Vodafone UK - Romford Opiniones 

274
TrustScore: 5 sobre 5

4,9

Unit 18 , Liberty 2 Shopping Centre, RM1 3EE Romford, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Visited the romford store and was served by Gary. He was patient and full of knowledge. He really narrowed it down into exactly what I needed in a phone. He also went above and beyond, helped me with... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I had such a lovely experience with Gurpz at Vodafone! She was incredibly kind, patient, and professional throughout my visit. It’s rare to meet someone who genuinely cares about helping customers,... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Helpful with customers including me helped me blacklist my stolen iPhone and very nice workers and helped me with every questions I had in doubt in my mind. I would recommend people to come here and g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Nagma is extremely helpful and personable. She helped me with my son’s sim originally and has helped with the upgrade of our phone plans x 3. Very happy with her and smooth process and help. Nagma... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Operador de telefonía móvil
  2. Tienda de celulares
  3. Proveedor de Internet
  4. Servicio de telefonía e Internet
  5. Proveedor de servicios de telecomunicaciones

Sobre Vodafone UK - Romford

Escrito por la empresa

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Información de contacto

  • Unit 18 , Liberty 2 Shopping Centre, RM1 3EE, Romford, Reino Unido

4,9

Excelente

TrustScore: 5 sobre 5

274 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

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4,9

Todas las opiniones

(274)

40.120 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Served by Tam :)

I really experienced a good customer support by Tam

13 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hey Ravali,

Thanks for the feedback and support for Tam!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Served by Teri

Served by Teri, helped me with my upgrade. Lovely and very helpful. Thank you

10 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi Mihai,

Thank you for your review and feedback for Teri.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic service from Teri

Fantastic service from Teri, thank you

6 de enero de 2024
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hey Paul,

Thanks for letting us know Teri provided great customer service, and thanks again for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Terri was amazing

Terri was amazing. Very informative and helped me sort out my contract. 10/10

30 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Thank you Teri

Came into store to get iPad for son for chrstmas. Teri was very helpful and explained everything so I understood.
Very nice and friendly service.
Also got new sim contract as I was paying more with three.
I will defiantly be back to Vodafone Romford

23 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Today I met Lucy . She was really kind and she gave me all the important details to choose the best option for me. She answered all my question kindly .

21 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hey Larisa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent Customer Service

It was a swift and fantastic customer service I got from the front office staff I met Gary. A pleasant person who acted professionally taking me through all the ongoing Vodafone products and their value exchange. No regret visiting Vodafone Romford office today.

18 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hey Rufus,

Thank you for taking the time to review, and share your feedback. We appreciate it.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Teri helped me with my upgrade

Teri helped me with my upgrade. She was very friendly and professional. Explained everything in detail and left understanding everything i was signing for.
Thank you for the great service as i always have good interactions with the advisors there and will be back.

16 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hey Albert,

Thanks for the lovely review and fantastic support for Teri.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lucky is lovely

Lucky is lovely
Understand her roll
She really puts smiles to people.
I would love to meet her again.
Thank you so much
Lucky.
Mrs Theopilia Plummer

5 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi there,

This is lovely feedback for Lucky. Thanks for your kind words.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

I was today to upgrade my account with…

I was today to upgrade my account with a samsung s23 ultra.. very nice lady...she spoke with me very nicely. Good job for today... 5 stars..✌🏻✌🏻✌🏻✌🏻✌🏻

26 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi Valentin,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tam and Gary were both amazing

Tam and Gary were both amazing. I came into the Romford store very frustrated with my phone and they were able to sort it out with a big smile.
They are very knowledgeable and explained what I need to do if it’s not working..

Thanks guys 5star treatment

26 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi Vanetta,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Teri was great and very quick service!

26 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi Vasile,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Teri helped me with my upgrade

Teri helped me with my upgrade, great service very helpful and patient.
Thank you

20 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Verry great service from Teri

Verry great service from Teri, she gave me very good advice with my plan.

19 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi. Thank you for your review for Teri. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Lucy was a legend

Lucy was a legend! She was really cheerful and helped me with everything I needed. Turns out we even have a few things in common, too, haha!

3 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hey Mel,

Thanks for the lovely review and fantastic support for Lucy.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Tam was brilliant really helpful and…

Tam was brilliant really helpful and made me smile very helpful amazing outcome many thanks

2 de noviembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hey Reece,

Thanks for the lovely review and fantastic support for Tam.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Teri helped me with my upgrades and…

Teri helped me with my upgrades and transferring all of my data to my new phone. Very friendly and helpful thank you

28 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi Nikolajus,

Thank you for taking the time to review, and share your feedback for Teri.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW Twitter: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Ferit was really good

Ferit was really good , he provided me an amazing customer services and he was friendly too.

24 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi Ola,

This is lovely feedback for Ferit. Thanks for taking your time to share the experience.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Thank you 😊

I went into the shop to decide on a new phone and a monthly plan.
Teri, the adviser that offered to help was very patient and knowledgeable. After a long chat, I agreed to continue my contract with Vodafone and I also selected an amazing new phone. Also lovely input and amazing energy and positivity from her colleague Ferit.
Overall a smooth, great experience, highly recommend this tiny shop.
Thank you!

22 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi Ioana,

This is a great review for Teri. I’m glad to hear you found the best option for you when visiting the store. Thanks for sharing your experience.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Amazing service from Lucy

Amazing service from Lucy. Such a friendly lady and helped me thoroughly. Thank you so much!!

20 de octubre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Romford

Respuesta de Vodafone UK - Romford

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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