Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
La empresa ha respondido
Localización
Cambiar localizaciónD&B Unit, 16 Fishergate, PR1 3NN Preston, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... Ver más
La empresa ha respondido
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... Ver más
La empresa ha respondido
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Preston
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
D&B Unit, 16 Fishergate, PR1 3NN, Preston, Reino Unido
4,9
Excelente
227 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service.
We were served by Rishi who was very knowledgeable and made us feel at ease.
Rishi found us a great deal. He is a great asset to Vodafone Preston.
Thank you Rishi.
23 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Susan,
This is really lovely to hear, thanks for the review! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service from Lee
20 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
Change of contract
Lee was very helpful and explained everything to us very clearly.
20 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Vodafone Preston the best. Thanks Afi and Rishi
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the final transaction was so nice. We felt like we were not rushed . Only went into the store to check prices and I bought a contract and my husband ended up buying one too , even though his present contract hadn't expired. Afy took us through the ins and outs of absolutely everything . Could not have had 2 nicer, decent people serving us. We will definately recommend Vodafone Preston to everyone due to Afy and Rishi. Thankyou. Great experience.
15 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Vera,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Afy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nice young Man ,Helpful and patient.
4 de marzo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Annebberto,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rishi was amazing
Rishi was amazing - very knowledgeable and found me a great deal very quickly !
24 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Janet,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service from Rishi. Very courteous, professional ,efficient and quick.
20 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Everybody at the shop is very helpful…
Everybody at the shop is very helpful and respectful. A very good and professional crew.
11 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Martin,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience
Rishi was really helpful calm and patient with us getting everything sorted out. The overall experience with the team was good the store was busy midday on a Saturday but that’s to be expected. Nothing was too much trouble. Thank you
7 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Louise,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ruchi and all of the staff were very…
Richi and all of the staff were very friendly and accommodating. We have had a great conversation during my visit today and most importantly was they have found me a great deal on phones contract. Highly recommend. Well done guys and looking forwards for next time.
3 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Kharen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rishi was extremely helpful
Rishi was extremely helpful! Very polite and knowledgeable. Assisted to get my temporary phone sorted out whilst my normal handset is sent for repair. He is a real asset to the shop in Preston.
1 de febrero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Sara,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was seen today by rishi
Was seen today by rishi. Was amazing service an very fast an very polite. Always nice to see staff with a smile as well.
20 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Donna,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Rishi was very helpful and obliging and…
Rishi was very helpful and obliging and explained every thing in detail thank you
13 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Ann,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers all questions and has a very professional approach to his role .
As the shop is in the town centre I can also easily call in anytime for any advice . Thank you.
7 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hi Alex,
Thank you so much for your wonderful review and the amazing support you’ve shown for Rishi —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Was a very good gentleman with a lot…
Was a very good gentleman with a lot smile in his face 😊 but he ordered a wrong phone for me.
Generally he was good
8 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Iddris,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Got a new phone
Got a new phone, Rishi sorted me out with what I wanted, what I liked, he didn’t try pushing anything I didn’t want. Top bloke great service!
5 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey Greg,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Rishi provided excellent service…
Rishi provided excellent service explained everything in detail and got me a fantastic deal on broadband and sim 😁
22 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hey,
Thanks for the lovely review and fantastic support for Rishi.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
was served by Rishi at the Preston…
was served by Rishi at the Preston office and had an excellent experience. He was very polite, friendly, and professional. He offered the products I needed with great value for money. I’m happy to give him a well-deserved five stars
18 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hi, Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
A new phone
Needed emergency a new phone. Rishi helped with everything, positive person and definitely knows his job properly. Great thank you for 5* service.
10 de noviembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Preston
We appreciate you taking the time to leave us such a wonderful review. We are so glad to hear you found our service helpful and efficient.
Thanks,
Vodafone Social Media Team
5 star service
I spoke to Rishi regarding my upgrade and told him exactly what I needed. He showed me a selection of phones and the S25 ultra matched my needs perfectly.
Rishi was very helpful and professional throughout my upgrade experience, he transfered all of my apps from my broken phone onto my new phone quickly and efficiently.
10 out of 10 and 5star service
25 de octubre de 2025
Opinión espontánea
Respuesta de Vodafone UK - Preston
Hi. We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.