We had a wonderful experience at the Lancaster store. Layla was very pleasant and knowledgeable. She spent time explaining the best plans for our needs. Will definitely use the Vodafone store again.... Ver más
La empresa ha respondido
Localización
Cambiar localización32 Market Square, LA1 1HT Lancaster, GB
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Consulta las opiniones de los clientes
Layla at the Lancaster store has gone the extra mile to solve a problem on my phone and saved me from having the nearest thing to a nervous breakdown due to scammers ! She has been knowledgeable and... Ver más
La empresa ha respondido
The in store experience is in itself great. I prefer the one to one service as I feel it is easier to understand and to bounce questions back and forth. Simon (store manager) made this experience... Ver más
La empresa ha respondido
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Lancaster
Escrito por la empresa
Información de contacto
32 Market Square, LA1 1HT, Lancaster, Reino Unido
4,9
Excelente
323 opiniones
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I visited the Lancaster store today…
I visited the Lancaster store today 6/9/25 and simon was our helper what a delightful and help man he is he explained everything to me leaving me absolutely clear o nexatt I WS buying and I highly tec o him for a Pat on the back of that’s how this works a jolly nice chap and very helpful and pilot and well informed. Thanks a lot mr khan
6 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience! We appreciate you taking the time to share your kind words about the assistance you received. It's great to know the information provided was so helpful.
Thanks,
Vodafone Social Media Team
Hannah and Layla was very friendly and…
Hannah and Layla was very friendly and helpful and efficient when setting up WhatsApp.
5 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
We're happy to hear that the WhatsApp setup was smooth. It's great to know our team members were friendly, helpful, and efficient. Thank you for your positive feedback!
Thanks,
Vodafone Social Media Team
I was assisted by Lili who was…
I was assisted by Lili who was exceptional. I am not ‘techy’ but Lili explained the procedure clearly and precisely
23 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Terrific service
As 2 well-over 70s, we needed help with our accounts.
James initially took us through the options, explaining in terms we could readily grasp (!) what was best for us.
We ended up actually paying less per month for our phones and broadband. But better than that, we UNDERSTOOD. He was so helpful. Thank you James
23 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Abbie was brilliant very helpful and…
Abbie was brilliant very helpful and extremely knowledgeable patient and polite
21 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Margaret,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Hannah was very helpful when…
Hannah was very helpful when transferring my data
21 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Barbara,
Thanks for the lovely review and fantastic support for Hannah.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Stay clear
Awful avoid this company at all costs, they have put a wire right across the front of my house without asking me, they aren’t interested in helping after they have done the job, they just wash their hands of you, terrible after care and customer service
17 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
We're very sorry to hear about the service you have experienced. It's not the level of service we aim to provide, and we appreciate you bringing this to our attention.
If you require further assistance, please connect with our team on Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone. Alternately you can contact us via webchat or by dialling 191 from a Vodafone mobile or 0333 304 0191 from a landline.
Vodafone Social Media Team
Abbie was excellent explained…
Abbie was excellent explained everything really well and gave me a good deal
18 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hi Cynthia,
We're happy to hear that you found our staff helpful and that you're pleased with your new contract. We always appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Hannah was helpful and very…
Hannah was helpful and very professional when doing my broadband and SIM
13 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
“Kaity”you’re a superstar!
We went to Vodafone store in Lancaster city centre today to upgrade my phone, A beautiful charming lady called “Kaity” came a cross and sorted everything so nicely. I really appreciate for the support and help with getting my new phone. Thank you so much.
5 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Nababul,
Thanks for the lovely review and fantastic support for Kaity.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was very professional and polite…
James was very professional and polite and nice considering I’m a technophobe.
Very helpful
5 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Lesley,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Simon was very accommodating and…
Simon was very accommodating and helpful and explained everything to me
4 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Michael,
Thanks for the lovely review and fantastic support for Simon.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Alex in Vodafone Lancaster could not do…
Alex in Vodafone Lancaster could not do enough to help and helped us find a great deal that was perfect for us .
2 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Henry,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Good service
Alex was very friendly and knowledgeable. Good experience.
29 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Paul
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
A lovely lady named Katie helped us in…
A lovely lady named Katie helped us in store today. She was very knowledgeable and provided great service.
27 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Marie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lili has been very helpful when we were…
Lili has been very helpful when we were upgrading our phones
26 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Gary,
Thanks for the lovely review and fantastic support for Abha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
James was amazing
James was amazing, helped with switching me from ee.
16 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey T Byram,
Thanks for the lovely review and fantastic support for James.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Katie is very helpful and very patient
Katie is very helpful and very patient. Great customer service.
25 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great friendly service
Abbie was really friendly and helpfully, great knowledge and service advice.
Looking to get the best deal for me, including my current wifi.
Quck and stress free service l.
Thank you
Emma
17 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Emma,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful service from Abbie
Very helpful service from Abbie, talked me through all options and helped me get the best deal
17 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Lancaster
Hey Sarah,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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