Vodafone UK - Penrith Opiniones 

147
TrustScore: 5 sobre 5

4,9

Unit 5 , Angel Square, CA11 7BT Penrith, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Pixel phone died purchased another but struggled to load apps. Adam sorted within a few minutes. Very happy great service

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I have had a few problems and the help and support is fantastic. The two men who I go to are Stuart and Adam and I will recommend them two to anyone. They are so patient with me. I would also like... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

After having gone round in circles with the website and phone numbers which simply took us back to the website, it was a delight to go into the store and be greeted by a very knowledgeable, friendly a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Called in to see whether I could upgrade my phone due to damage. I was able to upgrade and the process was seamless. Although the phone I wanted wasn’t in stock, I’ve been able to get this the next da... Ver más

La empresa ha respondido


Información sobre la empresa


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  • Unit 5 , Angel Square, CA11 7BT, Penrith, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

147 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(147)

42.456 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Thanks to Kieron

Thanks to Kieron for transfering my data to my new phone. Efficient and no problems

8 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Colin,
Thanks for the lovely review and fantastic support for Kieron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Upgrade my sims

Upgrade my sims. Straight forward

8 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Had issue with my account

Had issue with my account. Johnathan has done everything to resolve

8 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Pam
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service by Kieron

Great service by Kieron. He was very efficient and found me a good deal.

4 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Steven,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieron was veryy pleasant.

3 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Marion,

Thanks for the lovely review and fantastic support Kieron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tami made upgrading my sim quick and…

Tami made upgrading my sim quick and painless

2 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Jacob, ​

Thanks for the lovely review and fantastic support for Tami. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl​

Thanks again, ​

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tami was super freindly when helping…

Tami was super freindly when helping richard and I find a phone that was suitable for our abilities

1 de mayo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Liz,

Thanks for the lovely review and fantastic support for Tami. We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kieron fixed my phone and downloaded…

Kieron fixed my phone and downloaded WhatsApp for me. Great service.

30 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey William,

Thanks for the lovely review and fantastic support for Kieron.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Quick easy upgrade from Johnny in store.

Quick easy upgrade from Johnny in store.

26 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Darren,

Thanks for the lovely review and fantastic support for Johnny.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Systems going slow but Tom still…

Systems going slow but Tom still managed to get me a great deal on my new sim, efficient and friendly, thank you

13 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Ben,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Spoke with Tom

Spoke with Tom, friendly and helpful, sorted my contract out for me and saved me money, thank you!

13 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Heather,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service at Penrith store

I called into the Penrith store on Friday morning and returned with my wife in the afternoon.
We left with two new phones set up by Stuart who did all that he could to help us.
One remaining problem was sorted easily when we returned the old phones on Monday

4 de abril de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey Mike,

Thanks for the lovely review and fantastic support for Stuart.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Stuart was so helpful

Stuart was so helpful

17 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hi Jane,

Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I spoke to Johny today about upgrading…

I spoke to Johny today about upgrading my airtime plan and asking about phones in general. Great crack with Johny knew his stuff and got me the best deal possible. Thanks again

9 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Both Tami and Kieron helped a lot with…

Both Tami and Kieron helped a lot with getting me set up with exactly what I needed for the best price. Many thanks to those two for their patience with me and the system issues they were experiencing.

6 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hi Wolfie,

Thank you so much for your valuable feedback for Tami and Kieron, it's truly appreciated. If you ever need help again, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Johnathon the manager was brilliant…

Johnathon the manager was brilliant certainly knew his job and couldn’t be more helpful customer service spot on explained everything no problem

4 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hi Carol,

Thank you for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tami found my son and I a great deal on…

Tami found my son and I a great deal on two new phones

1 de marzo de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Despite the systems being down Tami was…

Despite the systems being down Tami was still helpful and friendly

18 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hey zara, I'm sorry to hear the system was down when you contacted us. If Tami was unable to sort out your issues, don't hesitate to get in touch.
All the best, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tom was friendly and efficient in…

Tom was friendly and efficient in finding me a new phone and transferring my data to my new phone

16 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Hi Beau, It's great ot hear how helpful Tom was when you visited the store recently 😊 All the best, The Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tami was very helpful when transferring…

Tami was very helpful when transferring my stuff to my new phone and even fitted my screen protector for me

15 de febrero de 2025
Opinión espontánea
Logotipo de Vodafone UK - Penrith

Respuesta de Vodafone UK - Penrith

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

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