Vodafone UK - Kings Lynn Opiniones 

156
TrustScore: 5 sobre 5

4,8

11 Norfolk Street, PE30 1AR Kings Lynn, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went in to upgrade 2 phones. We got expert advice from Nick after telling him our wants and needs. He set up contracts for us that gave us exactly what we asked for with both phones and airtime.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam went above and beyond to help us today as he always does would definitely go back as I’ve had a great experience. Also very happy with my new phone thank you Sam :)

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Kings Lynn

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 11 Norfolk Street, PE30 1AR, Kings Lynn, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

156 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(156)

41.063 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Dan was super helpful

Dan was super helpful! He knew exactly what I wanted even before I ask! Thanks for sorting the new broadband and company swap of my second number so quick for me! I’ll see you very soon to get my iPad Air!

19 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Francisco. Thank you for your review for Dan. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Anthony was very helpful

20 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Sarah,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack was extremely helpful

Jack was extremely helpful, dealt with everything I needed and asked for, process was fast and easy, look forward to collecting new phone when it comes back into store

18 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hey Dani,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Older person review

I'm a 73year old man and found your assistant very patient explaining everything clearly. Thank him for making the experience an easy one.

5 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Jeff. Thank you for your review. It's always lovely to read nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam is a credit to your business

Sam made a daunting experience stress free and was pleasant, knowledgeable and patient

11 de agosto de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Jo,

Thank you for your review and great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jack was really helpful and he sorted…

Jack was really helpful and he sorted new contract very well

19 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Courtney,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and Jack.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service

Great experience, Nick was helpful and the broadband contact up and running, and other useful information

23 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi edward,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service that Nick provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I found Sam very helpful and he…

I found Sam very helpful and he explained everything clearly and gave advice when asked. I have been with Vodafone for many years and have never had any difficulties

21 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good service after a nightmare online

Anthony was really helpful and clear. He sorted out the issue and although it was a challenge he persevered and got a good deal. We had been trying to sort it online and the service on there was shocking. Maybe they need some training from Anthony

20 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Lindsay. Thank you for your review for Anthony. Minus your online experience, it's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Anthony is a great salesman

Anthony is a great salesman, and human being.
He listened and expedited my needs, offering advice on future plans.

4 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Simon,

Thanks for sharing this feedback and reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Anthony was very helpful and explained…

Anthony was very helpful and explained everything well.

2 de julio de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Yvon,

Thanks for your review and feedback for Anthony.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam was very helpful and set up our new…

Sam was very helpful and set up our new phone with no hassle whatsoever, I will definitely be going back.

27 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hey there,

We really appreciate you taking the time to share this great feedback about Sam!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went into kings Lynn store #Sam

Went into kings Lynn store where Sam was so helpful in helping sort out my husbands phone issues and explained things very clearly and we left extremely happy that all was working fine with his phone when we left.
We also got information about broadband and was helped with setting this up, it was so easy and everything was explained so clearly and we knew exactly what was what.
Totally would recommend to others.

26 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi there

It's lovely to see you had such a positive experience at King's Lynn, this is absolutely what we aim for! If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nice people very helpfull

25 de mayo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Ed. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went into my local branch (kings…

I went into my local branch (kings lynn) to renew my contract and was met by the lovely Anthony who sat me down, went through all my options, Anthony was very helpful and knowledgeable and helped with my contract. I would highly recommend this store and all the staff. Thanks again to Anthony.

27 de abril de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The staff were friendly

The staff were friendly, helpful and efficient. Highly recommended the Kings Lynn store, I always have a great experience.

27 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Holly. Thank you for your review for the team. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

I was served by a young man whose name was Daniel I believe.
He was very polite and efficient at providing my assistance and understanding my requirements.

28 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hey Paul,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Exceptional customer service from Jack

Exceptional customer service from Jack, at Vodafone King's Lynn, as always.
Upgraded both my personal and work 'phones and saved some money too, very happy customer.

26 de marzo de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi. Thank you for your review for Jack. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We use Vodafone when travelling every year

We use Vodafone when travelling every year, e.g., Africa, USA, UK, Canada. This is the first occasion on which we faced an issue which impossible to resolve on line or by phone. With no solution in site we drove to Vodafone, Kings Lynn. Here one rep said that the only answer was to contact VOXI which had already proven to be a dead end for us. At this point SAM entered the picture and treated us to one of the best customer service experiences we have had. He worked with the VOXI system not usually accessed by Vodafone branches to pinpoint several issues with the set up of our account in Cambridge. Ultimately this resolved the problems although not an easy task at all. We recommend SAM be recognized for his technical knowledge and customer service. If you would like specifics on the difficulties encountered and how they might be avoided for other customers, we would be happy to help. In the meantime, Kudos to SAM.

4 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hi Bob,

Thank you for taking the time to review. It's great to hear about your recent experience and how Sam, and the team in our Kings Lynn store have been able to help. We appreciate your feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service from Sam

Excellent service from Sam!
He sorted my switch over in no time, very informative and easy to talk too.
Not to mention he and the other staff members were great with my two boys whilst we were in there!
Thank you guys!!
Best wishes
Hannah x

3 de febrero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Kings Lynn

Respuesta de Vodafone UK - Kings Lynn

Hey Hannah,

Thank you for taking the time to leave us a review. It's great to hear about your recent experience, and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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