Andrew fantastic service from start to finish with myself and wife. Two new upgrades , honest , genuine colleague an asset to Vodafone. Personal thanks couldn’t done more to help. Taz Manager also sup... Ver más
La empresa ha respondido
Localización
Cambiar localización10 Douglas Way, Eldon Square, NE1 7XW Newcastle, GB
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Consulta las opiniones de los clientes
The Aussie retail adviser - Will - in the Newcastle Upon Tyne (Eldon Square) Branch was the entire reason why I stayed with Vodafone/Three. He supported me and my mum despite all of my hassle, and was... Ver más
La empresa ha respondido
I’d just like to commend the wonderful Gemma based in the Eldon square branch for her exceptional customer service today 11/6/26. She explained everything in a clear and concise manner and was extreme... Ver más
La empresa ha respondido
Will and Nathan at Newcastle Vodafone Eldon Square were fantastic and helping me through this process. They actually secured my business before I realised I did not have a card with me. So I completed... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Newcastle Eldon Square
Escrito por la empresa
Información de contacto
10 Douglas Way, Eldon Square, NE1 7XW, Newcastle, Reino Unido
4,7
Excelente
185 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
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Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Ali,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma was absolutely excellent
Gemma was absolutely excellent with helping she went above and beyond! Dan also helped to great people.
5 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Conor,
Thanks for the lovely review and fantastic support for Gemma and Dan
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great support and advice
Tax was friendly, listened to my needs and gave great advice, made the experience of sorting new phones realy easy
2 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Michael,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Alex at the Newcastle store is amazing
Alex at the Newcastle store is amazing, he’s very helpful and patient x
18 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey there,
Thanks for the lovely review and fantastic support for Alex.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wanted a new phone so went to Eldon…
Wanted a new phone so went to Eldon Square staff were very happy to help and thank you too taz very helpful he is definitely a 5 star for taz
7 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Shaun,
Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taz was really helpful and helped me…
Taz was really helpful and helped me solve the issues that I’ve been having with my sim card. Thank you, Taz!
7 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Puteri,
Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Steph was a great help
Steph was a great help, explaining everything clearly and at my pace! I felt that I was a valued customer
5 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great service received from Steph
Great service received from Steph. Very helpful, went the extra mile to assist and explained everything! Thanks a bunch 😁
5 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Lynda,
Thanks for the lovely review and fantastic support for Steph.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service - Fast and efficient
Great and efficient - knew what to do and overall good experience and service.
5 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Liv,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The service in the Jesmond area of…
The service in the Jesmond area of Newcastle upon Tyne is absolutely disgusting only 13mbps whilst paying £31 a month for the stupid contract ridiculous get it sorted now I'm a vulnerable adult and I need good service in case something happens to me
26 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey,
Thank you for taking the time to share your experience. We truly regret that your previous attempts to get help didn’t result in a resolution, and we appreciate you bringing this to our attention. Please be rest assured that we take these concerns seriously, and we’d like to look into this further for you. You can call our team on 191 from a Vodafone mobile or 03333040191 from a non-Vodafone mobile between 8am and 8pm, or use webchat through this link: vodafone.uk/2LCJiTm. Alternately you can contact our social media team via Facebook at vodafone.uk/3lCYUxW or via Instagram at https://ig.me/m/vodafone.
Thanks,
Vodafone Social Media Team
Excellent customer service in store in…
Excellent customer service in store in Newcastle Eldon Sq to resolve a connectivity issue to my Apple Watch. Dan and Bernie were superb; they fixed the issue and explained what they were doing-thank you. Proven again that it is much easier to talk face to face.
17 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey there,
Thanks for the lovely review and fantastic support for Dan and Bernie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Ganta,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great assistance throughout visit…
Great assistance throughout visit regarding my account and done a cheaper deals
8 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Surendranath,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Taz is brilhant
8 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Samira,
Thanks for the lovely review and fantastic support for Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Nelson,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Taz.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Gemma was extremely helpful
Gemma was extremely helpful. Excellent customer service.
3 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Rachel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Lyndsay,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service by Gemma
Excellent experience at Vodafone and assisted by Gemma who is always amazing.
18 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hey Mark,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dimala was exceptionally polite and…
Dimala was exceptionally polite and helpful.
3 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Newcastle Eldon Square
Hi Stuart,
Thank you so much for your wonderful review and the amazing support you’ve shown for Dimala—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
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