First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Ver más
La empresa ha respondido
156 High Road,Kilburn, NW6 4JD London, GB
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First of all, I would like to show my appreciation for today’s service. Shanice was really helpful this morning during her service. I sense I have been treated like royalty. Let’s say it was an ou... Ver más
La empresa ha respondido
Came in today with a customer service related issue that could only be resolved in store due to a theft. Was assisted by a "sales advisor" Vaishnavi. She was attentive, clear and outstandingly hel... Ver más
La empresa ha respondido
The Kilburn High Road Vodafone store is my regular place for help with SIMs, etc when I visit the UK. In September I went back for help reviving my outdated VOXI plan. The store is always busy. Abo... Ver más
La empresa ha respondido
I visited the Vodafone store to renew my contract and discuss options. Zane, the gentleman who served me, was excellent. He was knowledgeable, spoke at the right speed and communicated clearly. He w... Ver más
La empresa ha respondido
Escrito por la empresa
156 High Road,Kilburn, NW6 4JD, London, Reino Unido
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Great service from Zane! He was still in training, but did great a very professional job! Lovely young guy, a future Vodafone star!

Respuesta de Vodafone UK - Kilburn
Zane was amazing! I’m very satisfied with the service. Very professional and nice!

Respuesta de Vodafone UK - Kilburn
I had such a great experience with Vaishnavi when sorting out my upgrade. She was incredibly helpful, kind, and genuinely lovely throughout the whole process. She made everything so easy to understand and went above and beyond to make sure I got the best option. It’s rare to come across someone so patient and friendly — truly appreciated her help!

Respuesta de Vodafone UK - Kilburn
Amazing help from Srija, she helped set up my broadband and new mobile contract. I managed to get amazing deal. Strongly recommend to visit store, they are very helpful,

Respuesta de Vodafone UK - Kilburn
Vaish and Amal were great 👍
Super friendly and clued up on the companies product.
Whole process was quick and easy and a few laughs.

Respuesta de Vodafone UK - Kilburn
Vaishnavi is a true professional n very customer friendly. She explained the whole process thoroughly n reassuringly and reviewed my present contract n applied the the discount to it. She's a true superstar n deserves a 5 star medal
I am very satisfied with my customer experience here in this Vodafone shop. Thank you very much.

Respuesta de Vodafone UK - Kilburn
Lovely person. Sweet, helpful and dependable. Made us feel comfortable Would love to have Amal as the person to help me with my inquiries. She provided a relaxed environment for us

Respuesta de Vodafone UK - Kilburn
Came in today with a customer service related issue that could only be resolved in store due to a theft.
Was assisted by a "sales advisor" Vaishnavi.
She was attentive, clear and outstandingly helpful.
It can be a thankless job working in a mobile network retail outlet and Vaishnavi deserves that thanks.
Vodafone are lucky to have such an employee and she should be rewarded as such

Respuesta de Vodafone UK - Kilburn
Amal and Vaishnavi were very helpful and super kind.

Respuesta de Vodafone UK - Kilburn
I am happy with my plan. I received good customer service from amal

Respuesta de Vodafone UK - Kilburn
I met today with one of the most amazing person, thank you Vaishnavi you are the best God bless you dear.

Respuesta de Vodafone UK - Kilburn
Vaishnavi,Shanice and Ihab were very efficient and helpful.
All of Kilburn staff is so friendly and gives the appropriate options to select from.
Will surely come only to this particular Vodafone store.

Respuesta de Vodafone UK - Kilburn
Amazing customer service from Shanice. Very Profesional and listen to what you want.

Respuesta de Vodafone UK - Kilburn
Shanice was very helpful and service was great she needs a pay rise 👍

Respuesta de Vodafone UK - Kilburn

Respuesta de Vodafone UK - Kilburn
Srjia help me loads and she was every kind and nice.

Respuesta de Vodafone UK - Kilburn
Amal is great at explaining the system and findingthe best, charm without bull shit.
I'm moving to Vodafone.

Respuesta de Vodafone UK - Kilburn
Srija was very helpful today when visit
She is pleasant, polite and very informative.
Communication skill very clear and I enjoyed having her seeing me. 😁👍

Respuesta de Vodafone UK - Kilburn
Pop in to vodafone store in Kilburn today,and I met the lovely Srija she was very helpful and friendly,she talk me through each set,and explained in details about my product,she was very professional and am really happy with her service she provided to me very good service today.

Respuesta de Vodafone UK - Kilburn
Srija gave me a good assistant helped me find a good plan.

Respuesta de Vodafone UK - Kilburn
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