I don’t normally leave reviews, but Chelsea at Vodafone was brilliant from start to finish. I was having a bit of a nightmare trying to sort everything out, and she was patient, friendly and genuine... Ver más
La empresa ha respondido
Localización
Cambiar localización36-37 Witton Street, CW9 5DE Northwich, GB
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Consulta las opiniones de los clientes
Kerry was fantastic, looked at all my lines and saved me lots of money while getting the new phone I wanted. Experience was soured however by Vodafone’s painfully slow and archaic internal systems, wh... Ver más
La empresa ha respondido
This is the second time (at least) that I’ve been assisted by Kerry in the Northwich shop. Outstanding professional with a positive, smiley demeanour. An excellent ambassador for Vodafone.
La empresa ha respondido
Popped into Vodafone on the off chance my phone was due an upgrade....Had a very friendly greeting from the whole team as it was quiet, but particularly Chelsea who remembered me from a previous visi... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Northwich
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
36-37 Witton Street, CW9 5DE, Northwich, Reino Unido
4,9
Excelente
254 opiniones
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The Advisor (Chelsea) who helped me in…
The Advisor (Chelsea) who helped me in store was fantastic. She listened to my frustrations and really tried her best to make sure I got the best deal to meet my needs and that i left the store happy. If it wasnt for her I would have been changing provider.
23 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Lindsey,
Thanks for the lovely review and fantastic support for Chelesea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea was very welcoming and very…
Chelsea was very welcoming and very knowledgable and made the purchase seamless
28 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent Vodafone experience.
Will was extremely knowledgeable, had a positive and constructive answer to all my questions,,, friendly and pleasant to deal with.
Excellent service.
Thanks,
Adrian.
15 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
Thanks for the lovely review and fantastic support for Will.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Amazing experience with Chelsea today…
Amazing experience with Chelsea today lovely chat and had a good laugh she helped us well today and she has great work skills and customer skills would highly recommend her to anyone that needs help at Vodafone northwich
28 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Callum,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kerry and the team always look after me…
Kerry and the team always look after me when I visit the store with 1 million questions!! I have been a Vodafone customer for years and always found the Northwich store welcoming and friendly :)
22 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
will was amazing and very informative…
will was amazing and very informative about my new apple watch. such a valuable asset to the northwich team! thank u will
5 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Liv,
Thanks for the lovely review and fantastic support for Will .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Very impressed
I have recently moved over from years with o2, to Vodafone. The lady who dealt with me, Chelsea, was very professional. She took her time to get the right deal for me!
While I was there, I also changed over my broadband as they were half the price!
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Tanya,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I went into the northwich store…
I went into the northwich store yesterday and was served by a fantastic gentleman called Will. He helped by explain things in a simple manner so i understood everthing. He is a credit to your business!
28 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Pauline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Two v helpfull ladies Liv and Kerry
Two v helpfull ladies Liv and Kerry - helped me swap over sim due to broken screen on my steam powered Doro
I always use this Northwich store - never changes - thank you
7 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Wayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Olivia at the Northwich store was very…
Olivia at the Northwich store was very helpful, friendly and patient sorting out my sons phone and watch
28 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Stuart,
Thanks for the lovely review and fantastic support for Olivia.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Will and Chris in…
Great experience with Will and Chris in store. Fantastic deal and customer service through out. Highly recommended
3 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Brad,
Thanks for the lovely review and fantastic support for Will and Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea was extremely helpful and…
Chelsea was extremely helpful and polite. Explained everything perfectly.
31 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kerry was amazing!
Kerry was amazing!
I have to say I wasn't the easiest customer!
But Kerry managed to find the best deals for me (phone,air time,broadband )
I can't thank her enough, as she was very patient and a real professional!
Northwich office is truly lucky to have her as a team member!
Thank you ,one very happy customer 😊
27 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey there,
Thanks for the lovely review and fantastic support for Kerry.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Will helped me with my new wifi router
Will helped me with my new wifi router, he was amazing, so easy to talk to and really helped me. He was very quick and efficient and made the whole process seem so easy. Brilliant worker!
19 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great Experience
I came in to buy a new affordable phone and the experience was easy and quick. Chelsea was very knowledgeable and helpful. Chris also helped me with an issue on my old phone. The hold process took no time at all and I was happy with the deal.
23 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Mr Hackney,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris the Store Manager was exemplary
Chris the Store Manager was exemplary. He dealt with the transfer of our business account with sheer professionalism. He was ably assisted by Will and Chelsea. I’d thoroughly recommend this store for your mobile phone requirements. Thank you!
12 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey James,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chelsea was excellent in sorting my…
Chelsea was excellent in sorting my broadband contract out she explained everything that would be happening. Well done Chelsea.
6 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Pat,
Thanks for the lovely review and fantastic support for Chelsea.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience today
Chelsea was really informative and helpful with my upgrade. She also sorted out our family plan and got us a great deal with our Internet too! She was really patient with our questions and I felt that we were really listened to.
2 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Chelsea was very helpful not only…
Chelsea was very helpful not only sorting out a new phone and cheaper contract, but I also had problems getting onto the my Vodafone app, which she and her colleague patiently sorted out.
18 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into the shop as we had a problem…
Came into the shop as we had a problem with transfers from three to vodaphone. Chris and the team spent 2 hours resolving our issue and putting the right numbers back onto the right phones. Excellent Service from start to finish. As we were there so long we also watched the whole team helping customers and all I can say is Go Team Vodaphone Northwich!!
14 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Northwich
Hey Rachel,
Thanks for the lovely review and fantastic support for Chris and the team.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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