Came into Vodafone Liverpool Street and Athina help me. very impressed with the service, she did everything from start to finish. Very helpful and pleasant Athina! Thank you for sorting me out
La empresa ha respondido
Localización
Cambiar localización17 Liverpool Street, EC2M 7PD London, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Angela at the Liverpool Street store has been amazing. Walked me through everything to get my package and contracts set up and updated. So professional and knowledgeable. Angela is so personable and... Ver más
La empresa ha respondido
I'd like to thank u all especially Maha the talent (retails advicer) For her special costumer service,patience helpful She spent more than 3 hours helping me with fully patience Really apprecia... Ver más
La empresa ha respondido
I want to thank Akash from Vodafone Liverpool Street for the excellent service while helping me with my new contract and my new phone. He was extremely professional, patient, and kind, and he explai... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Liverpool St
Escrito por la empresa
Información de contacto
17 Liverpool Street, EC2M 7PD, London, Reino Unido
4,9
Excelente
192 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Oumar is a very good worker and he is…
Oumar is a very good worker and he is ver kind a 10 worker
7 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very good customer service
Very good customer service. Oumar was very helpful. Liverpool street vodafone branch
7 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Ursu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Brilliant support on this story
6 de septiembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Thanks for your fab feedback AJ.
All the best, The Vodafone Social Media Team
Easy going agent named Oumar!
25 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hi Lu. Thank you for your review for Oumar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anisa was fantastic
Anisa was fantastic, very fast, efficient, on the ball. Thank you 🙂
1 de agosto de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hi Daisy,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at @VodafoneUK.
Thanks,
Vodafone Social Media Team
Sebastian helped me freeze my phone and…
Sebastian helped me freeze my phone and get set up on a new one after it was stolen. Helped me get through a difficult morning. Great chap!
28 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Roberrto,
Thanks for letting us know what a fantastic job Sebastian did at getting everything resolved for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Truly Amazing
Amazing, friendly guy. Amazing service and definitely deserve a raise.
28 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Sabyasachi,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The store experience was amazing
The store experience was amazing! Everyone in the store was welcoming and knowledgeable. Shout out to Sebastian and Rodel!!
26 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hi there,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Great customer service
Great customer service. Got what I needed in a timely manner
26 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Daniel,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
The comedy duo
The comedy duo
Names rodel
And tahmid
Where so helpful they both deserve at least a 20 per cent pay rise as they went above and beyond customer service
25 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Darren,
Thank you for your support and feedback.
Thanks again,
Vodafone Social Media Team
Best customer service
I have never had a good experience at a phone shop until today. Anisa was amazing. She was so patient and kind. She explained every step of the process and answered all my questions. I finally understand how it all works and I’m so happy I walked into the store when I did.
6 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Lamees,
Thanks for letting us know what an amazing job Anisa did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Anisa was so helpful and kind
4 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Got my new galaxy s23 from here fast…
Got my new galaxy s23 from here fast and smooth experience with anisa happy to buy another handset from her when the time comes
15 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey Alexandre,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I went into the Vodafone today not…
I went into the Vodafone today not thinking to buy anything. I was very confused and not clear on what I wanted then I came across an employer named anisa she made me understand all the difference. I can’t explain how great her customer service was she really made feel comfortable the whole time I was with her. I still can’t believe I left with a whole new phone when I came in not thinking to buy anything and I’m not mad about it. So thank you anisa 10/10 customer service 5 star rating
17 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hey there,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
internet
Very friendly staff and got my internet issue sorted very quickly. Anisa was amazing. Very helpful and informative.
17 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hi Jonida. Thank you for your review for Anisa. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Anisa was great!
Anisa provided great customer service, so helpful!
5 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hi Nela. Thank you for your review for Anisa. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Not pushy, genuine service. How it should be.
Went to cancel my contract as the bills we're increasing, until I met Oumar. He professionally explained the reason it was going up (CPI + 3.9%), then offered me to upgrade early to a specialised SIM for my needs. Reduced my bill by almost half and even offered me a coffee - which I would have accepted if I was not allergic. 10/10 service.
12 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hi Tee,
Thanks for your kind review for Oumar.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Great service by Oumar
Great service by Oumar. Very efficient and knowledgeable and he gave me a good deal. Thank you.
10 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hi Awais,
This is a great review for Oumar. I’m glad to hear you found the best option for you when visiting the store.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Useless
Useless. I have rang them numerous times regarding the essential package, they just don't want to know. If it was the bigger package I'm sure they would be intouch. Terrible customer service.
6 de julio de 2023
Opinión espontánea
Respuesta de Vodafone UK - Liverpool St
Hi Julie,
I can appreciate how frustrating this must be and I am sorry that your questions have not been answered. We have a list of frequently asked questions and answers about the Basics plan here: https://vodafone.uk/44cwhIV
You can also speak to the LiveChat team here: vodafone.uk/2LCJiTm and they will be able to help with any issues you are having with the plan.
Thanks,
Vodafone Social Media Team
Respuesta de Vodafone UK - Liverpool St
Hi Berfin,
Thanks for your review for Anisa.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.