Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
La empresa ha respondido
D&B Unit, 16 Fishergate, PR1 3NN Preston, GB
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Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
La empresa ha respondido
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... Ver más
La empresa ha respondido
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... Ver más
La empresa ha respondido
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... Ver más
La empresa ha respondido
Escrito por la empresa
D&B Unit, 16 Fishergate, PR1 3NN, Preston, Reino Unido
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Respuesta de Vodafone UK - Preston
Went to the Vodafone store in Preston and they were excellent in their service.

Respuesta de Vodafone UK - Preston
Jabs gave great customer service, shows his experience and knowledge well.

Respuesta de Vodafone UK - Preston

Respuesta de Vodafone UK - Preston
Dealt with by Store Manager Matt. He was polite, knowledgeable and a delight to deal with.

Respuesta de Vodafone UK - Preston
Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.

Respuesta de Vodafone UK - Preston
Really lovely young man and extremely helpful Thankyou Rishi

Respuesta de Vodafone UK - Preston
Matthew was a great help.
Quick, easy and a brillant deal.

Respuesta de Vodafone UK - Preston
Mohammed always helps with my phone, he helped me update my software and saved me money on my bill too.

Respuesta de Vodafone UK - Preston
Rishi is a good guy. Knowledgeable about the services to offer and very supportive in making the right decisions and keeping me as a Vodafone customer

Respuesta de Vodafone UK - Preston
I have got to say some of the best customer service from Brett and Afy in the Preston Fishergate store! My phone had just crashed on me, completely broken, white screen of death, it was a Sunday and I ran into town and got in the shop at 16:15, just 15 mins before closing (I did think they closed at 5 due to Google closing times 🥴). I didn’t even have to beg to be served, they just said right let’s do this, absolute legends. Brett sorted me right away and I was out of there with a new phone and new contract all sorted in 20 minutes, all while Afy was making me comfortable with some chit chat. I cannot thank them enough, without their “let’s get this done in record time” attitude I would have been screwed for work the next day as I work in IT so my phone is essential! Thank you guys so so much, you’re awesome!!
And my new phone is mint.
Kat ☺️

Respuesta de Vodafone UK - Preston

Respuesta de Vodafone UK - Preston
Had a great experience at this store, Brett helped me to buy a new sim. He was very knowledgeable and making the experience easy and comfortable. Would go back

Respuesta de Vodafone UK - Preston
My data stop working and Mohammed help me all the time, very good service

Respuesta de Vodafone UK - Preston
Received q great service from Vodafone Preston! Helped me with my phone

Respuesta de Vodafone UK - Preston
Was struggling using the apps on my phone and Vodafone Preston was the first shop where all the staff were super friendly and helpful. Rishi helped me with what I needed and he gave a great service.

Respuesta de Vodafone UK - Preston
Went in about my calls not working and Afy helped me understand that I was making an international call and I reached my limit. He then managed to help me save on my bill. Very grateful for the help I got.

Respuesta de Vodafone UK - Preston
Afy couldn't have been more helpful. Very polite and professional. Thank you.

Respuesta de Vodafone UK - Preston
Really good service from the shop!

Respuesta de Vodafone UK - Preston
We were helped by Rishi who was kind and friendly. I am am older person and he was very patient.

Respuesta de Vodafone UK - Preston
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