Special thankyou to Mel, who was extremely helpful after my mum had a bad experience at Vodafone Silverburn. Changed my mums sim only contract option for a new phone + sim deal, great product knowled... Ver más
La empresa ha respondido
Localización
Cambiar localización93 King Street, KA1 1QD Kilmarnock, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Nathan was very polite and efficient. Easy to talk with and explained everything so that I could easily understand it. All in all a pleasant experience
La empresa ha respondido
Alexander was approachable and very helpful explaining things to us giving options and choose what is best broadband to get. We also inquired about devices and was assisted to get the best deal. We al... Ver más
La empresa ha respondido
Chloe (think she was manager) at Kilmarnock store helped me sort out my sim problems and also explained it to me in a way I could understand. Took her time was very polite and treated me with so... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Proveedor de Internet
- Proveedor de servicios de telecomunicaciones
- Servicio de telefonía e Internet
- Tienda de celulares
Sobre Vodafone UK - Kilmarnock
Escrito por la empresa
Información de contacto
93 King Street, KA1 1QD, Kilmarnock, Reino Unido
4,9
Excelente
214 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Mel transfered my data to my new phone…
Mel transfered my data to my new phone for me, great help
28 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey John,
Thanks for the lovely review and fantastic support for Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Andy sorted me with my new iPhone 18…
Andy sorted me with my new iPhone 18 pro upgrade. Thanks Andy :)
14 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Melissa,
Thanks for the lovely review and fantastic support for Andy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Melissa was wonderful
Melissa was wonderful. Helped me with my problem in no time at all. Also helped me adjust my contract. She’s a star.
9 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hi June. We really appreciate the feedback about the excellent support provided. We're glad to know our team member was helpful and efficient.
If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.
Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.
Vodafone
Melissa was a great help setting me up…
Melissa was a great help setting me up with my new phone deal.
8 de septiembre de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Valerie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was absolutely fantastic help
22 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey David,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Mel helped me get the adverts off my…
Mel helped me get the adverts off my phone
20 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Colin,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Mel helped get me the best deal
Mel helped get me the best deal
12 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Billy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
SIM plan was due for renewal
SIM plan was due for renewal so I spoke to Mel, who renewed my plan for the next two years. Thanks Mel!
11 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey A.James,
Thanks for the lovely review and fantastic support for Mel.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Clear and efficient explanation of what we needed to match our needs in terms of handsets and internets
10 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service from craig
10 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
"Hey Walter,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Andrew was very helpful
Came to store with device issues. Andrew checked it all out and found the issue and corrected the problem.
He also gave information on how to troubleshoot broadband at home
10 de agosto de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Kenneth,
Thanks for the lovely review and fantastic support for Andrew.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very helpful
11 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Edie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex was an excellent help,made our…
Alex was an excellent help,made our visit very pleasant and economical
11 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Grant,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I was in the store last week and while…
I was in the store last week and while I was being served by Alex (separate good review!), Craig was serving another customer who was being extremely rude, abrasive, and often sarcastic in his responses. Craig kept an admirable level of professionalism throughout, and I thought it worth commenting on.
20 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Jess,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Craig was excellent and helped me with…
Craig was excellent and helped me with everything I needed great customer service
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nathan is an absolute superstar
Nathan is an absolute superstar. Helped me restart my whole Apple ID disaster and was lovely when I was on the verge of a breakdown! Thank you nathan you’re a lifesaver!!!
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Grace
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very good day
Alexander was charming very attentive and listened to what I was looking for and I left with what I wanted.
27 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Fiona,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent customer service
Alex is a fantastic asset to your company, explained all relevant information well, excellent customer service from start to finish!
6 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Pete,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex was very professional while also…
Alex was very professional while also being friendly.
Helped us with new phones, got us the best deal possible and managed to take our new phones home that day.
Would recommend his store to anyone and will definitely come back
30 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey Lesley,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Alex was very professional helped me…
Alex was very professional helped me upgrade my phone and he also helped me get the bundle that included a tablet and earbuds
30 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Kilmarnock
Hey,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.