Katie has been a tremendous help.Switching me over to Vodafone. Would definitely recommend this Perth branch for friendly no rush service.
La empresa ha respondido
Localización
Cambiar localización150 High Street, PH1 5UH Perth, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Bobby was a fanastic help in sorting out my upgrade. made sure i had the best offer possible, Provided great service and chat making the process enjoyable and a breeze!
La empresa ha respondido
Was welcomed by very friendly staff when entering the store. Was helped by a very friendly and helpful young man (Bobby) he helped me figure out what phone/contact that would best fit my price range.... Ver más
La empresa ha respondido
Visited Vodafone Perth to change both our phones. The service level and advice given by Katie was excellent. Nothing was too much trouble for her and her friendly professionalism made our visit a gr... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Perth
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
150 High Street, PH1 5UH, Perth, Reino Unido
4,9
Excelente
239 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Vodafone UK - Perth
Hi Liam,
Thanks for reviewing and sharing this feedback for Natalie.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Respuesta de Vodafone UK - Perth
Hi. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Emma was absolutely lovely
Emma was absolutely lovely, gave us fantastic advice and sorted out my daughters contract and set us up with broadband. She was very helpful and gave us straight forward advice, in a way we understood easily.
19 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi, It's great to see Emma took the time to explain everything without using too much jargon and left such a positive impression on you.
Thanks again, Vodafone Social Media Team
Most helpful and informative
19 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hey Susan, thanks for your feedback.
All the best, The Vodafone Social Media team
Very helpful and knowledgeable service…
Very helpful and knowledgeable service by Natalie
19 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi Jean,
Your feedback is so important to us, so thanks for highlighting Natalie's great service!
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Natalie the shop manager was so lovely…
Natalie the shop manager was so lovely and approachable. Very helpful and polite! Hope to see her next time when I upgrade or next time I need help. :)
11 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hey Sandra,
Thanks for the lovely review and fantastic support for Natalie.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Phone upgrade
Great service & information given by Emma.
Made experience smoth & easy
5 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hey Lesley,
Thanks for the lovely review and fantastic support for Emma.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Bobby was fantastic
Bobby was fantastic, I had big problems trying to sort everything out over the phone and online, came into the shop and 5 minutes later it’s all sorted! Thanks a lot !
2 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hey Ali,
Thank you for reviewing and sharing this feedback for Bobby.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Switched my broadband to Vodafone
Switched my broadband to Vodafone, was offered a good deal when changing my mobile and couldn’t miss out on a great offer. Was served by a chap called Bob or Bobby.
29 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hey Colin,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Fab fab fab!!
I was in store a few days before Christmas looking to get a upgrade for my daughter as a present, I wasn’t to sure if I was going to be able to get one as it was so near to the big day but I went into the Perth store and was seen right away by Emma. She managed to get me an upgrade for my daughter and I walked out with the phone that day. Great service from the team in Perth and will be back in March to upgrade myself.
23 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hey Dianne,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Please do not go for Vodafone
Please do not go for Vodafone, if not you will end up like me.
I have actually cancelled direct debit payment option but still they have access to my bank without my consent. I recently moved back to my country permanently and I have cancelled my account and my phone number 0416546185 but they have been charging me for past three months. I have actually called them regarding this issue but the customer service was really bad, they still couldn’t fix my problem. I even emailed Vodafone regarding my issue yet they still didn’t answer my mails. Now I have forwarded complaints hoping they would response. Worst service ever.
28 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi there,
Thanks for taking the time to leave your review. I'm sorry for the issues you've had with your number not cancelling. We always strive to improve in every part of our business and receiving feedback will help us to achieve this. If there is anything that we can help you with, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Perth
Hey Rona,
Thanks for letting us know what an amazing job Natalie did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful
24 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi there.
It's great to hear your positive feedback, thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I was helped by Emma today .She was…
I was helped by Emma today .She was very helpful and patient. A credit to Vodafone.
16 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi David,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Emma served me today and was very…
Emma served me today and was very helpful getting me a new phone sorted. Very pleased
16 de noviembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi Anna,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
Both Emma and Bobby spent a…
Both Emma and Bobby spent a considerable amount of time trying to resolve an issue in setting up my account. They both were super patient and friendly during the experience. They were very professional and understanding through this lengthy process. Couldn’t recommend more :)
27 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi Emma,
It's great to hear about your recent experience. Thank you for reviewing and sharing this feedback.
If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fabulous staff at Perth
Emma at your Perth branch is outstanding at her job. She went the extra mile for us to sort out our issues and upgrade our phones. Emma was personable, kind and professional. Excellent service A+
27 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi Lorna,
Thanks for taking the time tor review and share your feedback for Emma.
If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Emma was superb...
Emma was superb in dealing with 3 upgrades in store and an additional purchase and actually helped up save money on our existing set of contracts. Friendly service from Emma and all of the team in store at Perth.
27 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi Jim,
Thank you for reviewing. It's great to hear about your recent experience and how Emma was able to help.
If you ever need any help, pop us over a message via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Emma spend a lot of effort to help with…
Emma spend a lot of effort to help with issues I had with our phones
25 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hi Jurgen. Thank you for your review for Emma. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The staff team at Vodafone Perth
The staff team in the Vodafone Perth store are excellent. Bobby in particular provided exceptional service. He was patient and took the time required to sort out the tricky aspects encountered with changing everything over to my new phone, with good humour. He was also attentive to what I wanted from a new 2 year contract. Thank you!
13 de octubre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Perth
Hey there,
Thanks for letting us know what an amazing job Bobby did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.