Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver más
La empresa ha respondido
3 Cornmarket Street, OX1 3EX OXFORD, GB
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Tolis was a superstar at your Oxford branch helping us with a replacement phone after my son lost his. He was very patient, talked me through all the options and couldn’t have provided a better experi... Ver más
La empresa ha respondido
I was served by Tolis and he was so friendly, professional and proactive. He helped me find the airtime plan that perfectly suits my need. I will highly recommend Vodafone Oxford given the impeccable... Ver más
La empresa ha respondido
There was quite a long wait to see an advisor but it was worth it! Tolis was absolutely delightful! Friendly, helpful and professional and he persisted in trying to solve my problem until he succeeded... Ver más
La empresa ha respondido
Paul was very helpful - my phone had completely died, so he clearly explained my options within my price range etc, and patiently helped me secure a new handset and transfer all data over. The fact th... Ver más
La empresa ha respondido
Escrito por la empresa
3 Cornmarket Street, OX1 3EX, OXFORD, Reino Unido
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Very helpful

Respuesta de Vodafone UK - Oxford

Respuesta de Vodafone UK - Oxford
Paul was very helpful and friendly, helpful got me exactly what I asked for efficiently and explained the process well

Respuesta de Vodafone UK - Oxford
Thanks to Catalin for the excellent help and support in putting together a phone and plan upgrade that gave me good benefits. Clear explanations of all the changes, much appreciated.

Respuesta de Vodafone UK - Oxford
Catalin at the Oxford Vodafone store was extremely helpful in setting up our phones and advising us on the best plan to use. We would thoroughly recommend him and his service.

Respuesta de Vodafone UK - Oxford
Giza was very professional and helpful.
Thank you Giza

Respuesta de Vodafone UK - Oxford
I’m very happy the service was very very good Gisa was very patient and very helpful I really appreciate it . Thank you

Respuesta de Vodafone UK - Oxford
We would just like to take this opportunity to say how helpful Dan ( vodaphone employee) was helping us with our needs (Oxford branch ) . We would highly recommend this branch as nothing is too much trouble. We have been customers for many years .

Respuesta de Vodafone UK - Oxford
Tolis was very helpful, polite and professional. I am truly grateful!

Respuesta de Vodafone UK - Oxford
The care and attention I got from Daniel in your Oxford Store was excellent. He did everything he could to make my purchase of a new mobile phone as easy as he could. A excellent employee who deserves to go far.
Well done.

Respuesta de Vodafone UK - Oxford
I had an outstanding experience with Dan at Vodafone Oxford. He provided exceptional customer service while helping me review and change my package. Dan took the time to understand my needs and patiently walked me through the best available options, ensuring I got the most value for my money. His knowledge, professionalism, and friendly approach made the whole process smooth and stress-free. It’s rare to receive such thoughtful and efficient service – thank you, Dan, for going above and beyond!

Respuesta de Vodafone UK - Oxford
Sufyaan was fantastic in explaining me the difference between 120 GB and unlimited data. He worked very hard to find me the best deal and I’m very happy with my new plan. He did not try to sell me other things. He was very honest, particularly about the difference between 5G and 5G Ultra. He was a good listener and based out conversation on what I currently have as a phone which I find amazing as he is showing a lot of care and support in helping me as a customer. Thank you for all your help.

Respuesta de Vodafone UK - Oxford
Gisa was able to direct our queries and address them appropriately. Excellent customer service and support. Very willing to help and always kind.

Respuesta de Vodafone UK - Oxford
Dan, your colleague was very knowledgeable and assisted my journey to move networks very easily. A credit to Vodafone.

Respuesta de Vodafone UK - Oxford
Catalin was amazing. He helped us to select a right plan which was economical and it was a good package. He also explained everything very well. He was friendly, cheerful and polite.

Respuesta de Vodafone UK - Oxford
Dan in oxford town centre shop helped my get the settings done right on the phone.massive help, no hassle as some local shops wouldn't help at all.

Respuesta de Vodafone UK - Oxford
Really excellent efficient professional and friendly service from Nathan in Oxford Vodafone shop. We are a couple in our eighties confused regarding our Vodafone mobile, broadband and landline account. He sorted out, explained and organised a new contract for each which resulted in a saving of more than £12 each month. He was extremely patient and caring- altogether
an excellent role model for Vodafone who deserves recognition and a pay rise- posted by Chris and Sheila Romney who are very satisfied customers

Respuesta de Vodafone UK - Oxford
I came into the Vodafone store, I was having a lot of trouble with my Vodafone data but the sales advisor tolis helped me out a lot, I went into store thinking I was going to get a £11 deal for 40 gb of data a month however he gave me a much better deal of 120gb a month with roaming in European countries for just £20!

Respuesta de Vodafone UK - Oxford
Nathan was very helpful in resetting my sim today!

Respuesta de Vodafone UK - Oxford
I am not tech savvy. I went into Oxford Cornmarket St store for in-person assistance. I got this amazing customer service experience with Paul. He got me the most ideal airtime & device plans for my needs. Experienced, knowledgeable, efficient and grasped the key elements for my mobile airtime & device requirements. So glad Vodafone has Paul in Oxford.

Respuesta de Vodafone UK - Oxford
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