Katie was so knowledgeable, helpful and patient with my huge amount of requests about existing accounts! Offered alternatives to my existing account and phone to help me be on top of monthly payments... Ver más
La empresa ha respondido
Localización
Cambiar localización54 Cameron Walk,Metro Centre, NE11 9YR Gateshead, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I visited the Metro Centre Vodaphone store today and was dealt with by Neil. I found him to be extremely knowledgable and professional, and he had the ability to explain details in a way that I, as a... Ver más
La empresa ha respondido
Member of staff was Neil who was extremely friendly, helpful and professional. Took his time to answer all our questions and explained everything fully. Thank you Neil
La empresa ha respondido
Really great service, friendly employees & given a great deal. We walked in straight from EE after having a bad experience there (as an existing customer)
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Metro Centre Experience
Escrito por la empresa
Información de contacto
54 Cameron Walk,Metro Centre, NE11 9YR, Gateshead, Reino Unido
5,0
Excelente
501 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Harry was fantastic today
Harry was extremely helpful, pleasant and knowledgeable. Made the whole process easy. Thank him so much for all his help (with Adams help too)
15 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service as always with…
Brilliant service as always with knowledgeable staff. Thanks to Vinay today
13 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Barry,
Thanks for the lovely review and fantastic support for Vinay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Adam was amazing and very patient with…
Adam was amazing and very patient with having to sort out 3 phones. And especially with my inability to sign properly.
12 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Margaret,
Thanks for the lovely review and fantastic support for Adam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Perfect experience
Really helpful with a lot of insightful information. Friendly service too
12 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Ellie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service from Lorna went through…
Great service from Lorna went through everything and was very patient with me and my wife, it's been a few weeks since I switched to vodafone and my wife followed today
11 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Lee was great
11 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Terry,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience
Great experience! Made it an easy process getting a new iPhone
Explained everything thoroughly
10 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Harry did a great job guiding me…
Harry did a great job guiding me through updating my phone. A very personable young man. Well done Harry.
8 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Rachael,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful answered all questions…
Really helpful answered all questions thank you 👍
8 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Connor,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Fantastic service from Neil at…
Fantastic service from Neil at Metrocentre branch on Saturday. Really helpful chap who took the time to look at package options to save me money without upgrading my phone! Very impressed - Thank you!
8 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Tracey,
Thanks for the lovely review and fantastic support for Neil.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Harry was very knowledgeable and…
Harry was very knowledgeable and explained every thing carefully,was a great experience.
7 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Troy,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Query answered, Simply!
After numerous attempts to resolve queries online and in app, to no conclusion, Neil helped look over my account in full and make sense of charges and contracts. A huge help.
5 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Elizabeth,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Courtney was a great help to me today…
Courtney was a great help to me today in renewing my contract. Thank you.
4 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Metro Centre Experience
Hey Ahmed,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very nice perince with mr Hanryi…
Very nice perince with mr Hanryi Vodafone staff . Well done.
1 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Damir,
Thanks for the lovely review and fantastic support for Mr. Hanryi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Harry talked me through my options step…
Harry talked me through my options step by step, he was polite and professional throughout the upgrade process ensuring I understood everything. This made the upgrade process easy and relatively quick & simple. Thank you.
28 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Graham,
Thanks for the lovely review and fantastic support for Harry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Exceptional staff member
Today I visited the Metrocentre store and spoke to advisor Mohammed Sayleed who was very informative, helpful and went above and beyond advising of various products.
I actually renewed my contract for another two years.
His patience and advice were invaluable.
I was impressed by his willingness and ability to help.
Thank you for all your help and invaluable advice.
27 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Angela,
Thanks for the lovely review and fantastic support for Mohammed Sayleed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Amy was very helpful showed me the…
Amy was very helpful showed me the fantastic iPhone Air, wow it is so light! Paid £25 to have everything transferred and what a great service that is I can see why they charge 😁 definitely worth going into store and not buying online
27 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hi Nicola,
Thank you so much for your wonderful review and the amazing support you’ve shown for Amy —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Adam provided brilliant customer…
Adam provided brilliant customer service and helped me through my upgrade every step of the way.
26 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Metro Centre Experience
Hey Ben,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Metro Centre Experience
Hi Zack,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.