Vodafone UK - Ross On Wye Opiniones 

260
TrustScore: 5 sobre 5

5,0

50a Broad Street, HR9 7DY ROSS-ON-WYE, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service from Kevin, we needed a new phone and he sorted everything out for us no problems, very pleased with vodaphone

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Kevin in our local store ross on wye was a brilliant help in making my phone reusable by removing virus apps.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... Ver más

La empresa ha respondido


Información sobre la empresa


Información de contacto

  • 50a Broad Street, HR9 7DY, ROSS-ON-WYE, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

260 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(260)

41.293 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I always go and see Kevin for my phones!

23 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Always helpful never been new contract let down…

Always helpful never been let down Kevin has always gone the extra mile

23 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Friendly and efficient service

21 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hey Fiona,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very helpful service from Kevin

21 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hey Gail,

Thanks for the lovely review and fantastic support for Kevin.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kevin set up new phone he was first…

Kevin set up new phone he was first class

19 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hi Martyn,

This is lovely feedback for Kevin. Thanks for your review.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Kevin was very helpful and explained…

Kevin was very helpful and explained everything we needed to know. Excellant service.

19 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hi CustomerDavid,

Thanks for taking your time to share the experience in store with Kevin.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Good sevice in shop.Kevin was great ith…

Good service in shop.Kevin was great w ith explanations and what I could have.The transfer of everything was fantastic.

19 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hi Linda,

Thanks for sharing this feedback for Kevin. We appreciate your support.

We're here to help if you need anything. You can reach us by dropping us a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Great to do face to face as not a…

Great to do face to face as not a techy. Kevin was very helpful and made the whole experience stress free.

19 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hi Dave,

This is such an amazing review for Kevin. Thanks for sharing.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB – X (formerly Twitter) : vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Kevin help me out with my problems with…

Kevin help me out with my problems with my phone. Would always go to Kevin at Ross with my problems and with my imminent upgrade

16 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hi John,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kevin fix my problem!

16 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hi Mykhailo,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

What a great bunch of guys

What a great bunch of guys! Superb service!! Andy and Kevin!! Wonderful service!!

14 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hey James,

It's great to hear this feedback for Andy and Kevin, thanks for reviewing!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kevin served me

Kevin served me, I’m not that good with phones etc but the experience was great and cheaper too

14 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hi Nicholette,

It's great to hear about your recent experience and feedback for Kevin. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nathan helped unlock my iPhone

14 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hey Emma,

Thank you for reviewing and sharing your feedback for Nathan.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great quick efficient service

Great quick efficient service
Plans were explained I detail
Would definitely recommend

13 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hey John,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kevin's spent 2 hours patiently trying…

Kevin's spent 2 hours patiently trying to resolve a serious phone and account issue that had effectively disabled my phone. He was highly professional, knowledgeable and accommodating and solved the issue. First class service.

13 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hey Tim,

Thanks for letting us know what an amazing job Kevin did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Kevin & Nathan very understanding…

Kevin & Nathan very understanding especially with an old woman who is out of her depth

13 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hey Barbara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great staff

Both of the team were very knowledgeable and helpful

12 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hi Debbie,

This is a great review for our colleagues in store. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Valorada con 5 estrellas sobre 5

Kev fixed my issues

Kev fixed my issues.

Fab communication with a very complicated phone problem.

10 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hi Sarah,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Nathan was great

Nathan was a joy and made the process easy.

9 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

I always get individual attention and…

I always get individual attention and help. Even with the basic questions.
I can highly recommend their service which I always receive especially from Kevin.

8 de diciembre de 2023
Opinión espontánea
Logotipo de Vodafone UK - Ross On Wye

Respuesta de Vodafone UK - Ross On Wye

Hey Julia,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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