A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... Ver más
La empresa ha respondido
8 High Street, DY10 2DQ Kidderminster, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
A really thoughtful personal service when upgrading my mobile and broadband. Adam went above and beyond for me and gave me really helpful advice and practical help in setting up my new device. He also... Ver más
La empresa ha respondido
Came into store to get back into MyVodafone app and Marlon made me realise that my account was due an upgrade, he made my plan cheaper with roaming included. Thanks
La empresa ha respondido
I went into the Kidderminster store today and spoke to Chloe who was very friendly, helped me with the lack of signal by correctly resetting the network. Also discussed other options with the sim avai... Ver más
La empresa ha respondido
Marlon helped me get back into my phone as it was locked and my pin was not working, he also upgraded my plan. Most helpful and understanding.
La empresa ha respondido
Escrito por la empresa
8 High Street, DY10 2DQ, Kidderminster, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Me and my husband spoke with zee in store who sorted out a new phone for me and got everything set up just how I wanted it - really happy with his service

Respuesta de Vodafone UK - Kidderminster
Amazing service by zee was very patient and got me a new pixel phone

Respuesta de Vodafone UK - Kidderminster

Respuesta de Vodafone UK - Kidderminster
perfect service by zee to get my parents a phone

Respuesta de Vodafone UK - Kidderminster
Ismail was very helpful with my email issue sorted out

Respuesta de Vodafone UK - Kidderminster
Marlon helped us get better deal on our broadband and sim deals, he was very helpful.

Respuesta de Vodafone UK - Kidderminster
Fantastic service from Ismail he transferred my data also upgraded my device

Respuesta de Vodafone UK - Kidderminster

Respuesta de Vodafone UK - Kidderminster
Ismail saved me money and sorted me out a home broadband and a sim brilliant service from him

Respuesta de Vodafone UK - Kidderminster
I’m amending this to one star as Zee said that the phone would be dispatched and received today, I can clearly see that the phone hasn’t even yet been dispatched by Vodafone. So I’m cancelling the order as I’ve been lied to.
The item is on back order, which is not what I was told in store. I have screen shot evidence of this.
This review below was left whilst in store l, as he asked me to leave one
_______________________________________
I’m a new customer to Vodafone, the network was recommended to me by a friend. We were greeted instantly by a member of staff.
The member of staff that I dealt with was called Zee, he was very friendly, informative. I’m really happy with the service I received.

Respuesta de Vodafone UK - Kidderminster
Excellent service, good customer skills, and very polite and patient.
Thank you Adam

Respuesta de Vodafone UK - Kidderminster
Zee got me up and running on my data - amazing service

Respuesta de Vodafone UK - Kidderminster

Respuesta de Vodafone UK - Kidderminster
Excellent service from Ismail...highly recommend 🙂👍 ..

Respuesta de Vodafone UK - Kidderminster
Ismail was very helpful upgraded my mobile broadband sim

Respuesta de Vodafone UK - Kidderminster
My iPad would not switch off or swipe but Marlon got it rebooted and all working again, thank you.

Respuesta de Vodafone UK - Kidderminster
Was having issue with my signal, but Marlon explained to me how WIFI calling works and now I can make calls and hear people.

Respuesta de Vodafone UK - Kidderminster
Very happy with Zee getting me a better plan for my calls and internet

Respuesta de Vodafone UK - Kidderminster
Zee did a great job getting us a phone

Respuesta de Vodafone UK - Kidderminster
Very happy with Zee saving me money in store

Respuesta de Vodafone UK - Kidderminster
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.