I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Ver más
La empresa ha respondido
Localización
Cambiar localización36-37 Witton Street, CW9 5DE Northwich, GB
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Consulta las opiniones de los clientes
Chelsea, from the Northwich branch was excellent in setting me up with my New Phone . As my old phone suddenly deserted me & I had an emergency to deal with the Family unable to contact anyone. Very p... Ver más
La empresa ha respondido
Kerry was knowledgeable and understanding of our needs. When explained, she made the experience easy and her fun banter made a great shopping experience. My parents were also very praising of her impe... Ver más
La empresa ha respondido
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Northwich
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
36-37 Witton Street, CW9 5DE, Northwich, Reino Unido
4,9
Excelente
247 opiniones
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Great service
Kerry was knowledgeable and understanding of our needs. When explained, she made the experience easy and her fun banter made a great shopping experience. My parents were also very praising of her impeccable customer service.
27 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey there,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I don’t normally leave reviews
I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuinely wanted to help. She kept me updated, explained everything clearly without any jargon, and made the whole process far easier than I expected.
It’s rare to come across customer service like this these days, so I thought it was only right to leave a review. Chelsea is a real credit to Vodafone. Thanks again for all your help!
25 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Liam,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really helpful and clear service.
Really helpful and clear service.
Kelly at the Northwich brand has been very helpful and upgraded my broadband and 2 mobile contracts. Very quick, very helpful and great service. Thanks Kelly
25 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Rick,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea sales assistant was vet…
Chelsea sales assistant was vet knowledgeable and explained to us in detail the various options.
A credit to the Northwich vodaphone shop.
20 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Stuart,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic customer service by Kerry. Came away with a fantastic deal. Thank you. ☺️
Fantastic customer service by Kerry.
13 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Emma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea
Chelsea, from the Northwich branch was excellent in setting me up with my New Phone . As my old phone suddenly deserted me & I had an emergency to deal with the Family unable to contact anyone. Very patient & understanding with my situation. Regard her very highly
11 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Chelsea at the northwich branch went above and beyond to help up. She renewed our internet package and got us a better deal. Extremely happy with the service Chelsea and Chris provided us
4 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kerry Northwich - 5 stars
Kerry from the Northwich branch is very professional, explains how she is going to sort out your problem and then does it, whilst we were there she had another customer waiting for her and she also politely told him how long she was going to be and apologised for keeping him waiting. She is very friendly and an excellent communicator- great asset to Vodafone!
1 de julio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Angie,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Customer service
It was Chelsea that served us. She was really helpful and friendly. She sorted out my contract quickly and effectively. Would definitely recommend her, her customer service was perfect.
Well done Chelsea keep it up.
22 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience at this store
Great experience at this store. After being unable to sort a new phone and contract online and over the phone I decided to go in store. Will sorted me out with a great offer and all sorted in 20 mins! Brilliant customer service!
20 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Chris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I’ve been served by Will twice now…
I’ve been served by Will in Northwich twice now while visiting with my mum, and both experiences have been excellent. He’s a genuinely lovely person, professional and knowledgeable. A real credit to Vodafone and such a great asset to the team. Thank you for making the experience so easy and positive!
12 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Maisie,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service - chelsea was very thorough and got us both a great deal
8 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Sheila,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Kerry at Vodafone Northwich the BEST!
Kerry at Vodafone in Northwich is an asset to that branch. So thorough and explains things clearly. Always so happy and very knowledgable about any Vodafone products. Kerry has assisted me several times now and it’s always a real pleasure. Very dedicated and committed to her job at Vodafone.
6 de junio de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Catherine,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
The Advisor (Chelsea) who helped me in…
The Advisor (Chelsea) who helped me in store was fantastic. She listened to my frustrations and really tried her best to make sure I got the best deal to meet my needs and that i left the store happy. If it wasnt for her I would have been changing provider.
23 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Lindsey,
Thanks for the lovely review and fantastic support for Chelesea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea was very welcoming and very…
Chelsea was very welcoming and very knowledgable and made the purchase seamless
28 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Vodafone experience.
Will was extremely knowledgeable, had a positive and constructive answer to all my questions,,, friendly and pleasant to deal with.
Excellent service.
Thanks,
Adrian.
15 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience with Chelsea today…
Amazing experience with Chelsea today lovely chat and had a good laugh she helped us well today and she has great work skills and customer skills would highly recommend her to anyone that needs help at Vodafone northwich
28 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kerry and the team always look after me…
Kerry and the team always look after me when I visit the store with 1 million questions!! I have been a Vodafone customer for years and always found the Northwich store welcoming and friendly :)
22 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
will was amazing and very informative…
will was amazing and very informative about my new apple watch. such a valuable asset to the northwich team! thank u will
5 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Liv,
Thanks for the lovely review and fantastic support for Will .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very impressed
I have recently moved over from years with o2, to Vodafone. The lady who dealt with me, Chelsea, was very professional. She took her time to get the right deal for me!
While I was there, I also changed over my broadband as they were half the price!
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Tanya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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