I went to the store with the idea to migrate the lines to another company. However, Taran was really attentive and professional. He sorted everything out and honestly he really made the difference b... Ver más
La empresa ha respondido
Localización
Cambiar localización29 New Road, DA11 0AB Gravesend, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My agent Toby was very efficient, informative and jovial. His calm approach makes his customer service enjoyable. He throughly explained the process, the charges involved and the dates the chsnged... Ver más
La empresa ha respondido
I had a problem redeeming the free 24 month Apple TV offer after having my Vodafone broadband installed. Several calls to Home Broadband Customer Services, over a few weeks, just promised a link that... Ver más
La empresa ha respondido
Tomas was very helpful and gave clear information given regarding my new tariff today
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Gravesend
Escrito por la empresa
Información de contacto
29 New Road, DA11 0AB, Gravesend, Reino Unido
4,9
Excelente
207 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Happy with the service and help…
Happy with the service and help received by Ioana.
25 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Florin,
Thanks for your feedback! We're so glad you're happy with our service and got a 5 star experience from Ioana.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Staff are very nice but network isn't
21 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Metin,
Thank you for your review and support for our staff.
If you need any help regarding your network, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Tomas was very helpful and gave clear…
Tomas was very helpful and gave clear information given regarding my new tariff today
21 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Julie,
Thanks for letting us know what an amazing job Tomas did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very polite and help
A gentleman called thomas was Very polite and helpful with the information needed will definitely come back
18 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Tania,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
I'm very pleased with the girl working…
I'm very pleased with the girl working with us, she was very good, she was friendly with us, Laura, blagodarya ce si tilkava, straightforward Who is the klitentite?
8 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Nerman. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Good experience,great customer service…
Good experience,great customer service from tomas met my needs to the fullest.
31 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Maria,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Extremely happy with the interaction…
Extremely happy with the interaction today! Silvianq had a look into my account and she clarified everything for me. It is now all crystal clear about my bill. Thank youuu
21 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Ionela,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
New contract
Really nice experience in the Vodafone shop today. Silviana assisted us today and she helped us with a very good deal on a laptop. Keep up the good work
21 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Lovely customer experience
Lovely customer experience. Very warm welcome and great patience listening and carrying out tasks.
19 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi anthony,
This is a great review for our Gravesend store. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again, Vodafone Social Media team
Amazing Staff
Silviana gave me an amazing experience in the Gravesend store today! Only came in to check my bill and left with an even better deal and a new phone. Keep up the good work!
18 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Magdalena,
Thanks for your review and great feedback for Silviana.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Laura was really helpful
Laura was really helpful, I couldn’t decide what phone to go for and she talked me through all the differences and really helped. Nice & polite too.
18 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Sarah,
It's great to hear about your recent experience. Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
SILVIANA attended to me with patient
SILVIANA attended to me with patient, effective and excellent customer service ideas and experience.
Thanks very much.
16 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Yinka,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Very patient and helpful
9 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Sapna,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
very god mery nice
30 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Florin,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The experience was beautiful
The experience was beautiful. Tomas attended to me and I must say, he is a great guy. Gave me a very good experience taking me through different packages and offering the best that’s perfect for me. Kudos to Tomas and the team.
27 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Abimbola. Thank you for your review for Tomas. It's always lovely to read such fabulous feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great manager and very helpful staff
17 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Gravesend Vodafone Store
We always find the Gravesend branch and staff excellent and today was no exception. Tomas was most helpful giving us the different options , making the whole upgrade process easy. Thank you
3 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Mark,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Went to Vodafone Gravesend today to sort out a few issue's and I'm happy to say that Silviana solved all my phone concerns and also some I didn't even know I had. Great service. Thank you.
Went to vidafone
31 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Steve,
Thanks for sharing feedback after your recent visit to our Gravesend store.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Help setting up new sim and phone
18 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hi Frances. Thank you for your review. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great.
Great.. got attended to by Silviana, had a good laugh all through and detailed explanation on all products. Great and satisfied experience all through.
23 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Gravesend
Hey Olaide,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.