Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... Ver más
La empresa ha respondido
11 Norfolk Street, PE30 1AR Kings Lynn, GB
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Went into the shop in kings Lynn to have a chat about new phones and better data than what I had with a different supplier. Nick was very friendly and gave me the best offers. Was very thankful for a... Ver más
La empresa ha respondido
Went in to upgrade 2 phones. We got expert advice from Nick after telling him our wants and needs. He set up contracts for us that gave us exactly what we asked for with both phones and airtime.
La empresa ha respondido
Went too vodaphone today , can’t thank Nick enough sorted out my problem, such great customer service which doesn’t happen Very often in other stores .
La empresa ha respondido
Sam went above and beyond to help us today as he always does would definitely go back as I’ve had a great experience. Also very happy with my new phone thank you Sam :)
La empresa ha respondido
Escrito por la empresa
11 Norfolk Street, PE30 1AR, Kings Lynn, Reino Unido
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Dan was super helpful! He knew exactly what I wanted even before I ask! Thanks for sorting the new broadband and company swap of my second number so quick for me! I’ll see you very soon to get my iPad Air!

Respuesta de Vodafone UK - Kings Lynn
Jack was extremely helpful, dealt with everything I needed and asked for, process was fast and easy, look forward to collecting new phone when it comes back into store

Respuesta de Vodafone UK - Kings Lynn
I'm a 73year old man and found your assistant very patient explaining everything clearly. Thank him for making the experience an easy one.

Respuesta de Vodafone UK - Kings Lynn
Sam made a daunting experience stress free and was pleasant, knowledgeable and patient

Respuesta de Vodafone UK - Kings Lynn
Jack was really helpful and he sorted new contract very well

Respuesta de Vodafone UK - Kings Lynn
Great experience, Nick was helpful and the broadband contact up and running, and other useful information

Respuesta de Vodafone UK - Kings Lynn
I found Sam very helpful and he explained everything clearly and gave advice when asked. I have been with Vodafone for many years and have never had any difficulties

Respuesta de Vodafone UK - Kings Lynn
Anthony was really helpful and clear. He sorted out the issue and although it was a challenge he persevered and got a good deal. We had been trying to sort it online and the service on there was shocking. Maybe they need some training from Anthony

Respuesta de Vodafone UK - Kings Lynn
Anthony is a great salesman, and human being.
He listened and expedited my needs, offering advice on future plans.

Respuesta de Vodafone UK - Kings Lynn
Anthony was very helpful and explained everything well.

Respuesta de Vodafone UK - Kings Lynn
Sam was very helpful and set up our new phone with no hassle whatsoever, I will definitely be going back.

Respuesta de Vodafone UK - Kings Lynn
Went into kings Lynn store where Sam was so helpful in helping sort out my husbands phone issues and explained things very clearly and we left extremely happy that all was working fine with his phone when we left.
We also got information about broadband and was helped with setting this up, it was so easy and everything was explained so clearly and we knew exactly what was what.
Totally would recommend to others.

Respuesta de Vodafone UK - Kings Lynn
I went into my local branch (kings lynn) to renew my contract and was met by the lovely Anthony who sat me down, went through all my options, Anthony was very helpful and knowledgeable and helped with my contract. I would highly recommend this store and all the staff. Thanks again to Anthony.

Respuesta de Vodafone UK - Kings Lynn
The staff were friendly, helpful and efficient. Highly recommended the Kings Lynn store, I always have a great experience.

Respuesta de Vodafone UK - Kings Lynn
I was served by a young man whose name was Daniel I believe.
He was very polite and efficient at providing my assistance and understanding my requirements.

Respuesta de Vodafone UK - Kings Lynn
Exceptional customer service from Jack, at Vodafone King's Lynn, as always.
Upgraded both my personal and work 'phones and saved some money too, very happy customer.

Respuesta de Vodafone UK - Kings Lynn
We use Vodafone when travelling every year, e.g., Africa, USA, UK, Canada. This is the first occasion on which we faced an issue which impossible to resolve on line or by phone. With no solution in site we drove to Vodafone, Kings Lynn. Here one rep said that the only answer was to contact VOXI which had already proven to be a dead end for us. At this point SAM entered the picture and treated us to one of the best customer service experiences we have had. He worked with the VOXI system not usually accessed by Vodafone branches to pinpoint several issues with the set up of our account in Cambridge. Ultimately this resolved the problems although not an easy task at all. We recommend SAM be recognized for his technical knowledge and customer service. If you would like specifics on the difficulties encountered and how they might be avoided for other customers, we would be happy to help. In the meantime, Kudos to SAM.

Respuesta de Vodafone UK - Kings Lynn
Excellent service from Sam!
He sorted my switch over in no time, very informative and easy to talk too.
Not to mention he and the other staff members were great with my two boys whilst we were in there!
Thank you guys!!
Best wishes
Hannah x

Respuesta de Vodafone UK - Kings Lynn
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