Vodafone UK - MerryHills Opiniones 

461
TrustScore: 5 sobre 5

4,9

Unit L38 , Merryhill Shopping Centre, DY5 1SY Brierly Hill, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Really helpful service from Sabah at Vodafone. She was brilliant from start to finish, helping us sort out all the SIMs we needed and talking us through the setup of our new device and the inst... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went into vodafone hoping to switch my broadband from three as i’ve had a horrible experience with them, Luke dealt with me, he was so helpful and lovley really listened to what i needed and advised m... Ver más

Valorada con 5 estrellas sobre 5

I went into the Vodafone shop in Merryhill,to be greeted by a lovely gentleman called Jag. He did his best to make sure me and my eldest felt comfortable,he gave us outstanding service,making sure we... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

This lady Demy new her stuff, i upgrade my sons phone and she switched a few things around and saves me over £20 a month on my whole bill for 4 different contracts amazing

La empresa ha respondido


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  • Unit L38 , Merryhill Shopping Centre, DY5 1SY, Brierly Hill, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

461 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(461)

40.836 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brought a new iPhone 17 the other day…

Brought a new iPhone 17 the other day from Demi. I had a problem with my esim so went in the shop again and Demi was very helpful with getting my SIM card to work.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Matty,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went into Vodafone Merryhill with an…

I went into Vodafone Merryhill with an issue with my phone. I was served my Inderpal and he was very helpful and informed me on what to do.

29 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Jackie,

Thanks for the lovely review and fantastic support for Inderpal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went to Vodafone on Wednesday and was…

Went to Vodafone on Wednesday and was served by a lovely women called Emily who was happy to assist me with buying a broadband package.

26 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went into store for a new sim and was…

Went into store for a new sim and was served by a girl named Demy. She sorted me a package for a great price! Thanks again!

28 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Kev,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Demy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I went to the Vodafone shop in Merry…

I went to the Vodafone shop in Merry Hill Shopping for an upgrade. It was very smooth and quick thanks to Lorelei. She was very helpful and explained the new contract to me very well.

23 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Cary,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Visited the store yesterday and was…

Visited the store yesterday and was greeted by a young lady Demy was her name she was so helpful and polite, I’m not technically minded but she sorted everything out for me thank you again

26 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Nikki,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer service Simran helped me to save some mine and…

Simran helped me to save some money and to make decisions about which phone to buy and which plans to buy for both my phone numbers

27 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hey Mcguire,

Thanks for the lovely review and fantastic support for Simran. It'sSimran.It's always great to hear such positive remarks.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lydia was really helpful with my…

Lydia was really helpful with my upgrade, thank you

20 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Sam sorted out our account after 7…

Sam sorted out our account after 7 years of complications. Sam also sorted out a miss sold mobile device that has cost us over a thousand pounds.

20 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent customer served by Simran

Excellent customer served by Simran. Friendly,helpful and very knowledgeable.

20 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi, We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding customer service

I visited the store in merryhill today with my daughter as I needed a new phone and we were served by Simran. He was extremely helpful and made us feel comfortable from the start. He gave great advice on the products available to me and gave a great deal. I would rate his customer service skills very highly and would not hesitate to return

19 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi, We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

SIM problem

My replacement Sim wasn't working in my new phone, which was purchased from ebay. Off we went to the Vodafone shop at Merry Hill.
Danny was great. Friendly, helpful and informative.
He fixed the issue (dodgey phone) found me a new phone with a better deal and looked at our other phone deals too.
Would definitely recommend 😊

13 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

We're happy to hear that our agent Danny was friendly, helpful, and informative.

Thanks for your review,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Experience with Lydia eas great

Experience with Lydia eas great; she sorted my partner out with a new phone. Although systems were really slow she was a massive help. Thank you Lydia.

16 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding serivce


“I want to acknowledge the outstanding service provided by Lydia at the Vodafone store at Merry Hill. She was extremely helpful, explained everything clearly, and made the process smooth and hassle-free. Truly impressive.

9 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Daniel was great ...didn't push me into…

Daniel was great ...didn't push me into any contract - infact he managed to reduce my contract considerably

10 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi. We're happy to hear that you had a great experience! We appreciate your positive feedback and are so glad we could help reduce your contract. Thanks for sharing. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Luke was an absolute star ⭐️ and make it…

Luke was an absolute star ⭐️ and make it easy and I left all set up and with everything sorted . Best service in a very long time ! Thanks 🙏

5 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lydia was lovely

Lydia was lovely, friendly and very helpful, she was able to make my payments lower and helped me understand other deals / packages which I’m likely to go ahead with in the future.

1 de noviembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words about the assistance you received. It's great to know that the support was helpful and informative. Thank you for sharing your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came into store today as I was having…

Came into store today as I was having issues with the volume during calls, Ryan did a fantastic job!

28 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi. We're happy to hear that you had a positive experience in our store! We appreciate you taking the time to share your feedback and we are so glad we could resolve your call volume issues. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service by Lydia

Fantastic service by Lydia, very helpful, knowledgeable & friendly. Thank you

25 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi. We're so glad to hear that you received such fantastic support. We appreciate you taking the time to leave us this lovely review and your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Dan the Man!

Danny in the Merry Hill branch was extremely patient and helpful. I had tried (unsuccessfully) to get my Apple watch set up with a cellular plan online. He sat with me for over an hour and went through the process. Danny transferred me to a monthly contract and sorted out the cellular for my watch. He was thoughtful and offered wonderful customer service throughout. Thanks Danny!

26 de octubre de 2025
Opinión espontánea
Logotipo de Vodafone UK - MerryHills

Respuesta de Vodafone UK - MerryHills

Hi. We're happy to hear that you had such a positive experience at our Merry Hill branch. We appreciate you taking the time to share your feedback and are so glad that our team member was able to assist you with setting up your Apple watch. It's great to know the service provided was helpful and thoughtful. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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