Vodafone UK - Newport IOW Opiniones 

197
TrustScore: 5 sobre 5

4,9

53 High Street, PO30 1SB Newport IOW, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Today I visited the Newport branch due to having several queries with my 2 phones. I saw Lottie who was so helpful, polite and professional. I cannotbtgank her enough for sorting my queries and I am v... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dan was amazing! He was exceptionally knowledgable and helpful and he really knew his stuff! He made the process of buying and starting up a new phone really simple and explained everything to us ver... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Popped into the Vodafone store in Newport and was helped by Deniz. Honestly, she was brilliant! Super friendly, really patient, and explained everything in a way that actually made sense. Nothing felt... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Dan and Lottie were amazing! They were both super friendly, approachable, and really knew their stuff. Dan explained everything clearly and made sure I had the best deal, while Lottie was so helpful a... Ver más

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Información sobre la empresa


Información de contacto

  • 53 High Street, PO30 1SB, Newport IOW, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

197 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(197)

41.418 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The Newport Vodafone Team are 1st Class!

Rob and his team in the Newport IOW store are 1st class. Their customer service is always on point, their knowledge base is hugely impressive and....they never fail to have time and a smile for all of their customers. We are very lucky to have such an awesome bunch to deal with face to face. Thank you!

29 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Lo,

Thanks for taking the time to review and share your feedback with us! We appreciate it. We're really pleased to hear the experience you had in our store, and how Robt and his team have been able to help you.

If you ever require help, feel free to pop us over a message on a Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Was seen by Charlie who helped me set…

Was seen by Charlie who helped me set up my phone. I'm not very good with tech so he was a real help. Shame he's a United fan!

29 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Scott,

Thanks for reviewing, and sharing your recent experience with us. We're pleased to hear Charlie has been able to help!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rob was really helpful

Rob was really helpful, explained the options for internet access without a landline and sorted me out!

28 de agosto de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hey Matt,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Deniz was great

13 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service, friendly and on-to-it!

Deniz was simply brilliant!! Definitely should increase her hourly rate :)

6 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Chris,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Law, fantastic service so helpful, great customer service.

Law fantastic service so helpful, great customer service.

4 de julio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hey Kate,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Deniz has been extremely helpful and…

Deniz has been extremely helpful and professional

15 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Jo,

It's great to hear Deniz has provided this service to you. Thanks for your support.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Lou was so lovely and very helpful!

8 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Lauren. Thank you for your review for Lou. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lou who served me was wonderful and…

Lou who served me was wonderful and very helpful

8 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Sara. Thank you for your review for Lou. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on social media:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lou was so lovely and very helpful!

8 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Lauren,

Thanks for your feedback for how helpful Lou was. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great

Great , a very good and patient worker ! Thank you!

8 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Stefania,

Thanks for your review for our colleague in the Newport store.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Outstanding customer service as always…

Outstanding customer service as always thank you both Rob and Laura so much for your patience and help

2 de junio de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Jane. Thank you for your review for both Rob and Laura. It's always lovely to read such great feedback. If you ever need anything, please come and chat to us over on:

Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rob was amazing

Rob was amazing ! Totally customer centred. Highly recommended.

30 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hey Josephine,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. All staff exceptionally helpful. Thank you

26 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hey Maggie,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Service Review

Brilliant service from Deniz Newman, friendly and informative...

24 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Lindokuhle,

Thanks for sharing your feedback for Deniz. It's lovely to read your kind words.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Lovely Deniz very very helpful set up…

Lovely Deniz very very helpful set up my phone for me and nothing was any trouble

23 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Trevor,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Denis was extremely helpful

18 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Dave,

It's great to hear Denis was helpful in our Newport store.

We're here to help if you need anything else. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Deniz set up my phone very helpful

18 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Michael,

Thanks for your review for Deniz. I'm glad tp hear your phone is all set up as it should be.

If you ever need any help, there’s a useful Help and Support section on our website here: https://support.vodafone.co.uk/

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Helpful Deniz was very helpful

10 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hey there,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Deniz was wonderful!

4 de mayo de 2023
Opinión espontánea
Logotipo de Vodafone UK - Newport IOW

Respuesta de Vodafone UK - Newport IOW

Hi Brian,

Thanks for sharing how wonderful Deniz has been. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

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