Vodafone UK - Orpington Opiniones 

287
TrustScore: 5 sobre 5

5,0

224-226 High Street, BR6 0LS Orpington, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confi... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward. His knowledge, proficiency and dedication to helping customers is outstanding. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I wo... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Orpington

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 224-226 High Street, BR6 0LS, Orpington, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

287 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.

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Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

5,0

Todas las opiniones

(287)

42.801 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

A Top Guy! Being not very confident in buying a…

Being not very confident in buying a new phone, I was so lucky to have such excellent help and advice from Edward.
His knowledge, proficiency and dedication to helping customers is outstanding. I cannot imagine that Vodaphone could have an employee with more expertise or diligence and with such a kind and engaging manner.
Thank you Edward!

16 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

"Hey Fiona,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Valorada con 5 estrellas sobre 5

Great customer service

I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the best deals. Edward is truly a credit to the shop and the company. Customer service of this level makes me feel happy that I’ve chosen Vodafone.

16 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Fay,

Thanks for the lovely review and fantastic support for Edward. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward

Edward is very helpful. Got me out of a scrape. Can't say thank you enough, I am over the moon. His technical knowledge was astrounding

14 de julio de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Orpington

Hey Martin,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward was extremely helpful

Edward was extremely helpful, told me what he was doing as he did it, could give me good estimations of how long it would take. I came away feeling like I got a good deal and came away with more confidence.

26 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward

Came into the Orpington store and saw Edward. He was very kind and went through the best plan for me.

8 de julio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Ann,

Thanks for the lovely review and fantastic support for Mark. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward

Edward was great! Helped me out regarding an issue with an old number showing up on my iPhone. Moments later it was gone and the issue was resolved! Thank you so much

2 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Angie,

Thanks for the lovely review and fantastic support for Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I recently visited Vodafone to upgrade…

I recently visited Vodafone to upgrade my phone contract and had an excellent experience thanks to Jayden and Edward. From start to finish, both were friendly, professional, and incredibly helpful in making the whole process smooth and stress-free. Jayden took the time to explain all my upgrade options clearly and helped me find the best deal for my needs.

When I later returned to hand in my Samsung trade-in device, Edward went above and beyond by carefully reviewing my deal and pointing out additional promotional offers available through Samsung that I hadn’t been aware of. His attention to detail and genuine willingness to help really stood out and saved me even more money.

Both Jayden and Edward delivered amazing customer service and are a real credit to Vodafone. Highly recommend — a truly 5-star experience!

4 de mayo de 2026
Opinión espontánea
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Respuesta de Vodafone UK - Orpington

Hey Sinan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jess was extremely helpful and patient…

Jess was extremely helpful and patient with us. Great service definitely recommend

6 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edwar

Edward was very helpful, friendly and patient

5 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey There,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward was excellent

Edward was excellent. Very helpful and explained everything that needed to be done. As I was unable to do it myself being a senior citizen. Thank you very much

28 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey there,

Thanks for the lovely review and fantastic support for Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Visited Vodafone today and was looked…

Visited Vodafone today and was looked after by Ethan Hunt (great name). Very polite young man, patient and helpful, and explained things in a way I could understand. Made everything straightforward for me. Much appreciated.

25 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly and helpful Edward!

Had a great experience recently with Edward, helping me to upgrade my phone with ease and saving money! He was friendly and helpful, explaining all of my options but understanding what I was looking for in a new contract and not just pushing extra items on me. Would definitely recommend visiting store when it comes to upgrading or wanting a new contract as it was so much simpler than online or over the phone! Thanks Edward!

23 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Amber,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Henry was so welcoming very…

Henry was so welcoming very professional and helpful great service .
Thank you Lilly and Jack !!!

15 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jayden was extremely helpful in helping…

Jayden was extremely helpful in helping me lower my bill.

12 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jayden was very helpful such a lobely…

Jayden was very helpful such a lobely young man.

10 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington


Hey Isabel,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward

Came in to buy a phone charger. Edward sat us down and upgraded my sim card, got me a good deal. Thanks!

7 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Maria,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward - excellent Customer Service

Edward was attentive, helpful and pro-active in finding the solution to a rather complex issue. He clearly understands the true term of 'customer service' and took time to explain my options, help me find ways of reducing my monthly charges and all with a smile. I can't recommend him and Orpington Vodafone highly enough.

2 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Mel,

Thanks for the lovely review and fantastic support for Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We visited Vodafone for a broadband…

We visited Vodafone for a broadband upgrade. Jess was so helpful in ensuring we had the best deal possible. She was patient and explained the breakdown of services and kindly wrote it all down so I would remember later. As an older person I really appreciated Jess’s calm friendly manner, she was a total professional and I left with a broadband deal at less than half the cost of my previous provider

4 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Debbie

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jayden was Very professional and patient

4 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Julie,

Thanks for the lovely review and fantastic support for Jayden.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very good service from jayden

4 de abril de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Jentina,

Thanks for the lovely review and fantastic support for Jayden.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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