Came in to store today to get a transfer done from my old phone to new one, even with the old phone throwing issues chloe got it done thank you
La empresa ha respondido
Localización
Cambiar localizaciónUnit E4 , 40 Friargate, DN31 1ED Freshney Place, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Spoke with chloe at the gy branch, she couldn't be more helpful, had a few issues, which she sorted out for me. Ended up getting a new fone with more gb & cheaper than my previous monthly payments, v... Ver más
La empresa ha respondido
06/12/25 Aaron at the Freshney Place store absolutely fantastic service. We came in and required two new handsets setting up and all data transferring over. Aaron did this without any issues at all. Y... Ver más
La empresa ha respondido
Our sales assistant was fantastic, Chloe was her name. The previous customer was a little irate about something but we witnessed Chloe handle the situation in a very professional manner. She also sa... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Grimsby
Escrito por la empresa
Información de contacto
Unit E4 , 40 Friargate, DN31 1ED, Freshney Place, Reino Unido
4,9
Excelente
353 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Good service by Amy
Good service by Amy, ordered my new phone and set it up for me too. Very happy
8 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Adie,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
Amy sorted me a good deal and…
Amy sorted me a good deal and transferred all my information over to my new phone too
10 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Ross
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team.
Chloe
Chloe , was very polite , knowledgeable, what she didn't know she found out for me . All in all a credit to your store .
5 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Stephen,
These are lovely kind words of feedback for Chloe. Thanks for taking your time to support us. If you ever need anything, please send us a message through Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amy fixed my phone up fore and got ma a…
Amy fixed my phone up fore and got ma a nice cheap deal
5 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Di,
This is lovely feedback for Amy. Thanks for taking your time to share. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Zach was really helpful
Zach was really helpful despite having to battle a slow system. Excellent service as always.
3 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi John. Thank you for your review for Zach. Minus the system issue, It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Grimsby
Hi John,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Chloe made it Nice and easy
31 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Phil,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amy was helpful and got me a good deal
Amy was helpful and got me a good deal. Dave was brilliant too for keeping my number! Very good service!
22 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Ivan. Thank you for your review for Amy and Dave. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zach was amazing
Zach was amazing. He was helpful and friendly, happy to help me get a new phone and set up an account with Vodafone. Gave me great advice and was great to chat with when waiting.
Thank you Zach
21 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Kelsey. Thank you for your review for Zach. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zac and Amy absolutely brilliant…
Zac and Amy absolutely brilliant sorting out my new phone.
18 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Wendy,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Amy was brilliant
Amy was brilliant, we achieved everything I was hoping to, with no fuss and a lovely smile.
16 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Gary. Thank you for your review for Amy. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Answered all questions well
Chloe answered all my questions well and processed the esim application quickly, thanks!
10 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Chloe was great
Chloe was great, very helpful and professional. Made upgrading my phone very easy and smooth. Thank you
6 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Mr Dempster,
Thank you for taking the time to leave us a 5 star review! We're glad to hear you have had a smooth and easy experience when upgrading your phone.
Thanks,
The Vodafone Social Media Team
Respuesta de Vodafone UK - Grimsby
Hi Tara,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
S24 DEAL
Came in for a new phone, got a good deal and set up in a shop
4 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Spoke with Amy
Spoke with Amy, such a wonderful experience anything I didn't understand she explained in my language grandma of 69yrs.
Not at all pushy took loads of time and didn't feel rushed so pleased I decided to move contracts to Vodafone well done Amy.
3 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Charlotte was great
Charlotte was great. Helped me find the right plan for me
11 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Jen,
We’re glad to hear you found the best option for you when visiting Charlotte in our store. Thanks for your review. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Chloe was very helpful and answered all our questions very well.
Very helpful
9 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hi Josh,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great customer experience
Great customer experience
Chloe was amazing and helped me with everything I needed to do to set up a new contract, answered all my queries and helped me pick out the best plan for my needs.
4 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hello, Liam,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amy fixed me a newphone
Amy fixed me a newphone, sorted my new phone ready for me too
4 de diciembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Grimsby
Hello, Stuart,
It's always our aim to provide a helpful service, so it's great to hear that Amy delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.