Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Ver más
La empresa ha respondido
85 Northbrook Street, RG14 1AE Newbury, GB
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Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Ver más
La empresa ha respondido
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Ver más
La empresa ha respondido
Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Ver más
La empresa ha respondido
We had a problem with restrictions on my 15 year old Sons phone, his Dad had set his age as 3 by mistake. Josh was very knowledgeable and explained to my Son what he needed to get my husband to do to... Ver más
La empresa ha respondido
Escrito por la empresa
85 Northbrook Street, RG14 1AE, Newbury, Reino Unido
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Respuesta de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook
Fantastic service. Sorted all my issues.
Thanks Will!

Respuesta de Vodafone UK - Newbury Northbrook
Very easy to switch from previous supplier. Jemma first class, very professional and knowledgeable.

Respuesta de Vodafone UK - Newbury Northbrook
Jemma at Vodafone in Newbury was great and really helped me with my phone setup and was very knowledgeable! Great customer service- will go to her again if need any more help with my phone and contract. Thanks Jemma

Respuesta de Vodafone UK - Newbury Northbrook
Jemma at Vodafone Newbury store was extremely helpful in helping me understand settings on my phone and helping to keep my controls safe! Thanks Jemma you are a star! Great service!

Respuesta de Vodafone UK - Newbury Northbrook
Alex has been really helpful. I bought the phone on line and he has been really patient transferring the data between the two phones, including sorting Whatsapp.

Respuesta de Vodafone UK - Newbury Northbrook
Bruno and his colleague where very helpful in solving my technical challenge

Respuesta de Vodafone UK - Newbury Northbrook
We had a problem with restrictions on my 15 year old Sons phone, his Dad had set his age as 3 by mistake. Josh was very knowledgeable and explained to my Son what he needed to get my husband to do to resolve the issue. Thank you Josh he now has Apple Pay on his phone.

Respuesta de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook
Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition for her hard work. 5 stars

Respuesta de Vodafone UK - Newbury Northbrook
Will was absolutely brilliant.
He was extremely pleasant and helpful.
He is such an asset to Vodafone.

Respuesta de Vodafone UK - Newbury Northbrook
Selena was super friendly from the second we walked in to the store. She was so accommodating to my extra needs and really patient. She was genuinely such a nice person and really made our day! Thankyou so much…. P.S… Selena for promotion!!! :)

Respuesta de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook
Came in looking to upgrade, Selena was welcoming, polite and very helpful

Respuesta de Vodafone UK - Newbury Northbrook
Bruno Asst Store Manager was right on the issue and in a few minutes deleted the issue and cleaned up my phone. He also gave me advice on storage and QR codes and to delete unused apps. In 10 minutes my past month of issues and anguish was over. Thank you so much.

Respuesta de Vodafone UK - Newbury Northbrook
Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t always clear! Thanks so much - we really appreciated your time and patience!

Respuesta de Vodafone UK - Newbury Northbrook
Excellent service as always by very friendly and efficient staff especially Selena

Respuesta de Vodafone UK - Newbury Northbrook
Absolutely shocking company hope they get fined like the other big company just lately. Cancelled broadband due to the constant rises over, 100% in 2 years. Had been a customer for over 10 years. They decided to lock my phone as I had also Cancelled my mobile contract some time back. They apologised for the inconvenience said it wasn't locked been 2 months now still can't send/receive calls text at one point disconnected in such a way I could even use the phone as a Bluetooth device to connect to my new service providers broadband. Stay well clear. Happy to take your money when all's good but will remotely hamper your service when you leave due to constant plan rises. My local store when visited twice have done little to resolve the lengthy issue.

Respuesta de Vodafone UK - Newbury Northbrook
Really good customer service from Ollie - all requirements met and saved us money as well.

Respuesta de Vodafone UK - Newbury Northbrook
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