Rumail was great in explaining everything, making sure we had the package that suited us and not just selling the most expensive package. He made sure we understood what was happening and that we were... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit L30 , Trafford Centre, M17 8BL Manchester, GB
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Consulta las opiniones de los clientes
Rumail kindly helped me with a problem I was having with my phone. Everything was explained to me in a professional and confident manner. I have now updated my phone. Excellent customer service.
Got my 2 new phones sorted with Sean. He had great customer service and overall was a lovely lad, ill be looking into the tablet you recommended!
La empresa ha respondido
Changed my sim card Sarah was very pleasant and knowledgeable regarding the service vidaphobe offered She went through every step with me. Highly recommend Sarah.Really pleased with the service.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Manchester Trafford
Escrito por la empresa
Información de contacto
Unit L30 , Trafford Centre, M17 8BL, Manchester, Reino Unido
4,8
Excelente
584 opiniones
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I’ve just been into your Trafford…
I’ve just been into your Trafford Centre store and been served by Kian. He was absolutely superb - patient and helpful. A real credit to your Company.
13 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Paige was fantastic in store real…
Paige was fantastic in store real credit to your company . She was so patient and knowledgeable . Her personal demeanour was customer orientated and kind . Her patience boundless.
A future manager in the making . Thank you Paige .
6 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Denise,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Paige.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent help & assistance ….. well done VODAPHONE Trafford Centre
A lovely girl. So welcoming to my wife & I, knowledgeable, helpful and very patient through our questions…..all clearly answered.
A successful x2 phone upgrade, contract renewal & data transfer from old to new phones.
10/10 for Ayesha
31 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Bernard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kian was absolutely marvellous and went…
Kian was absolutely marvellous and went above and beyond when Apple wouldn’t help us with any issues
He was so patient and talked me through every single stage of how to recover my phone. 10 out of 10 for customer service ! Thank you deserves a promotion !!!
30 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Milan,
Thanks for the lovely review and fantastic support for Kian.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayesha was truly great
Ayesha was truly great. Outstanding customer service. Patient, kind, intuitive. Well done.
25 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Bruce,
Thanks for the lovely review and fantastic support for Ayesha.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Helpful service
Was struggling to cancel my contract with everything going on Aj helped me cancel whichi really appreciate
24 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Rizwan,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I had a whole host of issues following…
I had a whole host of issues following a Samsung update, my passwords stopped being recognised, email accounts stopped downloading emails, webpages would no longer open, and many other issues. contacted VF C/S and they called me back for 4 Consecutive days, and finally was put to escalated support and had a call from a young lady called "TRUPTI" who stayed with me untill my issues were fixed, she really saved me a whole load of grief, thank you TRUPTI. thank yu very much.
Mansour. Manchester
14 de julio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hi Manny,
Thank you so much for your wonderful review and the amazing support you’ve shown for Trupti—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
They have certainly made me mobile!
I have been a Vodafone customer for over 30 years but have been so disappointed with the service over recent months. A few months ago I was looking to change my phone and wanted to look at the Samsung Galaxy flip. I went into the store in the Trafford Centre and they had them on display but fully bolted down so it was impossible to see the front screen. I asked if I could look at one and they said no, as they were bolted down and they don't carry any stock. The phone costs around £900 but you aren't allowed to check out the look, the feel, the weight?? The manager suggested I go to the Samsung store and look there - 'if you like it come back and order it here' - I pointed out I had been a customer for over 30 years and if I couldn't see the product before buying I would go elsewhere - he shrugged his shoulders. I have today been on line to them about something else and it was impossible to speak to a human - what should have been a 5 minute call took 50 mins! By bye Vodafone!!
5 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Andrew,
I apologize for the issues you've been experiencing with us. I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the calling teams by dialing 0333 304 0191 or speaking to them via Live Chat here: http://vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks,
Vodafone Social Media Team
Kian is brilliant!…
Kian was amazing from the start really helpful and gave some good advice regarding my sons first phone!
25 de junio de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hi Beckie,
Thank you so much for your wonderful review and the amazing support you’ve shown for Kian —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Wonderfull experience at vodafone
Wonderfull experience at vodafone, tradford centre. I was there to switch my sim from other brand to vodafone, wanted to know what plans vodafone offers. The way in which mubeen have assisted me told me all the plans according to my need with such a big smile on face gave a wonderful experience today. And his kind behaviour and personalized assistance made me switch to vodafone. Hope it works fine. Mubeen is asset for vodafone.
17 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Rishabh,
Thanks for the lovely review and fantastic support for Mubeen.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by Mubeen the other day when…
Was served by Mubeen the other day when we came to get our sim ported to Vodafone. He’s an amazing guy, helped us finalise the plan in no time, was amazing help throughout and answered any and every question we had. Hands down the best customer service we have had in a while, left whatever he was doing to accommodate us.
17 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob at Vodafone in the Trafford…Great guy!
Jacob at Vodafone in the Trafford Centre was absolutely brilliant today. He managed to solve the problem I’ve had with my phone for ages as well as arranging to reduce my outgoings to Vodafone. A really great guy. Very much recommend Vodafone in the Trafford Centre, Manchester.
16 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Howard,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob was very insightful and made us…
Jacob was very insightful and made us very comfortable . He was able to save the whole family money . Michael appreciated and will return again.
14 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Jean,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob was Very helpful and went above…
Jacob was Very helpful and went above and beyond to get us the best offers
7 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Le'Mara,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Jacob gave Really good experience
Jacob gave Really good experience, involved sll contract details, friendly and funny
7 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Cameron,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Super service from Arslaan
Arslaan was very helpful, friendly and informative
4 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Joseph,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service!
Jacob was brilliant sorting my phone issues I’ve had for months. He also reviewed our plans and did amazing offers.
The best sales advisor we’ve met!
30 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Laarni,
Thanks for the lovely review and fantastic support for Jacob.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Manchester Trafford
Hey Steven,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience as ever
Great experience as ever, good service from Ben and Jake in the Trafford centre store, brilliant service !
29 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Rob,
Thanks for the lovely review and fantastic support for Ben and Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great help left with what I wanted
28 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Manchester Trafford
Hey Tom,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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