Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver más
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3 Cornmarket Street, OX1 3EX OXFORD, GB
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Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver más
La empresa ha respondido
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Ver más
La empresa ha respondido
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... Ver más
La empresa ha respondido
I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... Ver más
La empresa ha respondido
Escrito por la empresa
3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido
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Tina was excellent!!! I came in for a contract and she saved me hundreds of pounds on a phone. Thank you for your help I really appreciate it :)

Respuesta de Vodafone UK - Oxford
Paul was very helpful and efficient

Respuesta de Vodafone UK - Oxford
Catalin in Vodafone Oxford sorted out a really tricky issue with my Samsung phone yesterday. It was a problem that neither he nor the assistant manager had come across before but he was determined to get it sorted. For sheer persistence, communication skills and technical knowledge, this guy deserves some recognition from Head Office. I honestly thought that the only hope was a Factory Reset but Catalin saved a very stressed customer. Many thanks 👍

Respuesta de Vodafone UK - Oxford
Tina is a real professional. She knows exactly what she's talking about. She knows everything down to the last detail and is very helpful. She finished very fast transactions in the blink of an eye. She found a practical solution to my problem with E&E. I trust her very much. Thank you Tina. You are the best

Respuesta de Vodafone UK - Oxford
Tolis was excellent. He explained everything, was very pleasant and had a lot of patience. I hope I get him every time I go into Vodafone in Oxford.

Respuesta de Vodafone UK - Oxford
The experience was excellent throughout the customer journey, ☺️. Shout out to Paul, who remembered that age is a protected characteristics and sorted everything with humour and skill! Thx.

Respuesta de Vodafone UK - Oxford
Yesterday, Catalin @ the Oxford Vodafone Store, handled my problem/ requests professionally; with friendly courtesy, good nature & an outstanding outcome for me! INCREDIBLE CUSTOMER SERVICE meeted out with human kindness...which can be a rare thing to be on the end of in corporate buisness!
I should explain that I don't know Catalin or have any vested interests in leaving this review- just gratitude for the quality of this guys assistance and a very satisfying outcome.
Catalin employed a healthy relaxed demeanor; demonstrating great tech skills to work around several difficult/challenging issues. He made the credit check & purchase options easy, clear and understandable so that I was well aware of commitments in contracts.
I loved the fact that Catalin proved the immense asset He actually is to Vodafone ( & the promotion- nurturing/ & professional recognition he definitely deserves as staff like this are a company's considerable asset) by his timely clarifications & explanations in real non technical language -of terms & conditions and device expansions etc...
It was a stressful situation I was facing yet through Character, great customer observations and the willingness to go the extra mile made it a great day instead of serious real life implications.
If Catalin is what Vodafone model themselves on I will continue to stay with them for many years to come.
Thank You Catalin for a lasting contribution to my choices & reason to stay with Vodafone.
What a stellar individual and highly valuable employee Catalin is to Vodafone... failure to invest in this guy will speak volumes about what this company stands for & whether it's long term plans are heading in the right kind of direction.
My thanks to Catalin and my praise to Vodafone if they go the extra mile for someone who at the cutting edge does that for them!
signed Mr. CASSIDY

Respuesta de Vodafone UK - Oxford
Tina at the Corn Market branch in Oxford offered an excellent service beyond my expectations.

Respuesta de Vodafone UK - Oxford
I wanted an adjustment to my plan and went to the Oxford city shop.
Tilos attended to me. He was brilliant. He went out of his way to sort my issue and did it in a friendly and professional way. Thank you Tilos.

Respuesta de Vodafone UK - Oxford
I am going on holiday tomorrow but I still need to run my business while I’m away on a tour for 3weeks. I am with Vodafone via an agent company who failed to help after being on the phone to them for about 5 hours across the day yesterday. I was desperate and upset when I walked into the Oxford Vodafone shop today and Jomir could see I was upset about my phone. “Don’t worry” he said, and fixed my problem in a few minutes! He was very calm, professional, friendly and jolly. An absolute genius as far as I’m concerned! Jomir said Tina assisted him too. Tina was friendly and professional too. They were both brilliant. Thank you so much Jomir especially and Tina. Wonderful service. I am so very grateful. Thank you so very much.

Respuesta de Vodafone UK - Oxford
Alex showed patience and addressed each problem or needed information step by step so I could take it in and understand. A quality rare in the tech world !

Respuesta de Vodafone UK - Oxford
I am extremely pleased by the service provided by Alex. I visited your store three times and used you call centre other three times in last two weeks with no success for my query.
Alex was extremely kind, positive, helpful and efficient.
Thank you, Alex!

Respuesta de Vodafone UK - Oxford
Friendly, helpful and knowledgeable staff. The whole process of getting new a phone was quick and simple, And everything was explained clearly and in plain English.
Great help from Alex and Nathan .. selling a new phone and transferring all data from old to new without problems

Respuesta de Vodafone UK - Oxford
I'd like to thank Jomir, Tonis, Sufyaan and the team very much for their help in getting me transferred from O2. The process was really time-consuming, but they were very patient and knowledgeable. In a world where companies seem to want to spend as little time as possible helping customers, Vodafone Oxford stands out a mile.

Respuesta de Vodafone UK - Oxford
I popped in the Vodafone store because I had a problem with my phone. I couldn't use It anymore because I had my PUK Number in Italy. Tolis was very good at finding a Quick solution to my problem. Efficient, Kind and very Polite man. Thanks to Vodafone staff

Respuesta de Vodafone UK - Oxford
I visited the Vodafone store in Oxford the staff member called Alex was really helpful and understanding, I had to go into store to upgrade my phone and he also done all the data transfer as well.

Respuesta de Vodafone UK - Oxford
Incredibly helpful, clear and concise with new instructions, patient and friendly.

Respuesta de Vodafone UK - Oxford
Helpful and knowledgeable advice provided by Tina at Vodafone Oxford. Helped me to sort out my broadband. Once again, thank you.

Respuesta de Vodafone UK - Oxford
Gisa was very exceptional in the discharge of her duties. She was really helpful to me. Her and her colleagues are awesome @vodaphone town Center Oxford.

Respuesta de Vodafone UK - Oxford
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