Vodafone UK - Hastings Opiniones 

289
TrustScore: 5 sobre 5

4,9

46B, Priory Shopping Centre, TN34 1PH Hastings, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Thank you so much to Connor & Luke at Vodafone Hastings - amazing customer service. Fixed my phone - no free if virus and so very very helpful at explaining everything 🙂. Amazing boys 😊 Thank you... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Katie and Frankie were absolutely fantastic helped me with broad band for a new apartment and contract for my son and myself. Could nt of been more helpful. To say Iam happy with their service is a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Maz and Ben in the Hastings store were so helpful, and despite recently merging, they worked great together as a team to help me find the best deal and get a new contract. Would recommend both of them... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My husband and I visited Vodafone today to change contracts. We were lucky enough to be greeted by 1 of the most helpful assistants I think I've ever seen. Emily helped us through an extremely frust... Ver más

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  • 46B, Priory Shopping Centre, TN34 1PH, Hastings, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

289 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(289)

39.826 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great service from Ben at Vodafone Hastings

I saw Ben at Vodafone Hastings. He was absolutely super - excellent customer service, navigated me through a range of options for my specific needs, and was charming and polite. He is a credit to Vodafone.

5 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Emma,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic customer service

I was greeted by Ben
I was looking for a wifi box ,Ben explained everything throughly and looked for the best deal for me
I felt very at ease with Ben to make my purchase. I would definitely come back again to see Ben if I had a query or wanted purchase any other product
Definitely recommend

1 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Jennifer,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lovely staff

Lovely, helpful staff. Katie very knowledgeable and professional. Quick and fast service.

27 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey David,

Thanks for the lovely review and fantastic support for Katie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service…

Great customer service that helped reduce my bill and took the stress out of the process.

22 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

5 star service

Couldn’t have asked for a better service from the staff. Katie was an amazing help today in getting us the right contracts for what we needed. Top tier customer service and very friendly throughout the process. Can’t thank you guys enough for the help today!! 5 star service!

11 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Dan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went in to the vodofone store in Hastings

I went in to the vodofone store in Hastings today to get my upgrade sorted - 09/05 and was served by Katie. I was very pleased with the service that she provided. Katie made things quick, simple and answered any queries I had and with a smile. Katie also went above and beyond to get my monthly bill down as much as possible.
Amongst dealing with me she was also inbetween training other collegues, so doing 5 things at once but still managed to deal with me professionally.
On top of this we were given a discount card to go to another store so I could get my screen protector sorted.
Very happy with the service 🙂

9 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Amy,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good member of staff

Very patient, polite member of staff, Katie, who took time to listen to our needs and help us with getting more suitable contracts and add accessibility flags

9 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Sally,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ben’s Efficient & friendly service

Efficient & friendly service; good atmosphere there.

28 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Roche,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Broadband

Spoke to Connor to upgrade my broadband. Simple process with everything explained well.

24 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hi Pete, Your kind words mean so much—thank you for sharing this wonderful review!

If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

We’re always here to help!
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went get help as I enter friendly staff

Went get help as I enter friendly staff

24 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The staff were so helpful

The staff were so patient, helpful and understanding. They resolved my issues with no fuss.

17 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Mitchell,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Amazing staff

Amazing staff, Katie and Harry were brilliant. So helpful all the staff.

17 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ben was so helpful at our discussions…

Ben was so helpful at our discussions when he gave the options l could have for a new phone & the procedure to block the phone l had lost.
I highly recommend this man.

13 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Peter,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Connor made the whole transaction easy…

Connor made the whole transaction easy and painless. Thank you Connor!

14 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Lynne,

Thanks for the lovely review and the fantastic support you’ve shown for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Superb service from connor and staff

Superb service from connor and staff, defo staying with vodaphone

9 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Kevin,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Avoid this Store, Go to Another Vodafone shop

Some members of staff are rude and pretty sure they arn't telling the truth. Very unprofessional. I have been trying to collect my delivered order from them for a week and they won't release it despite me being told by main office that everything is in order 4 times. The store manager won't even come out of the office to deal with a complaint which has been going on a week. Suggest you visit any other store but this one.

2 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey,

I am sorry to hear about your recent experience, I appreciate how frustrating this can be.

Please reach back out to the teams by calling 0333 304 0191 or speak to them via Live Chat here: vodafone.uk/2LCJiTm

If you would like this to be raised as an official complaint, and you have already spoken to the Teams but not received the resolution you were looking for, please come chat to my team on Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great staff friendly helpful and polite

Great staff friendly helpful and polite
Ben was especially helpful in finding a new broadband deal for me

26 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Valerie,

Thanks for the lovely review and fantastic support for Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Harry and Jack brilliant!

Harry and Jack were brilliant at sorting out our mobile phone probl

14 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Arthur,

Thanks for the lovely review and fantastic support for Harry and Jack.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Visit Vodafone shops for the best service

I went to the Vodafone shop in Hastings as I was having problems with a new contract I was sold over the phone by Vodafone. Harry was brilliant and extremely kind and helpful. Great customer service skills. I am now back to where I wanted to be with my phone and a great new contract. Thank you very much.

13 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Ginny,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ben was extremely helpful

Ben was extremely helpful, a great experience all round!

6 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Hastings

Respuesta de Vodafone UK - Hastings

Hey Annabelle,

Thanks for the lovely review and fantastic support for Ben.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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