Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver más
La empresa ha respondido
Localización
Cambiar localización3 Cornmarket Street, OX1 3EX OXFORD, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... Ver más
La empresa ha respondido
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Ver más
La empresa ha respondido
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Oxford
Escrito por la empresa
Información de contacto
3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido
4,9
Excelente
231 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
So positive
So positive, professional and helpful. Thanks so much for all your help. Special mention to Maryam and her senior colleague. Wouldn’t hesitate to recommend the in-store team here
13 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
I visited the store and was given…
I visited the store and was given comprehensive advice by Paul.
I returned the next day to make my purchase and again was given very good customer service
9 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hi. We're happy to hear that you received comprehensive advice and very good customer service during both of your visits! We appreciate your feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
A very polite and helpful conversation…
A very polite and helpful conversation to get my I phones working
10 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hi. We're happy to hear that our conversation was helpful in getting your iPhones working. We appreciate your positive feedback and are grateful for your time. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very happy customer the service was on…
Very happy customer the service was on top very professional and patient adviser Gisa.
Thank you so much.
5 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
He was very patient and efficient and…
He was very patient and efficient and he helped me value out what would be the best phone for me and I really enjoyed my experience on getting my new phone
31 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Dan made a stressful experience much…
Dan made a stressful experience much less so and brought calm to a borderline Kafkaesque experience, where my account was both dead and alive at the same time. I have some serious doubts about ever using Vodafone in future but if I continue to do so it will come down to Dan and his extremely calm demeanor, longstanding knowledge of the company’s internal workings, and practical approach to goofy system level failures related to account migration. I couldn’t rate him highly enough and I genuinely felt like he did what he could for me in a tough situation.
2 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hi. We appreciate your feedback and are happy to hear that a member of our team could help navigate the complexities of your account migration. We value your comments about the issues you faced, and we'll use them to improve our processes. Thank you. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tolis was great
Tolis was great! He listened to what we needed and provided us with options.
He was also very personable and engaging throughout.
24 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hi. We're happy to hear that you had a great experience! It's wonderful that our team member listened to your needs and offered helpful options. We appreciate your positive feedback and are glad you felt engaged. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maryam was extraordinarily kind and…
Maryam was extraordinarily kind and helpful. Went above and beyond to make sure I was taken care of. I choose to use Vodafone because of staff like Maryam
6 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hey Ben,
Thanks for the lovely review and fantastic support for Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, Cătălin was very helpful and offered a great solution
4 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hey Tiberiu,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kind and helpful
Catalin was amazing, very helpful,patient and knowledgeable.He answered all of my questions and adapted to all my needs
5 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hey Andra,
Thanks for the lovely review and fantastic support for Catalin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Paul
Great service from Paul. Understood what I wanted and no pressure to get more.
4 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hey Audrey,
Thanks for the lovely review and fantastic support for Paul.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Apostolos was incredibly helpful and…
Apostolos was incredibly helpful and very knowledgeable with his work.
4 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hey,
Thanks for the lovely review and fantastic support for Apostolos.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service!
Maryam was really helpful and courteous. Thank you!
1 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hey CT,
Thanks for the lovely review and fantastic support for Maryam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Maryam in the Oxford Vodafone was more…
Maryam in the Oxford Vodafone was more than helpful. Listened and explained with a smile. Excellent employee….An asset to Vodafone. Thankyou
30 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hey Marion,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Thank you!
Maryam helped me and she was super helpful and nice
26 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hey Tracey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Gisa at Vodafone Oxford store…
I popped into the Vodafone Oxford store today and had the pleasure of speaking with Gisa. After 19 years as an O2 customer and 12 years with BT broadband, I’ve decided to move both my broadband and my wife’s and my mobile phone contracts over to Vodafone. This decision is purely down to the outstanding service from Gisa. Her professionalism, genuine care, and warm smile made all the difference. Excellent customer service like hers is rare, and she truly represents Vodafone at its best.
17 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Gisa as always has been a great help
Gisa as always has been a great help, she is an asset for Vodafone.
13 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service
Great service! TOLIS was very professional, helpful and friendly. Everything went smoothly and quickly. Highly recommended
8 de septiembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hey Mahommed,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Oxford
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Paul was super efficient getting my…
Paul was super efficient getting my upgrade yesterday at the Vodafone store in Oxford; very pleasant and friendly too, thanks Paul!
17 de agosto de 2025
Opinión espontánea
Respuesta de Vodafone UK - Oxford
Hi,
Thanks for sharing your experience when visiting our store, we're always appreciative for the feedback!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.