Vodafone UK - Morpeth Opiniones 

132
TrustScore: 5 sobre 5

4,9

U12 Sanderson Arcade, NE61 1NS Morpeth, GB


Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When I upgraded my phone, Alexia was very helpful throughout the whole process. She is a credit to the company. I had to return to the shop to resolve an issue not of my making. Connor actively lis... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We were served by a young girl called, Tonicha. She really knew her job, everything we asked, she explained and answered in a clear and easy manner. We only went in to change our phones from 3 to Vo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited to get my son his first phone with no real idea what I needed or wanted as I'm a major technophobe. Jas and Connor talked me through exactly what I needed and showed me the best handset fo... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • U12 Sanderson Arcade, NE61 1NS, Morpeth, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

132 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,9

Todas las opiniones

(132)

41.878 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Great customer service and staff were…

Great customer service and staff were amazing.

22 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth

Hi Michelle,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly customer service

I was greated by Tonicha who was happy to arrange an upgrade for me. She was able to advice me with the best plan and model of phone for my needs.
Excellent customer service and a friendly atmosphere with in the store

22 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth

Hi Sara,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Connor

Great service from Connor - thank you for your help, advice and patience.

20 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth

Hi Jo,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service at the Morpeth store by…

Great service at the Morpeth store by the team. Got a Great deal on my Google pixel phone and they were happy to help set it up. Will definitely be back for an upgrade when it's due.

21 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth

Hi Jessica,

This is a great review for our Morpeth store. I’m glad to hear you found the best option for you. Thanks for taking your time to share.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

I recently switched from O2 to Vodafone…

I recently switched from O2 to Vodafone and visited the Vodafone store in Morpeth - on arrival I was greeted by member of staff and they promptly asked me how they could help today - from this point on the whole experience was great. The staff were attentive and very helpful, explaining things when I didn’t understand. Rory the store manager was exceptionally great, he made sure I got exactly what I needed for my new contract and he was very professional and polite. Since having my contract for a few weeks now I have had no issues - however Rory said I could call in if I have any problems. Fantastic customer service and I’m noticing the signal for Vodafone has been great in Morpeth and surrounding areas. Thank you!

6 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth

Hey Ashleigh,

Thank you for your support and review. It's always lovely to read such nice feedback.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Connor was patient and calm. Although the help required took a long time, Connor gave me all the time I needed. Connor knew what he was doing and I had confidence in him.

11 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth

Hey there,

Thanks for letting us know what an amazing job Connor did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very happy customer. :)

I recently signed up to home broadband in the Morpeth store. After looking around and speaking to various providers I finally found what I was looking for. The staff were super friendly and made me feel welcome even the ones not serving me. I sat down with Connor who talked me through the packages available to me and the process of it being set up.

Extremely happy with the service and product. Thank you so much to Connor and all the staff in Morpeth.

14 de abril de 2023
Opinión espontánea
Logotipo de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth

Het Chris,

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service Vodafone

I went in to the vodafone shop in Morpeth and was greeted by Connor. I was looking for a new samsung. He listened attentively to what i was after. He showed me a few different options selling the features very well. He explained the different plans available and which one would suit my needs best. I will definitely come back again if I need anything.

4 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth

Hi Sarah, It's great to see Connor left such a positive impression on you. Enjoy your new phone
Thanks,
The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service at Vodafone Morpeth

I was looking for a new phone and contract having always been an android user with o2. I was given such amazing service by Connor who really was so helpful and gave me his time to help me find the best phone and deal for me even convinced me to make the leap to iPhone and don’t regret it at all. Will definitely be back to see Connor when my kids and I need new phones and contracts in the future! Thanks.

4 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Morpeth

Respuesta de Vodafone UK - Morpeth

Thanks for your review Arron, It's great to hear Connor was able to find you a great deal. Enjoy your awesome new phone.
Thanks again,
The Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más