When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Ver más
La empresa ha respondido
U12 Sanderson Arcade, NE61 1NS Morpeth, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Ver más
La empresa ha respondido
We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Ver más
La empresa ha respondido
Very helpful
La empresa ha respondido
I visited to get my son his first phone with no real idea what I needed or wanted as I'm a major technophobe. Jas and Connor talked me through exactly what I needed and showed me the best handset fo... Ver más
La empresa ha respondido
Escrito por la empresa
U12 Sanderson Arcade, NE61 1NS, Morpeth, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
My experience was great because Tonicha was very helpful and fast at processing my order

Respuesta de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth
Tonicha was great. She was really patient with us explaining all of our options and answering all of our questions and really couldn’t of been more helpful

Respuesta de Vodafone UK - Morpeth
Excellent customer service in a very busy shopping centre.

Respuesta de Vodafone UK - Morpeth
Always see Connor when I come for my new phone and he always makes it nice and easy for me

Respuesta de Vodafone UK - Morpeth
Cane in with a issue for WiFi calling and was quickly fixed by connor

Respuesta de Vodafone UK - Morpeth
Everytime we into the Vodafone shop in Morpeth we are always helped by Connor who always seems to find a way to save us money, five starts

Respuesta de Vodafone UK - Morpeth
Great service, very helpful, really nice to deal with and resolved my problem quickly and competently. In addition, genuinely interested in identifying the right SIM plan for me.

Respuesta de Vodafone UK - Morpeth
Changed our phones and got some new tablets, the whole process was very easy thanks to Connor at the Vodafone shop in Morpeth

Respuesta de Vodafone UK - Morpeth
Spoke to a young lady named Tonicha to help me transfer our stuff over from my old phone to me new phone and she was great, she managed to get everything I wanted included to pictures that had a lot of sentimental value, five stars

Respuesta de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth
Excellent service megan was fantastic she knew her stuff after we were having problems to get rid of EE bloker but she done it keep up the great work megan

Respuesta de Vodafone UK - Morpeth
Tonicha was very helpful with everything! Thank you

Respuesta de Vodafone UK - Morpeth
Extremely helpful wouldn't of managed with tonichas help! Would of stayed with bt if she didn't help

Respuesta de Vodafone UK - Morpeth
We were served by a young girl called, Tonicha.
She really knew her job, everything we asked, she explained and answered in a clear and easy manner.
We only went in to change our phones from 3 to Vodafone and ending up taking the full package, including broadband and our telephone calls on the landline. It was a friendly and pleasant experience which we would recommend to anyone concerned.

Respuesta de Vodafone UK - Morpeth
Vodafone Morpeth staff, Allirra and Connor were very helpful helping me sort my mobile phone out. I am 73 year old who has not much technology nohow but these 2 members off staff were excellent ar helping me.

Respuesta de Vodafone UK - Morpeth
Really helpful and informative staff. Rory was especially helpful when choosing my new phone. Highly recommend.

Respuesta de Vodafone UK - Morpeth
Popped in a couple of weeks ago just to ask for some advice regarding my tariff. Rory the manager was very helpful, I left with a far better deal than I was expecting, and a brand new phone! All the staff seemed very friendly and helpful. Thank you Rory, for all of your help, see you when I'm due my next upgrade!

Respuesta de Vodafone UK - Morpeth
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.