Vodafone UK - Newbury Northbrook Opiniones 

364
TrustScore: 4.5 sobre 5

4,7

85 Northbrook Street, RG14 1AE Newbury, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Patrycja is a gem. She was a really great help to open a business account and adding several numbers to it. (took 3 hours) Efficient, kind and helpful.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Patrycia v knowledge and nothing was too much of a problem for her. Found us some amazing deals and has saved us money more importantly. Fantastic member of staff who deserves a reward and recognition... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/phy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Angelo made our experience a lot less stressful than it could have been. He managed to work through all our options and presented us with the best deal options available to us - something that isn’t a... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 85 Northbrook Street, RG14 1AE, Newbury, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

364 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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4,7

Todas las opiniones

(364)

41.418 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Super friendly and expert

Super friendly and expert
Great service from Will

28 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Adriana,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh has been amazing

Josh has been amazing, after being messed around and highly stressed by unhelpful Vodafone staff on the phone, in store Josh was helpful, knowledgeable and highly efficient. He sorted out an eSIM/physical sim drama in good time, whilst his laid back persona put us at ease. An asset to Vodafone and definitely an attitude that some of your other employees lack.
Thanks Josh, my son is very happy 😃

27 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Chrissy,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Andre did a great job

Andre did a great job, really helpful and knowledgeable. Great set

25 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Mark,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex was very helpful…

Alex was very helpful with my broadband enquiry. Very polite, super helpful and tried his hardest to make my purchase successful

24 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Claire,

Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We met with Alex from the Newbury…

We met with Alex from the Newbury store. He was absolutely fantastic.
David

21 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey David,

Thanks for the lovely review and fantastic support for Alex. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Angelo from Vodfone newbury has helped…

Angelo from Vodfone newbury has helped us so much. Struggling themselves with the take over of 3 but hes been able to help us make the decision to stay with Vodafone then moving else where. He is the only reason 6 contracts our staying.

17 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Andrew,

Thanks for the lovely review and fantastic support for Angelo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Bruno and Ollie helped me enormously…

Bruno and Ollie helped me enormously today! They both worked together to figure out the best way to help me with the challenge I had and it was wonderful to see colleagues supporting each other and working together for the good of the customer. Very grateful indeed for all their help today!

16 de junio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Newbury Northbrook

Hey Deborah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant service from Selena

15 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Sylvia,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Patrycia at vodaphone Newbury went…

Patrycia at vodaphone Newbury went above and beyond to help my husband . My husband has memory problems. She was kind and patient

15 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Jane,

Thanks for the lovely review and fantastic support for Patrycia.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful!

Very helpful!! Lovely young guy , Josh, very happy service

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I would like to say that mt experience…

I would like to say that mt experience with Patrycja was excellent and i think she deserves a pay rise

5 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Pete,

Thanks for the lovely review and fantastic support for Patrycja.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Patty was very useful thank you!

3 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Sara,

Thanks for the lovely review and fantastic support for Patty.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Expert advice

Expert advice
V efficient service
Will, the store manager is brilliant.

1 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Problem solved and better package sorted

Selena solved mobile data issues and then explained some broadband options which were cost effective so I've switched away from Sky and Google points. 5*

1 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Aubrey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Josh was very helpful and found a new…

Josh was very helpful and found a new deal for me. Very happt.

1 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Susan,

Thanks for the lovely review and fantastic support for Josh.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant and informative service from…

Brilliant and informative service from Will on upgrading my phone.

31 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Sarah,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service from Andrei

Great customer service from Andrei. So helpful without applying undue pressure to buy.

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Stephanie,

Thanks for the lovely review and fantastic support for Andrei.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex provided outstanding service…

Alex provided outstanding service throughout. He was friendly, attentive, and went above and beyond to make sure everything was taken care of. Nothing was too much trouble, and his professionalism made the whole experience stress-free. Highly recommend!

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Anne,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I received an exceptionally excellent…

I received an exceptionally excellent customer service from Mr Bruno. I have long planned to get a phone plan but my experience with him gave clarity to my worries. He spent quality time answering all my questions and doubts and ensured I get the best suited offers available. He is indeed a good man. His knowledge, expertise and experience is unmatched to what I have ever seen in customer service for the longest.

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey Sadiq,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I had an excellent experience at…

I had an excellent experience at Vodafone Newbury today. The team immediately recognised the issue with my phone and resolved it quickly and efficiently. They were knowledgeable, professional and took the time to review my account and helped me switch to a cheaper plan which suited me better. Huge thanks to Gemma and Bruno 🙂

30 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newbury Northbrook

Respuesta de Vodafone UK - Newbury Northbrook

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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