The staff are really friendly and welcoming. A blonde girl was helping me I didn’t catch her name but she was very patient and helpful with helping me purchase my new phone plan. Highly recommend!
La empresa ha respondido
Localización
Cambiar localización19 West Mall, Swan Shopping Centre, KT22 8AH LEATHERHEAD, GB
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Consulta las opiniones de los clientes
I had a genuinely great experience with Vodafone thanks to Sully. From start to finish, he was professional, patient, and incredibly helpful. He took the time to explain everything clearly, made the... Ver más
La empresa ha respondido
My wife brought an new i phone and I then took over her old phone. Tyler did all the setting up and transfer processes required for both phones. He was very welcoming, knowledgeable and professional... Ver más
La empresa ha respondido
i came into vodafone in leatherhead enquiring about home broadband and wifi. the customer service in the store was great and i was helped out by a colleague called mimi. she ran me through all the de... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Leatherhead
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
19 West Mall, Swan Shopping Centre, KT22 8AH, LEATHERHEAD, Reino Unido
4,8
Excelente
52 opiniones
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Superb Service and Solutions
Store opened up perfectly on time, welcomed myself when I had a tech adviser appointment. I dealt with the store manager 'Sully', I felt heard and understood, while he clearly explained the processes and next steps involved. Sully was very personable, and professional. I felt like I was being treated with an expert, with a superb friendly experience.
While my issue could not be resolved at branch due to the complexities, I felt rest assured it was being escalated with priority and precision.
Furthermore Sully assisted and provided a solution for optimising my current Vodafone plan which I am very happy with and encourages me to remain with Vodafone for longer
8 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hey Scott,
Thanks for letting us know what an amazing job Sully did at getting everything sorted for you! Thank you for your review also, It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
So far so good
Alfie at Vodafone Leatherhead was very friendly, helpful, and efficient and made the process of switching from O2 an absolute doddle, thanks!
2 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hello, Graham,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service from Sully and Alfie
Great service from Sully and Alfie. Thank you so
Much
20 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Caro,
Thanks for your review for Sully and Alfie. We appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best, Vodafone Social Media team
I visited Vodafone today
I visited Vodafone today , got a new broadband and phone plan. Tyler was very help-full and managed to get my monthly cost reduced. Great service Thank you !
3 de agosto de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Thanks for your review Peter. It's great to hear Tyler took the time to find you a suitable plan and saved you a little money too 😊
Thanks, The Vodafone Social Media Team
Alfie and Tyler at Vodafone Leatherhead:very Helpful
Alfie and Tyler helped me in phone exchange . The process was easy and very professional. Thanks
12 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi As De,
This is a great review for Alfie and Tyler. Thanks for sharing. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Amazing Customer Service
Diogo and Sully are amazing at your leatherhead store, such a credit to the Vodafone team! Both incredible service and product knowledge! It’s not the first time I’ve left 5 star feedback for them! They always give a 5 star service, I’m a Vodafone customer for over 20 years!
8 de junio de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Debs,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Good menenger
12 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi there,
Thanks for this 5 star review! We really appreciate it.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Upgrade experience
Quick, efficient, no fuss. Great face to face contact.
11 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Robert,
Thanks for sharing your experience! Sounds like it was an easy visit, definitely what we aim for 👍If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Amazing
Wow, everytime I have gone into Vodafone the staff are always so friendly and are always willing to help me with my phone or sometimes even just a knowledge question. I definitely would recommend this shop and Vodafone in general
29 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Sophie, we love seeing that our team is-store made such a great impression on you.
Thanks again, The Vodafone Social Media Team
Amazing staff
Amazing staff. Soooo helpful. Highly recommend to anyone who needs mobile phone assistance.
25 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Helen, thank you for your feedback. It's great to see we were able to help.
Thanks again, The Vodafone Social Media Team
Credit to the company
Alfie was very knowledgeable, helpful and polite an absolute credit to your company.
20 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went into store to move my contract…
I went into store to move my contract over from a different provider. The sales advisor Alfie was very helpful and friendly. He made the process so quick and easy!
16 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Megan,
This is lovely feedback for Alfie. Thanks for taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Helpful and informative staff
Helpful and informative staff, advised and explained all the way.
Very friendly manager, Sully.
12 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi there Wendy,
Your feedback is much appreciated. Thanks for taking the time to leave your review. We're glad you had a positive experience in store and that the manager was friendly!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Very easy experience with lovely staff
Came in a few days ago, and had some great help with choosing a contact for my new phone. Staff were very nice and made everything feel very easy.
28 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hey Charlie,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
the team here are so good
the team here are so good, been coming to this store for many years and they have always been so helpful!
19 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Harry. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing place, loved the staff
Leatherhead are amazing, especially Lauren! she was so helpful when i upgraded my phone!
20 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hey Zachary,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Helpful Service
Alfie in the Leatherhead store was so helpful today!
26 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Judy,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Lauren was absolutely fantastic
Lauren was absolutely fantastic! Really helpful and patient. Can’t recommend her enough !
25 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Abbie. Thank you for your review for Lauren. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great helpful team!!!
Sully was very welcoming and helpful when I was feeling a bit overwhelmed by technology. Lovely friendly atmosphere and staff. Thank you Tully!!!
24 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hi Lesley,
Thanks for taking your time to leave this review for Sully.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Great customer service
Great customer service. Lauren was very polite and helpful. Really easy experience.
30 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Leatherhead
Hey Lucie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
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