Vodafone UK - Leatherhead Opiniones 50

TrustScore: 5 sobre 5

4,8

19 West Mall, Swan Shopping Centre, KT22 8AH LEATHERHEAD, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

i came into vodafone in leatherhead enquiring about home broadband and wifi. the customer service in the store was great and i was helped out by a colleague called mimi. she ran me through all the de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing customer service, they listened to my issues and went above and beyond to fix them. Specifically Sullivan, who not only explained the things I didn’t understand to me, but made me feel comfort... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Came into Vodafone for an upgrade, mimis service was excellent. Really smooth experience and gave me a good deal. Give this girl a raise!

La empresa ha respondido


Información sobre la empresa


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  • 19 West Mall, Swan Shopping Centre, KT22 8AH, LEATHERHEAD, Reino Unido

4,8

Excelente

TrustScore: 5 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, they listened to my issues and went above and beyond to fix them. Specifically Sullivan, who not only explained the things I didn’t understand to me, but made me feel comfortable there. Would recommend!

13 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

great store

i came into vodafone in leatherhead enquiring about home broadband and wifi. the customer service in the store was great and i was helped out by a colleague called mimi. she ran me through all the details, very happy customer

19 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding customer service

I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the whole process straightforward, and went above and beyond to make sure I was sorted.

Customer service like this is hard to come by these days, and Sully is a real credit to Vodafone. Thanks again for making what could have been a stressful situation so easy.

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came into Vodafone for an upgrade

Came into Vodafone for an upgrade, mimis service was excellent. Really smooth experience and gave me a good deal. Give this girl a raise!

22 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful

Very helpful, lovely people, always happy to help.

30 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey Thea,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valorada con 5 estrellas sobre 5

My wife brought an new i phone and I…

My wife brought an new i phone and I then took over her old phone. Tyler did all the setting up and transfer processes required for both phones. He was very welcoming, knowledgeable and professional. For people like us that are not so tech savvy he made it all look so easy.
We would highly recommend Vodafone Leatherhead

17 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey Chris,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tyler.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Leatherhead store

Tyler was especially helpful when I visited Vodafone leatherhead, any issues I had were solved immediately with a friendly smile. I highly recommend Tyler when visiting Vodafone leatherhead

14 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey Chloe
,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Tyler.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

The staff here really go the extra mile…

The staff here really go the extra mile and make you feel so comfortable, I purchased my iPhone 17 pro max with ease! Would highly recommend this branch to anyone! Thankyou so much to the guys here for answering all my questions and concerns! Will be back again soon.

26 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Vodafone broadband

I went in leatherhead Vodafone to get broadband for my home. The worker who served me was called daniel.He was amazing couldnt of been anymore helpful , he was polite professional and well mannered. Explained everything to me I needed to know .

5 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey Lisaa,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Daniel.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went in to buy a new phone

I went in to buy a new phone. I had really great service and the guys in there where amazing.

3 de marzo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Always so helpful

Always so helpful to an old technophobe! 10/10 would recommend

13 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey Happy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very professional and friendly

Very professional and friendly

15 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I find that Leatherhead staff are very…

I find that Leatherhead staff are very helpful and courteous.

7 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had to get myself a new phone

Had to get myself a new phone. The manager Sully was very helpful and engaging. Great service.

22 de agosto de 2025
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tyler in shop saved me from moving

Tyler in shop saved me from moving! Great service, lovely chap - made up for that nasty little lady who phoned when I asked for my PAC 😉

27 de enero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey Michelle,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Understanding

Helpful, understood the problem with empathy, thank you!

16 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Diogo was very helpful and patient

Diogo was very helpful and patient. Explained all our options clearly. Helped transfer all my apps and photos. Basically went above and beyond.

1 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hi there,

Thanks for your review for Diogo. This is great feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, friendly staff. Was helped at the shop by Tyler, very helpful and professional.

29 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hi Rafee,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Superb Service and Solutions

Store opened up perfectly on time, welcomed myself when I had a tech adviser appointment. I dealt with the store manager 'Sully', I felt heard and understood, while he clearly explained the processes and next steps involved. Sully was very personable, and professional. I felt like I was being treated with an expert, with a superb friendly experience.
While my issue could not be resolved at branch due to the complexities, I felt rest assured it was being escalated with priority and precision.
Furthermore Sully assisted and provided a solution for optimising my current Vodafone plan which I am very happy with and encourages me to remain with Vodafone for longer

8 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hey Scott,

Thanks for letting us know what an amazing job Sully did at getting everything sorted for you! Thank you for your review also, It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

So far so good

Alfie at Vodafone Leatherhead was very friendly, helpful, and efficient and made the process of switching from O2 an absolute doddle, thanks!

2 de noviembre de 2024
Opinión espontánea
Logotipo de Vodafone UK - Leatherhead

Respuesta de Vodafone UK - Leatherhead

Hello, Graham,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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