From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver más
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Localización
Cambiar localizaciónUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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Consulta las opiniones de los clientes
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver más
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Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver más
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I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Ver más
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Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Hanley
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
5,0
Excelente
635 opiniones
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We went to Hanley today with the aim of…
We went to Hanley today with the aim of speaking to ee regarding broadband and phone contract and cancelling it and going to Vodafone so when we arrived at the Vodafone shop we spoke to a man about changing to Vodafone so we sat very briefly and then Paul asked us to come and take a seat and explained everything that we wanted to change over so paul got up some options for broadband and they were a lot cheaper than ee so agreed to swap and paul did everything that was needed to swap our broadband over and we didn't even need to speak to ee about anything it was all swapped over really quickly with a day to receive the new box and activation date. Fantastic. Then my husband wanted to swap his mobile over to Vodafone aswell so he looked at price for Sim only deals but then out of curiosity checked how much it would be for the new Google pixel 11 pro, so for the price of the broadband and sim only with ee he could get a new phone and the difference between old contract Sim and broadband was £7 more with a brand new phone. So my husband was very happy with swapping over and getting a new phone for a few pounds difference. It didn't stop there, I've been with Vodafone for as long as I can remember but I queried about my Sim only contract to see about a new Samsung s26 ultra (I've had the s20 ultra and s23 ultra and I absolutely love the phones camera) and for not much more i could have the s26 ultra so that was also sorted for us today.
Honestly couldn't recommend Paul enough when trying to swap things over, we had a laugh over us trying to sign with a mouse (not very easy) and both of us came away happy and with new phones.
I've never had any problems with Vodafone but it was so nice to have a laugh whilst sorting things out.
Fantastic customer service Paul, Thank you.
30 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Nikki,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Seen straight away
Seen straight away, listened to requirements, saved money and walked out with a new phone.
29 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
"Hey Carl,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Paul was very nice and very helpful
Paul was very nice and very helpful. Answer all our question. Great service
28 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Adam was very friendly
Adam was very friendly, went above and beyond to explain and was very patient with m, he is a gentleman
27 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Colin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Adam was friendly
Adam was friendly, helpful and understanding, thank you very much
27 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Lin,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Me and my husband visited Vodafone in…
Me and my husband visited Vodafone in Hanley today morning where Ryan helped us, answered all of our questions, offered great deals but most importantly was patient and very understanding.
27 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thanks for your service Iftab
25 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Hama,
Thanks for the lovely review and fantastic support for Iftab.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was such a delight to deal with…
John was such a delight to deal with my phone was being run over with adverts and he resolves it in minutes, can't thank John enough
24 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hi Fradley, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
From start to finish it was 5 star
From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one device to another and needed help as I was unsure what to do.
The team were brilliant in helping and did everything from start to finish.
Mo especially was great to deal with and even kept the phone in store while the swap over was happening allowing us to get in with our day while we waited.
Thanks to Mo and team, as always for sorting us out.
23 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Adam waa really helpful and made my…
Adam waa really helpful and made my experience feel very comfortable
23 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hi Mark, thank you so much for your wonderful review and the amazing support you’ve shown for Adam, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Served by chan as sorted and looked…
Served by chan as sorted and looked after me for the second time hes been amazing with me thankc again chan your a star .
22 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hi Anthony, thank you so much for your wonderful review and the amazing support you’ve shown for Chan, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Visit to Vodafone and met a very…
Visit to Vodafone and met a very helpful member of staff paul he was absolutely brilliant a definite talented member of your company a most a definite talent and very helpful gentleman and very polite
22 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Alan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in to fix my three account got…
Came in to fix my three account got service by a guy called munya. My three home broadband was coming to an end Munya told about the Vodafone one and the good benefits. I agreed to getting the home broadband and munya made the transition perfectly for me thank you
21 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Samantha,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was very helpful not just with my…
Ryan was very helpful not just with my upgrade of my SIM only plan but also with talking about WiFi offers
19 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Matt,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came into store with a problem on my…
Came into store with a problem on my phone, john sorted it in minutes for me, great service from john
19 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
"Hey Carol,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Great sales advisor named Ryan
Great sales advisor named Ryan, he helped so much, gave me so much information and I felt great ordering with him.
18 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Jade,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I served by guy called munya last week…
I served by guy called munya last week came back data transfer he help us very well. Im very happy witb my new phone and the service i recieved.
18 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Kate,
Thanks for the lovely review and fantastic support for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
It was a very good experience upgrading…
It was a very good experience upgrading my phone.
Chaan found me the best deal & price. He took time to understand my phone needs & what I needed. He was very knowledgeable & friendly. I liked how he took time to explain everything to me. He was very helpful to me which really helped my overall experience.
He is a credit to the Company & would highly recommend.
17 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Jane,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chaan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
John was really helpful and friendly…
John was really helpful and friendly made everything nice and simple
17 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Paul,
Thanks for the lovely review and fantastic support for John.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amenah provided excellent service
Amenah provided excellent service , all issues solved , very kind and friendly
17 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hi Arthur, thank you so much for your wonderful review and the amazing support you’ve shown for Amenah, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
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