I have just been served by a lovely young man called Jack, who was so helpful and patient as I am useless with phones!! He was very polite, professional and a credit to your company. A lot of young p... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUNIT 28a, St Stephens Centre, HU2 8LN Hull, GB
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Consulta las opiniones de los clientes
Came in to the store in st Stephens with what I suspected to be a faulty battery due to it not charging, I spoke to a young man called Dylan who was an absolute delight.I was made to feel very welco... Ver más
La empresa ha respondido
Absolutely exceptional service. I'm not very tech savvy and needed a dual SIM setting up and a data bundle. Caitlin P served me. She has a wonderful manner, explained everything clearly and knows the... Ver más
La empresa ha respondido
I was lucky enough to have Francesco, from the Hull call centre, pick up my call, he went above and beyond and gave the whole call a personal experience. His attention to detail was second to... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Hull
Escrito por la empresa
Información de contacto
UNIT 28a, St Stephens Centre, HU2 8LN, Hull, Reino Unido
4,9
Excelente
317 opiniones
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Honya and Caitlin b
Honya and Caitlin b , was extremely helpful and gave great customer service, gave the best deals and advice, really happy with my new contracts and existing contracts , wonderful experience really friendly and chatty. Whole experience has been a bargain.
31 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Staci,
Thanks for the lovely review and fantastic support for Honya and Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Simon was super helpful great experience
Simon was super helpful great experience
31 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Sam,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin B was very helpful and did…
Caitlin B was very helpful and did everything she could to assist me, very pleased with the experience. Thankyou
30 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Jennifer,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help the aged!
I am 79 years old but SHANE was patient and respectful of my inaptitude with modern technology while helping me to get an appropriate deal.
29 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Sue,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Honya was very helpful
Honya was very helpful, explained everything to me and got me sorted with exactly what new phone lines I needed.
29 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Chris,
Thanks for the lovely review and fantastic support for Honya .
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
So much easier coming into the store…
So much easier coming into the store because they transferred all my photos from my old one to the new one. Walked out with everything working. Thank you. Nichol.
29 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Roger,
Thanks for the lovely review and fantastic support for Nichol.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nicol handled my query quickly and…
Nicol handled my query quickly and efficiently let me know how much I was paying and that I could get more for my money. Very helpful fast service
29 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A shout out for Simon at the Hull store!
I've been with Vodafone for years but this review is specifically for Simon at the Hull store who started there just recently. I am rubbish with tech stuff and thought I was going to have to get a new phone after my much loved huawei finally gave up the ghost but with his help sorting out more storage and memory on my other handset I came away with a phone I could use without having to get a new one. His patience, friendliness and customer service were absolutely spot on and next time we need our devices upgrading or dealing with we shall go back to store and ask for him specifically instead of doing it online.
17 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Zoe,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin B was very helpful and I am…
Caitlin B was very helpful and I am very pleased with purchase.
28 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Glenn,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service from Dylan and Shane
Excellent service from Dylan and Shane. Very polite and courteous. Definitely recommend Vodafone
28 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Sue,
This is fantastic to hear! We really appreciate the feedback for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
My experience was fabulous Dylan went…
My experience was fabulous Dylan went above and beyond to make sure I was all set up on my new iPhone from my Samsung 25 ultra which I was having problems with so managed to swap to iPhone 17 pro max luckily I was within the 14 days thanks Dylan your a star
28 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Jceo,
Thanks for the lovely review and fantastic support for Dylan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Caitlin P was very helpful and…
Caitlin P was very helpful and friendly. Listened to everything I wanted
23 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Angela,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Caitlin P was very professional
Caitlin P was very professional
23 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Peter,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dylan was really helpful in giving me…
Dylan was really helpful in giving me expert advice when I had a broken phone, thank you very much!
22 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Josh,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Caitlin P was very polite and has a…
Caitlin P was very polite and has a great customer service attitude. She was pleasant and diligent when handling issues and explaining the process of contract. Great communication and sweet personality. Thanks so much for making my day x
22 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Screen problem
Rang Vodafone last night with a screen problem and advised yo take my phone to a shop. Did that today. Staff member last night didn't advise me on the full details but the assistant today was very good.
I was served by Caitlin C.
16 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Lynne,
Thanks for the lovely review and fantastic support for Caitlin C.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Hull
Hey Christine,
Thanks for the lovely review and fantastic support for Nicol.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Help with short term plan
We are travelers from the US and were very unsure of what to do to get a phone plan for the next 6 months. We were helped by Caitlin P, who did an amazing job directing us to the best and most cost efficient path! Thank you for an excellent experience.
13 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Finn,
Thanks for the lovely review and fantastic support for Caitlin.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Shane is what good customer service should be
At home phone set to 5g cannot make a call. Went into Hull store where Shane tried and call was successful. He then explained that My local cell site had an issue proving My phone was working properly. All this in 15 minutes when I spent an hour talking to a call centre and got nowhere. Being a face to face Shane could see how pleased I was and so doesn't need this review. So this is for those who weren't there to see how good an employee He is.
13 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey Alan,
Thanks for the lovely review and fantastic support for Shane.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
New iPhone purchase
My wife went into the store to purchase a new phone. Jack helped us from the start and made it a smooth process. He got her a very good proce for the iPhone 17. Thank you for your help Jack.
10 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Hull
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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