Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
La empresa ha respondido
D&B Unit, 16 Fishergate, PR1 3NN Preston, GB
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Called in to Vodafone Preston with technical issue on my vodafone phone. Saw 'Matt', who was brilliant at sorting my issue out.
La empresa ha respondido
Afy,, Assistant Manager was so helpful and accommodating. He didn't push us into anything but explained everything in detail. Great experience. Great person to help us plus Rishi , who completed the... Ver más
La empresa ha respondido
Been into the Preston store today, together with my husband. We were interested in a new plan for both as well as new phones as our old network does not seem interested keeping their customers. The sa... Ver más
La empresa ha respondido
Once again I was served by Rishi who provides an exceptional level of customer care. As I am in my seventies he ensures my new plan is explained in great detail , sorts out the best deal , answers al... Ver más
La empresa ha respondido
Escrito por la empresa
D&B Unit, 16 Fishergate, PR1 3NN, Preston, Reino Unido
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Respuesta de Vodafone UK - Preston
Rishi's communication skill is very well & polite. He's very approachable and friendly as a person. I would love to see him again.

Respuesta de Vodafone UK - Preston
Rishi has provided a great service! He is a very kind individual who took his time to go through all the options when upgrading. Thank you

Respuesta de Vodafone UK - Preston
Came to Preston store as I ordered a device online and had no way to set it up as it was a lot more difficult than what was explained to me on the phone by an advisor.
Ryan handled everything from my old device including my important family photos which I didn't want to lose. Next time I'll come to shop to do my business, guys in store are great.

Respuesta de Vodafone UK - Preston
Thank you Rishi for being patient and explaining everything i needed to know before I chose the best plan.
I have been using Vodafone since 2years+ and there hasn’t been anytime I had network issues within and outside UK.
Thank you Vodafone.

Respuesta de Vodafone UK - Preston
Great service from Rishi - he was very kind and gave me all the information I needed!

Respuesta de Vodafone UK - Preston
I went into the Preston Vodafone store to switch to Vodafone broadband and spoke with Jabs, who was very helpful and I told him the plan I was interested in as I had already looked at the plans through the Vodafone app. We sat down and talked and went through all the options to meet my current budget and I switched without a problem. He also checked the second line I have which is my daughter’s and we upgraded her mobile internet on her phone too. The service that Jabs gives in store is why I prefer to upgrade or in this case change my home internet in store rather than doing it all online. If there is a star rating I could give Jabs it would be 5 stars. I will be going back to the store in January when it’s time to look at my phone contract.

Respuesta de Vodafone UK - Preston
I visited vodofone centre recently. Staffs are very friendly and coopertive especially Rishi. Thank yoh to help me.

Respuesta de Vodafone UK - Preston
Much appreciated the service, I like the prom running. MR Rishi took time explain this with me. I really love every thing l.

Respuesta de Vodafone UK - Preston
Rishi gave the very best service to us.. Thank you so much

Respuesta de Vodafone UK - Preston
Rishi was an amazing customer service relation who helped me sort multiple requirements I presented with my monthly package and also wifi connection.

Respuesta de Vodafone UK - Preston
Young man jabs was lovely. Thank you very much.

Respuesta de Vodafone UK - Preston
Jabs was really helpful today, got me a new phone and helped me cancel an old number. Really helpful and nice customer service.

Respuesta de Vodafone UK - Preston
Jabbir was my adviser or shop assistant. His customer service was excellent. Very clear in explanation about the gadget. He is very patient and has enthusiasm in his job. I was really impressed . This was the second time I got help from him.

Respuesta de Vodafone UK - Preston
Great experience with Vodafone yet again. Rishi is outstanding and really takes a customer first approach. He is patient and knowledgeable and helped me find the best deal possible. I would recommend coming to this store to anyone and especially would recommend Rishi!

Respuesta de Vodafone UK - Preston
I love the reception (Good customer service) by the shop agent (Rishi) . I have known Vodafone to be a good with strong and wild coverage of network . Thank you

Respuesta de Vodafone UK - Preston
Brett was very helpful from the start and gave all the information I needed to help me make a decision. I would recommend going to Brett

Respuesta de Vodafone UK - Preston

Respuesta de Vodafone UK - Preston
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