Vodafone UK - Orpington Opiniones 

299
TrustScore: 5 sobre 5

5,0

224-226 High Street, BR6 0LS Orpington, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had a really great experience in the shop today with Edward, who was extremely helpful, professional and gracious. He helped me and my mother with great care a friendliness, helping us both find the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Orpington

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • 224-226 High Street, BR6 0LS, Orpington, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

299 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

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5,0

Todas las opiniones

(299)

40.120 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Jayden was polite

Jayden was polite, respectful and very profess. I wish him well.

23 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward

Edward was patient and helpful. A good communicator.

20 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Jane,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Henry, Jess and Jayden. Vodafone stars!

To Henry and his team thank you! Vodafone Orpington staff are absolutely delightful. Credit to Henry, it is clear he is a very supportive manager to both Jess and Jayden.
Both Jayden and Jess were exceptionally helpful, super personable and very knowledgeable. They
directed me to the best deal to suit my needs and explained in detail everything I needed to know.
It was the most positive and enjoyable experience I've had when buying a new phone.
All should be commended by Vodafone for their outstanding customer service!

16 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Karen,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Once again I was served by Jayden

Once again I was served by Jayden. This is my 3rd time with him, and he's always well-mannered and patient. I had issues with my Vodafone app, and he was able to resolve it right away. Will always recommend.

16 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey David,

Thanks for the lovely review and fantastic support for Jayden.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Just great ...

Just great .... very pleased with all the help l got .... a great big thank you .....

16 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Janet,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Professionalism ,knowledge and…

Professionalism ,knowledge and friendliness of Jess

15 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hi David,

Thank you so much for your wonderful review and the amazing support you’ve shown for Jess—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward was fantastic and helped me with…

Edward was fantastic and helped me with an extra line for my business.

He was helpful and friendly and I was very happy with the service.

7 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Murray,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward

Edward helped us out with our issue and gave great service

6 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey LESLEY,

Thanks for the lovely review and fantastic support for Edward.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Manager Henry was extremely helpful…

Manager Henry was extremely helpful with regard to hearing aid accessibility and which phone would be suitable. Jess was very helpful with regard to purchasing a new phone.

5 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Gillian,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Henry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ethan was so helpful sorting me out a…

Ethan was so helpful sorting me out a new phone and transferring all my data and setting it up for me. Very happy with my experience and he was very informative

4 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Cara,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ethan so helpful

Thank you to Orpington branch especially Ethan who’s been phenomenal helping me and his patience for addressing my concerns. He’s a star.

2 de enero de 2026
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Angelo,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ethan and Jess were absolutely…

Ethan and Jess were absolutely brilliant helping move my number over. We’re so efficient and made the process so easy. Very polite and professional

20 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Leslie,

Thanks for the lovely review and fantastic support for Ethan and Jess.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward

Edward was very patient and explained things really well. Taken time to go through everything step by step. A credit to Vodafone. He is very professional and caring.

20 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Christine,
 
Thanks for the lovely review and fantastic support for Edward.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jay den was very helpful and

Jay den was very helpful and
gave me a good insight on prices for my broadband.

15 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Kevin,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ethan so helpful getting all my photos…

Ethan so helpful getting all my photos back after they were lost. Top professional and great technical knowledge, welcoming and very easy to talk to

13 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Barrie,

Thanks for the lovely review and fantastic support for Ethan.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ian... absolutely, totally impressed

Ian - who I believe is the Orpington store manager - gave me the most engaging, considerate, patient and professional service I've possibly ever experienced! He did the data transfer onto a phone his colleague had arranged for me a few days earlier, which due to the age and condition of my old device took a while. He also resolved some queries I’d had. His easy manner, knowledge, clear communication and evident commitment to customer satisfaction were pure joy to behold. I'm in the 'winter' of my working life, but after glimpsing some of Ian's interaction with colleagues and other customers, if I had my time again this is a guy I would love to have worked with - or for!! What an asset to your company.

11 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Malcolm,

Thanks for the lovely review and fantastic support for Ian. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Refer Henry of Vodafone,Orpington

Refer Vodafone,Orpington, Kent.

I am a longtime Vodafone customer.
A key part of the Vodafone service is that you can visit any shop and get immediate face to face help.

Henry at Orpington exemplifies this service. He is always courteous,
patient and understanding,
and ensures the any issues are solved.

This is in stark contrast to many big brands who just shunt you off to an Online Chatbot where you go round in circles.

Tim Boulton

10 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Timothy,

Thanks for the lovely review and fantastic support for Henry.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ethan was absolutely amazing helping me…

Ethan was absolutely amazing helping me with my phone, thank you so much

6 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Sue,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service from Henry

Fantastic service from Henry, nothing was too much trouble. Exemplary service from start to finish.

2 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Edward

Edward was great and helped us save money even with a new device. Very patient and friendly. Much appreciated

2 de diciembre de 2025
Opinión espontánea
Logotipo de Vodafone UK - Orpington

Respuesta de Vodafone UK - Orpington

Hey Silvie,

Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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