From start to finish it was 5 star. As a current Vodafone customer I have become used to the excellent service, but as always it was great. Come into store to change over data and apps from one dev... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 220 / 221 Potteries Shopping Centre, ST1 1PS Hanley, GB
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Consulta las opiniones de los clientes
Great staff, the greater was helpful and informed us there would be short wait but ensured we were comfortable. Our rep Jess was really helpful with being pushy. She understood our needs and cate... Ver más
La empresa ha respondido
Went into store as contract ended. Bari spent a lot of time explaining options and answering questions. More than happy to continue with Vodafone ... Customer for 18 years. Walked out with new device... Ver más
La empresa ha respondido
I went to my local store in Hanley Stoke-on-Trent, and was met by a friendly gentleman called Sam .He was fantastic, I mean this guy was so knowledgeable and accommodating to my needs ,articulate and... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Hanley
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 220 / 221 Potteries Shopping Centre, ST1 1PS, Hanley, Reino Unido
5,0
Excelente
633 opiniones
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Great customer service from jon
1 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Jonathon,
Thanks for the lovely review and fantastic support for Jon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jess from Hanley branch was very…
Jess from Hanley branch was very helpful trying to sort my preorder account in a friendly and good manner. Well done !! Thank you
31 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Razvan,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Exceptional service once again at the…
Exceptional service once again at the Hanley store! Jess was very helpful and sorted me a contract that was great value for money.
31 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Maddison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The reception and service given by Amenah
The reception and service given by Amenah was exceptional. She talked to me politely and explained everything in detailed
Though I didn't manage to get the phone after credit search I'm happy For the service given by this lady. Thank you Vodafone
29 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Eunice,
Thanks for the lovely review and fantastic support for Amenah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sahire has been so helpful
Sahire has been so helpful. Excellent customer service and very professional.
Thank you for your help sahire
29 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Irem,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Came in today to the Stoke on Trent…
Came in today to the Stoke on Trent branch and was met by Sahire. She had great customer service and found solutions to my problem that I had.
29 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mohammed was very helpful
Mohammed was very helpful today, the behaviour and cooperation was very good
26 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Rehan,
Thanks for the lovely review and fantastic support for Mohammed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Barry was very pleasant to talk to
Barry was very pleasant to talk to, very thorough with everything I needed. Double checked everything, made sure I understood everything
Really deserved 5+ stars
26 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Barry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I have been with Vodafone for many…
I have been with Vodafone for many years, primarily for the ongoing service I always receive
Today I’ve taken new iPhone contract , was served by a gentleman namedMunya who was polite professional very knowledgeable and helpful.
24 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Clive,
Thanks for the lovely review and fantastic support for Munya.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam really helped me
Sam really helped me, my account was hacked. And he really supported by doing things fast for me really fast and adequate, gave me an ease cause of sams help. Good customer service
25 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Azwa,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lost my phone
Lost my phone, turned up to stoke (Hanley) branch. Helped by Iftab, who helped reorder my sim, and also made my bill cheaper.
25 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help from Sam today
24 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Cath,
Thanks for the lovely review and fantastic support for Sam,
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Hanley
Hey Paul,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Hanley
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
John was so helpful and understanding
John was so helpful and understanding, I was having real issues with phone and he helped get it all sorted
24 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hi Kerry, thank you so much for your wonderful review and the amazing support you’ve shown for John, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Sahire has been so helpful
Sahire has been so helpful
Great customer service
23 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Gordon,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store for a new phone
Came into store for a new phone, was served by Bari who was great and got me the best deal.
Great experience!
22 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey June,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Barry was helpful with explaining…
Barry was helpful with explaining everything to me while I was getting an upgrade and renewing my contract. Great service as always.
22 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Gary,
Thanks for the lovely review and fantastic support for Barry. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was amazing againtoday
Paul was amazing againtoday. He managed to find me a fantastic deal with unlimited data
21 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Jayne,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Paul was mint he helped me out so much
Paul was mint he helped me out so much, great customer service very nice guy!
17 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hanley
Hey Ethan,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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