Excellent service from Kevin, we needed a new phone and he sorted everything out for us no problems, very pleased with vodaphone
La empresa ha respondido
Localización
Cambiar localización50a Broad Street, HR9 7DY ROSS-ON-WYE, GB
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Consulta las opiniones de los clientes
Kevin in our local store ross on wye was a brilliant help in making my phone reusable by removing virus apps.
La empresa ha respondido
We come to the Ross on Wye Vodafone store once a year to sort put our phone contracts, broadband etc and have always found Kevin and his staff to be extremely helpful. We don't feel pushed into buying... Ver más
La empresa ha respondido
Friendly approachable staff. Clear options given.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Ross On Wye
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
50a Broad Street, HR9 7DY, ROSS-ON-WYE, Reino Unido
5,0
Excelente
260 opiniones
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Great staff
Nathan was brilliantly efficient and helpful. Answered all my questions and advised me fully on the product I was buying. A thoroughly great experience.
9 de abril de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hi Kay,
Thanks for your review and great feedback for Nathan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wonderful customer service
Kevin was super helpful and friendly. Quick, efficient and really easy to deal with. Cannot recommend highly enough
29 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hi Eleanor,
Thanks for your review and great feedback for Kevin.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kimberley
Kimberley was such a knowledgeable employee. She helped me save some quid. Much better than Sky.
11 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hi Shaki,
Thank you for taking the time to leave us a review. It's great to hear about your recent experience and feedback for Kimberley.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Wonderful staff
The staff here are fantastic
Kimberley is very friendly with a wonderful smile
Was quick to sort out my problem with my data
11 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hi Marlene,
We appreciate your feedback and kind words about Kimberley. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
He was very patient with me and was…
He was very patient with me and was very helpful
2 de marzo de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hey Alec,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Kevin very helpful brilliant service 10…
Kevin very helpful brilliant service 10 out of 10
21 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hi Lorraine,
This is a great review for Kevin. Thanks for taking your time to share. If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Amazing customer service!
Amazing customer service as normal. I wouldn't go anywhere else. They always go above and beyond. A great shop and a real credit to Vodafone.
10 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hi Jen,
We really appreciate your great feedback and are glad to hear you had a positive experience.
If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team
Nathan was very helpful
Nathan was very helpful, explained everything and got me the best price. He advised what would be happening in the future....ie delivery of part and prompts when deal due for renewal.
6 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hi Anne,
Thank you for your review and feedback for Nathan.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
What fantastic service l have received…
What fantastic service l have received from Kevin - l now know how to use my new phone!
2 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hey Amanda,
Thanks for the lovely review and fantastic support for Kevin.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Such helpful staff
Such helpful, knowledgeable and friendly staff! Nathan especially has been so good at helping me sort out everything I needed in a friendly and professional manner. Thank you!
1 de febrero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hey Sarah,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
I always go into the ross store to yet…
I always go into the ross store to yet my phones. Kevin and the team are excellent. Highly rerecommended
22 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hi Shannon,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.
Thanks,
Vodafone Social Media Team
New phone new set up
I had a new phone to pick up in store but was a different phone. Kevin was very helpful in talking me through my new phone and also took time to help me set everything up and also make sure all my apps was working and I could log in, talking me through my new phone and where apps and everything was. Kevin also helped me back up all my files so they would be safe.
13 de enero de 2024
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hey Stacey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Ross On Wye
Hi PB,
This is lovely feedback for Kevin. Thanks for taking your time to share.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
As always excellent service
30 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Everything from start to finish…
Everything from start to finish brilliant
Kevin and Nathan both excellent
30 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hey Emma,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Ross On Wye
Hi Alison, Thanks for your great feedback.
All the best, The Vodafone Social Media Team
Kevin stopped upgrademe changing to Sky with a…
Kevin stopped me changing to Sky with a new upgrade
28 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hi Alan,
This is great to hear. Thanks for reviewing and sharing this feedback for Kevin.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Kevin from Ross on Wye branch served us…
Kevin from Ross on Wye branch served us in store today. He was very attentive and helpful and explained everything very well.
28 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
Hey there,
Thanks for reviewing and sharing this great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Nathan!
24 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I received very understanding service…
I received very understanding service from Kevin and Duane who explained that my old phone was not protected by Apple when i popped in with concerns over its safety.I am pleased with the outcome of an upgrade handset and new sim contract with Vodafone and would recommend to anyone considering upgrading purchasing or switching from existing providers.Sincerely Mrs Judith Errett.
23 de diciembre de 2023
Opinión espontánea
Respuesta de Vodafone UK - Ross On Wye
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
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