Vodafone UK - MerryHills Opiniones 

461
TrustScore: 5 sobre 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I came in to upgrade my phone. I was greeted by Ash, he was friendly and funny but also professional throughout. It was busy due to being school holidays but he didn't rush me to get me out the door.... Ver más

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  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

461 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(461)

40.694 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Great experience

Went into vodafone to get help getting my photos back to my phone.
Lydia was so helpful and fixed this for for me straight away.
I then decided to look at some new phone options as my phone so slow and old.
Lydia made this a smooth transition for me, she moved my number over and transferred all of my data across!
I would highly recommend visiting Lydia at the Merryhill Vodafone store.

21 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Sheila,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valorada con 4 estrellas sobre 5

Changing from O2 to Vodafone.

Today Lydia of the Vodafone Merry Hill Branch helped me change from 02 to Vodafone and a much cheaper sim only contract. Despite a system issue, Lydia and her colleagues were able to facilitate the change and make it a smooth and successful process. Thank you.

17 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Alex,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Popped into Vodafone this morning

Popped into Vodafone this morning, met by Sam a very helpful and informative young lady who explained everything that I needed to know when upgrading my plan.

17 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Helen,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lorelei

Lorelei - I can’t explain how happy I am with her service - had a issue with my phone and she fixed it considering I call them and they couldn’t do much -

16 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Tayba,

Thanks for the lovely review and fantastic support for Lorelei.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fast and friendly

Me and my wife came in to the store looking for an upgrade as both our phones had seen better days. Neither of us really knew what we wanted or what was available. We were served by Lydia and she was friendly informative and very personable. She helped both of us find a phone and a deal that we were happy with and she did so while never rushing and answering all of our questions.

Lydia made a normally painful and drawn out process of buying a phone fast and easy.

I would highly recommend speaking to her if you go into the merry hill store.

2 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Dan,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Demy was great with helping me with my…

Demy was great with helping me with my phone

3 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Margaret,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Demy helped me so much!

I went to Vodafone this week as I’ve just moved into a new build and no providers were recognising my address. I was served by demy who went above and beyond to help me sort this, she suggested the 5G Gigicube! It works perfectly! She literally saved me so much stress and now I finally have wifi in my new home for myself and my children to use! It was so refreshing to be served by someone who was so professional and helpful - thank you demy & the Vodafone team at Merry Hill.

29 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Elisha,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

So friendly and helpful

So friendly and helpful, quick process and everything was straight forward, Thankyou so much for your patience Lydia

24 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Lydia—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I came into Vodafone today to enquire…

I came into Vodafone today to enquire about an iPad for my daughter. I met Lorelei who was fantastic in guiding me through info on the plans etc and also adding an additional for my other daughter. We also upgraded 2 phones at a great discount, and we were overall pleased. Lorelei deserves all the credit she gets and I hope next time I visit the shop I hear she’s been promoted or so. She has great customer service and extremely helpful.

20 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey there,

Thanks for the lovely review and fantastic support for Lorelei.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lydia was a fantastic help

14 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Emily,

Thanks for the lovely review and fantastic support for Lydia.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went into the Merry Hill store today…

I went into the Merry Hill store today 12/12/25 about an issue with my phone. I was seen by Emily. She listened, she found the issue and how to solve it. Not only that,she told me and showed me what to do when I got home she even wrote the instructions down for me so I would not forget. She was very courteous and sympathetic and made feel comfortable and not stupid. She made me feel quite at ease. She also assured me if I had any further issues to come back and see her.

12 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi,

Thank you so much for your wonderful review and the amazing support you’ve shown for Emily—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lydia was very helpful

Lydia was very helpful, and advised us on a package that best suited us.
Would recommend to others :)

6 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Lewis,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

New phone

Went to Vodafone shop at merry hill centre on December 3rd for a new phone highly recommend this shop 10 stars ⭐️ staff very welcoming and friendly. Kareem helped me pick the right phone talked me through it fantastic customer service thank you Kareem for helping me all staff very friendly

3 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Vanessa,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam was a dream to deal with

Sam was a dream to deal with. Thanks to her she made everything so straight forward and simple for me. Thank you

3 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Paul,
Thanks for the lovely review and fantastic support for Jayden.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went into the store and talked to Sam…

I went into the store and talked to Sam - she was great! She was always helpful and gave good info.

3 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Danny was amazing helped me save money…

Danny was amazing helped me save money on my contact Would definitely recommend

1 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Todd,

Thanks for the lovely review and fantastic support for Danny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Customer Service

Went into store today to look at brand new contract deals with inderpal he sat down with me and went through all kind sim only plans and phones and sim plans I realised I wasn’t out of contract and couldn’t go ahead with it but was really grateful with all his help.

30 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Suresh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Lorelei was so incredibly helpful

28 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Katie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was served by Lorelei who is very…

I was served by Lorelei who is very helpful

28 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Isabelle,

Thanks for the lovely review and fantastic support for Lorelei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brought a new iPhone 17 the other day…

Brought a new iPhone 17 the other day from Demi. I had a problem with my esim so went in the shop again and Demi was very helpful with getting my SIM card to work.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Matty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

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