The welcoming by Henry, was very warm and professional. We then got served by Jayden, who was extremely pleasant and thorough. He instantly put us at ease when discussing the options on the service pl... Ver más
La empresa ha respondido
Localización
Cambiar localización224-226 High Street, BR6 0LS Orpington, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Great experience - Jess was really friendly and helpful and ensured I had a great deal for my new phone and contract. Thanks Jess - you made the process really smooth and seamless!
We had a complicated case with multiple numbers and plans… but Edward was absolutely amazing! He made it so simple and was very helpful and enterprising to ensure we have good value, great customer se... Ver más
La empresa ha respondido
Excellent service from Jayden. Calm, knowledgeable, and patient, he took the time to explain the relevant details in simple terms, and provided the best option for me. Extremely pleased with him and... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Orpington
Escrito por la empresa
Información de contacto
224-226 High Street, BR6 0LS, Orpington, Reino Unido
5,0
Excelente
300 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Edward
Ed was very very helpful, sympathetic and knowledgeable. He did more than I could have asked for in setting up my new phone. Thoroughly recommend this gentleman.
31 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful and not pushy at all, providing the necessary information enabling us to make a decision without feeling pressured. I would regard him as an asset to your business. A super professional employee.
28 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Adam,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Thank you Edward!
Edward made our phone upgrades simple, clear and very easy. He was extremely friendly and informative and we are grateful he hosted our appointment today. Thanks Edward!
28 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Gemma,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ethan was very welcoming and a great…
Ethan was very welcoming and a great help, explained everything regarding the plan before making the updgrade - had a patient of a saint when it came to my 3 year old son also 😊
Thanks again!
23 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We appreciate you taking the time to leave us this great feedback! We're so happy to hear about your excellent experience.
Thanks,
Vodafone Social Media Team
Edward
Edward was amazing! Told me of all the offers available, very patient with me and I came away on a contract and very happy! Thank you!!
23 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Demi-leigh
Demi-leigh has been extremely helpful to support me in organising a new device. She is knowledgeable and patient and clear in her explanations. I have no hesitation in recommending her. Her colleague Ed was a good support to completing the tasks. A good team!
19 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Ann,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My visit to Orpington Vodafone branch
Went into the Orpington branch of Vodafone today and was attended to by Edward. He was extremely helpful, polite and courteous.....also saved me some money....always useful!
Very happy with the service today.
18 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hi,
We're happy to hear that you had a positive experience in store! We always appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Edward
Edward was very helpful and knows exactly what to do. I was confused and he answered my questions
18 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hi Karen,
Thanks for your feedback! It's great to hear that your query was resolved and you got the help needed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Edward
Edward was great and very helpful sorting me out a new phone. Very friendly and explained everything.
18 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Demi was such an amazing 👏🏿 she was…
Demi was such an amazing 👏🏿 she was helpful and very patient I would highly recommend her
Will visit again
Kindly Atlanta
17 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Ethan very nice young man and very…
Ethan very nice young man and very helpful saving me money on my contract
16 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We're happy to hear that you had such a positive experience! It's great to know that our team member was helpful and saved you money on your contract.
Thanks,
Vodafone Social Media Team
Orpington store
Edward was so helpful in sorting out our problem logging into the Vodafone app. He went through everything very clearly with us and sorted everything out with us. Nothing was too much trouble.
A relief that there is help in store. We thoroughly recommend Vodafone and their support in their stores.
16 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Thank you for the positive feedback and recommendation, we really appreciate it!
Vodafone Social Media Team
Demi has been fantastic
Demi has been fantastic, very patient and helpful with setting menup with a new device. Would recommend to see her if you need help
16 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We appreciate your positive feedback! We're happy to hear that you had a great experience and found our team member to be patient and helpful with your new device setup.
Vodafone Social Media Team
Ethan was so helpful finding me a new…
Ethan was so helpful finding me a new phone that suited my needs, was so much easier to talk to a real person and all the staff in Vodafone Orpington are so knowledgeable and inquisitive to find you the best package personalised to the customer.
15 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
We appreciate you taking the time to share your experience. This is great to hear!
Thanks, Vodafone Social Media Team
Edward
Came in with some bill queries. Edward cleared everything up and let me know how long was left on what I have out and how much I am paying. Thank you
12 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Kellie,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Demi has been fantastic
Demi has been fantastic, very helpful will always return to be seen by Demi, Orpington is a very welcoming and friendly store
8 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Alan,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Very happy with the service in store today, Edward was extremely helpful and got me the deal I wanted! If only all customer services could be this easy!
4 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Oliver,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Assisted by Demi today
Assisted by Demi today. As before she was helpful and thorough. Will always recommend Vodafone and their staff.
Bill Seymour
4 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Bill,
Thanks for the lovely review and fantastic support for Demi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Switching Provider
I visited Vodafone today, as I wanted to start a new SIM only deal and move my existing phone number to Vodafone. I was served by Edward, who was very welcoming, helpful and had excellent customer service skills. He talked me through the whole process and was very clear and understanding. He made it very quick and easy :).
3 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Logan,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Edward
Perfect service from Edward. Came in to get a new SIM card and was also told about better deals to help save me some money. All done before my parking runs out and I will be back shortly to take on the new deals! 10/10 service, nothing to fault.
2 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Orpington
Hey Michael,
Thanks for the lovely review and fantastic support for Edward.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.