Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Ver más
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13 Westborough, YO11 1UH Scarbrough, GB
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Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Ver más
La empresa ha respondido
Tom and the team in Scarborough were fantastic. Very welcoming with a good camaraderie in store. A credit to the high street.
La empresa ha respondido
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Ver más
La empresa ha respondido
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... Ver más
La empresa ha respondido
Escrito por la empresa
13 Westborough, YO11 1UH, Scarbrough, Reino Unido
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we were accompanied by a staff member called tony , he served an incredible customer service answering all questions to the best of his ability, kept the reassurance high ensuring we were happy with what was been said and going on with the new contract coming out & fantastic service , thankyou!!

Respuesta de Vodafone UK - Scarborough
I called in at the Scarborough store with a problem with my phone and emails . I was helped by TJ .
TJ sorted the issue I had, found a solution to the problem and TJ throughout was very helpful and it was pleasure being in the store having this fixed.
We then also looked at my current provider for internet and a deal was explained which would save me money , so I agreed to the deal being offered , the switch over process was explained and effortless . Would defo recommend this store as the staff are always good , TJ was a star today thanks

Respuesta de Vodafone UK - Scarborough
We went into vodaphone Scarborough branch and met Tom. He was informative,patient,attentive and very friendly throughout the process of changing broadband and updating our mobile phones. A lovely guy
Thankyou Tom

Respuesta de Vodafone UK - Scarborough
Wow what a great team, April, Tj and Owen. Having been with EE we had had enough, so decided to try Vodafone. Excellent team. All went above and beyond. My husband phone took forever to load from android to iPhone but they stuck at it. Thank you to all of you.BRILLIANT.

Respuesta de Vodafone UK - Scarborough
Alice helped my sort out my network and made it easier pay as you go

Respuesta de Vodafone UK - Scarborough
I find a very nice advisor Emily, professional and friendly staff. Great experience

Respuesta de Vodafone UK - Scarborough
Elle was excellent with her service, made it easy going and also assisted me when I had issues with my dyslexia

Respuesta de Vodafone UK - Scarborough
Ellie was extremely helpful and friendly

Respuesta de Vodafone UK - Scarborough
Not to go into detail, but I was in a difficult predicament regarding my contract.
I went into Vodafone (Scarborough) and was looked after by a member called “TJ”.
Firstly I can not express how efficient and supportive he was.
Not only was he patient; I could see he was trying everything possible to make sure I was looked after and not only that, he managed to send me home with a better deal and a happy customer.
Thank you, and seriously sticking with Vodafone for life cus of this guy.

Respuesta de Vodafone UK - Scarborough
Fantastic service helpful and patient I was served by tony who was amazing

Respuesta de Vodafone UK - Scarborough
April needs a pay rise. Excellent service

Respuesta de Vodafone UK - Scarborough
Brilliant service from Ellie and the manager fantastic

Respuesta de Vodafone UK - Scarborough
I had a very good experience today Elle was so very helpful . All the staff are excellent .

Respuesta de Vodafone UK - Scarborough
Spoke with TJ, he was lovely and helped me out, answered all my questions, and gave me a great deal on a phone and ipad, I had a great experience

Respuesta de Vodafone UK - Scarborough
Very pleasant and helpful advisor (Elle), listened to what I wanted then found me the best deal available. All staff at the Scarborough Vodafone shop are very approachable.

Respuesta de Vodafone UK - Scarborough
Tony, dealt with our order. Carried out with efficiency and diligence. Very helpful and courteous. Highly recommend.

Respuesta de Vodafone UK - Scarborough
Happy with everything from Elle in Scarborough

Respuesta de Vodafone UK - Scarborough
Emily helped me move all my sims onto vodafone from ee. I have been with vodafone for 6/7 years with my broadband and now my phones.

Respuesta de Vodafone UK - Scarborough
I was looked after by Tom in vodafone in scarborough. Very professional. He updated my account. Very pleased

Respuesta de Vodafone UK - Scarborough
The experience I had was first rate. The could not have been more helpful. In my opinion they went above and beyond. I wouldn’t hesitate in recommending them to anyone.

Respuesta de Vodafone UK - Scarborough
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