Vodafone UK - Newcastle Eldon Square Opiniones 

195
•
TrustScore: 4.5 sobre 5

4,7

10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB

•

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew was efficient, knowledgeable, friendly and patient. He explained everything clearly and did not treat us like idiots which we appreciated. We would recommend Andrew highly and were happy wit... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I visited Vodafone, Eldon Square, Newcastle with account and contract queries on my families 4 mobiles. We dealt with a young lady called Sam, she was patient, thorough and extremely helpful. S... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Reino Unido

4,7

Excelente

TrustScore: 4.5 sobre 5

195 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,7

Todas las opiniones

(195)

42.728 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Gemma was great

Gemma was great. Really friendly and helpful would definitely recommend a visit

14 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Emma,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Umar

Great service from Umar. Took time to help me with my phone and the good service made me switch from O2.

9 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Candy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Taz knew what he was talking about and…

Taz knew what he was talking about and was really helpful.

8 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Simple process

Simple process, good explanation of price breakdown, trade in and process for transferring over phones

8 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi! This is wonderful to hear! We're so glad you found the process straightforward and appreciated the clear explanation of pricing and trade-in options. Your feedback is truly valued.

If you need any help from us in the future, you can contact our team by calling 0333 304 0191 or speak to them via LiveChat here: http://vodafone.uk/2LCJiTm.

Or via Social Media on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl.

Vodafone

Valorada con 5 estrellas sobre 5

Gemma was super helpful and sorted out…

Gemma was super helpful and sorted out online order issues. Plus found me a better deal. Top work!

4 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Charlotte,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service from Gemma

Fantastic service from Gemma
Really helpful

2 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey John,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma was very helpful with sorting out…

Gemma was very helpful with sorting out my mum’s new phone and changing my sim deals so I saved money

1 de septiembre de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Joanne,

Thanks for the lovely review and fantastic support for Gemma.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone


Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Andrew was efficient

Andrew was efficient, knowledgeable, friendly and patient.
He explained everything clearly and did not treat us like idiots which we appreciated.
We would recommend Andrew highly and were happy with the service he provided.

15 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Genevene,

Thanks for the lovely review and fantastic support for Andrew.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma was mint

Gemma was mint, got me a great deal, and was good craic while we sorted it.
Cheers!

9 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Rob,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Staff very knowledgeable and helpful

Staff very knowledgeable and helpful. Excellent service. Thank you.

8 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Lesley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 1 estrellas sobre 5

Very happy with the customer service…

Very happy with the customer service team today she was very helpful and got me the best deals

8 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Kellie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful service

Very helpful service
Gemma is a great ambassador for the store

7 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Sheridan,

Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Gemma was fast and expert

Gemma was fast and expert. Easy friendly transaction

7 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Gerard,
Thanks for the lovely review and fantastic support for Gemma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I was once again been served with…

I was once again been served with Honour and dignity at the Newcastle upon Tyne Vodafone store were I meet Will and Nathan who were very dedicated with their job with smiling faces and entertainment during the hours I spend with them

4 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Alex the great

Alex was class, really helpful and sorted us right out with no issues

2 de agosto de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Jak,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Umar was brilliant and provided an…

Umar was brilliant and provided an excellent service; truly a great asset to Vodafone company. Thanks Umar!

15 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Marissa,
Thanks for the lovely review and fantastic support for Umar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from Will at the Eldon square branch

Had alot of complicated issues that needed resolved in a short time period, Will was extremely helpful and patient throughout the whole process and absolute 10/10 experience, a great ambassador for the company Will deserves alot of credit!

15 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hi Sudoname, thank you so much for your wonderful review and the amazing support you’ve shown for Will at the Eldon, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Talked through all my options clearly

Talked through all my options clearly, was friendly and the shop was welcoming

14 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Valorada con 5 estrellas sobre 5

The customer care was spot on.

The customer care was spot on.
Vert friendly and welcome

12 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Kumoi,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic Experience

Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also superb as had some systematic issues. Vodafone Newcastle could not recommend more!

11 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Newcastle Eldon Square

Respuesta de Vodafone UK - Newcastle Eldon Square

Hey Richard,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más