I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down so... Ver más
La empresa ha respondido
Localización
Cambiar localización192 Middleton Grange Shopping Centre, TS24 7RR Hartlepool, GB
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Consulta las opiniones de los clientes
Just been and upgraded our payment plans was served by Chloe and Tiff. Great service, all our plans updated and information recieved for home broadband. Nice to be told we where Chloes first custo... Ver más
La empresa ha respondido
Visited branch to fix damaged sim not registering in my Grandad’s phone. Sat down with the loveliest customer service advisor Sophie who immediately took down details very efficiently and made the pro... Ver más
La empresa ha respondido
We've been with Vodaphone for a few years, and as our contract was finished, and I needed a new phone we decide to see what would be offered. Everything went fine until Ryan had difficulty setting up... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Hartlepool
Escrito por la empresa
Información de contacto
192 Middleton Grange Shopping Centre, TS24 7RR, Hartlepool, Reino Unido
4,9
Excelente
190 opiniones
Invita a los clientes a opinar
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Staff were really nice and explained…
Staff were really nice and explained info well
13 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hi Katie, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Sandra was brilliant she saved me money…
Sandra was brilliant she saved me money on my new phone
10 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hi Ross, thank you so much for your wonderful review and the amazing support you’ve shown for Sandra, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Very friendly great service quick and…
Very friendly great service quick and easy process
3 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Ryan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
What can I say Tiffany is the most…
What can I say Tiffany is the most pleasant shop assistant I have come across she is so helpful and really knows her job
Nothing is any trouble for her
I know who I want serving me when I next go in the shop
23 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Debra,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie was great at helping me get…
Sophie was great at helping me get broadband
26 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Jack,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Sophie helped me with a phone contract…
Sophie helped me with a phone contract today and she was brilliant
6 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Kieran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Always amazing service in the…
Always amazing service in the Hartlepool store Tiff if always helpful And is helpful
25 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Vicky,
Thanks for the lovely review and fantastic support for Tiff.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Extremely friendly service
Extremely friendly service, lovely staff, great upsell
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Niamh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Customer service from Sandra was…
Customer service from Sandra was fantastic 👏 thank you
20 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Kevin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sandra.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sophie helped me today with my tablet…
Sophie helped me today with my tablet and wifi issues a brilliant experience
19 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Alan,
Thanks for the lovely review and fantastic support for Sophie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan in Hartlepool sorted and set up my…
Ryan in Hartlepool sorted and set up my phone for me too service
17 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
1st Class Service
Popped in the store to discuss the option of a tablet, served by Matty and he was professional throughout. All of the costs explained and made sure that the deal was right for my needs. Highly recommended.
16 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Christopher,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Sophie and Conner were both excellent
16 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Gerard,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Not sure ? Ask for advice
I called in today for some advice on using my vodaphone account abroad( roaming charges/data and battery usage abroad etc) Spoke with Mellisa who explained everying and even took time to write down some helpful hints for me. Friendly and helpful and really put my mind at rest.
15 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Yorkie,
Thanks for the lovely review and fantastic support for Mellisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
went to the shop about my bill and…
went to the shop about my bill and Sandra was excellent at helping me. i am very very happy
14 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey,
Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Matty the manager and Sandra where…
Matty the manager and Sandra where fantastic at sorting my new broadband out. Excellent service as always in the Hartlepool store. All the staff are t star
7 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sandra and sophie really helped me…
Sandra and sophie really helped me today with some billing queries
They were amazing and so helpful
5 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ryan was so handsome and helpful
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Tim,
Thanks for the lovely review and fantastic support for Ryan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly knowledgeable and helpful
Friendly knowledgeable and helpful
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Cynthia,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hartlepool
Hey Dave,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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