I was initially helped by Will who I cannot fault in any way. I then returned to the store another day to sort my App & Bill out. I was dealt with by another male who so unhelpful and sent me home to... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónUnit 9 , Prestatyn Retail Park, LL19 9LR Prestatyn, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Absolutely brilliant service from Nath, helped us out with not only our phones but by saving a huge amount on our broadband ( Vodafone prestatyn)
La empresa ha respondido
I was on holiday and decided to see what offers we available for me to switch from Virgin Media as I was unhappy with their renewal offer , for both broadband and mobile. Nathan could not have been a... Ver más
La empresa ha respondido
Nathan has made the whole experience of visiting Vodafone a pleasure. He was very professional while making us feel relaxed . We could ask as many questions as we like without feeling like a nuisance.... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Prestatyn
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
Unit 9 , Prestatyn Retail Park, LL19 9LR, Prestatyn, Reino Unido
4,9
Excelente
309 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Vodafone UK - Prestatyn
Hey Julie,
Thanks for the lovely review and fantastic support for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan was great and helped me get a…
Dan was great and helped me get a really good deal. Well come back again.
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Dan saved me lots of money and wad…
Dan saved me lots of money and wad faboulus. 5 stars. Rrally helpful
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Reall y very helpful polite and a…
Reall y very helpful polite and a really good service .
3 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey Karen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
very easy to complete and the Vodafone…
very easy to complete and the Vodafone assistant was very helpful
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey There,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Prestatyn
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service Aaron was extremely…
Excellent service Aaron was extremely helpful and will recommend to family and friends
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey John,
Thanks for the lovely review and fantastic support for Aaron.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Dan was great
Dan was great, helped me by sorting my phone out and moving my account to contract. Top guy.
17 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey Anthony,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful service
Wonderful service. Helped me change my phone. Thanks dan
15 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey Rhian,
Thanks for the lovely review and fantastic support for dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service from Aaron
Brilliant service from Aaron, many thanks
15 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was great and helped me get the…
Dan was great and helped me get the best deal. Would recommend.
15 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey Danguole
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I came gere to sort my pbone and dan…
I came gere to sort my pbone and dan the branch manager did everything to support me,i found him professional and ver helpful.i would reckonmend him for futyre suppirt and advise,he is a good manager and very supportive in knowledge and advise.
14 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey Dean,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Update on my previous review of…
Update on my previous review of Vodafone broadband. During my call with Vodafone in relation to their unintentional cancellation of my order, I asked for reassurance that the bank mandate had not been activated by Vodafone. I was assured that the mandate had not been activated. I was in the bank yesterday and they confirmed that the mandate was active. I obviously cancelled it!! Seems this company cannot be trusted at all.
8 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey Aisla,
I apologise for the issues you've been experiencing with the home broadband . I am truly sorry for the unpleasant experience you've had to endure. Please know that this is not the kind of service we want our customers to have. I recommend reaching out to the Broadband teams by calling 0333 304 0191 or speaking to them via LiveChat here: vodafone.uk/2LCJiTm.
If there's anything at all you still need help with, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks,
Vodafone Social Media Team
Met Dan the Store Manager today who was…
Met Dan the Store Manager today who was an absolute delight to talk to. He made the process of renewing my broadband contract an easy job. He gave me the best price available and I was really happy with that. Give him a medal!!!
7 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey Linda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and informative
Aaron was extremely helpful and informative
6 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Aaron was both an expert and a…
Aaron was both an expert and a gentleman.
3 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam is the best staff
Liam is the best staff, we have reconnected again in Prestatyn. Thank you
31 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey there,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Went to prestatyn branch
Went to prestatyn branch , we were helped by Aaron , he was approachable and helpful throughout
30 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service
Great customer service from start to end. Tilly was really friendly and so helpful, she dealt with our initial enquiry, reviewed our phone contracts and broadband upgraded them and saved us money!
29 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey Zoe,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great customer service from Dan
Great customer service from Dan. He helped with mobile broadband. Knowledgeable and really helpful. Many thanks.
29 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Prestatyn
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.