Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Ver más
La empresa ha respondido
13 Westborough, YO11 1UH Scarbrough, GB
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Went into my local Vodafone store in Scarborough to get a new phone deal. Previously tried on the Vodafone app, but there was a problem with the server so I couldn't get anywhere. At the store, afte... Ver más
La empresa ha respondido
Tom and the team in Scarborough were fantastic. Very welcoming with a good camaraderie in store. A credit to the high street.
La empresa ha respondido
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue... Ver más
La empresa ha respondido
After having a terrible service trying to get a new contract with tesco mobile we decided to look at prices with vodafone. Tom was super attentive and helpful. Taking handsets off display so we could... Ver más
La empresa ha respondido
Escrito por la empresa
13 Westborough, YO11 1UH, Scarbrough, Reino Unido
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Very quick and easy process. Very polite staff. Special mention to the store manager Tom for his product knowledge.

Respuesta de Vodafone UK - Scarborough
Tom, the manager, was really helpful and knowledgable. Saved us money on our contracts. He made it a quick and seamless switch over to a new contract. Highly recommend!

Respuesta de Vodafone UK - Scarborough
Tom was very helpful and went through all the deals with me so I could decide which was best for me. Very helpful friendly and efficient service

Respuesta de Vodafone UK - Scarborough

Respuesta de Vodafone UK - Scarborough
Very Helpful and explained thing’s very clearly

Respuesta de Vodafone UK - Scarborough
Went in about an enquiry, made the whole purchase easy, got what I wanted there and then, left happy and confident that everything was dealt with perfectly. The staff member that served me was Tom :)

Respuesta de Vodafone UK - Scarborough
Tom was great with me today, very customer focused and knowledgeable about the products

Respuesta de Vodafone UK - Scarborough
Tony was a great help with out WiFi issues, very friendly, pleasant and informative

Respuesta de Vodafone UK - Scarborough
Tom the manager and Tony the sales advisor was absolutely amazing at find the best product for me. They listened to my needs and found the product that would benefit me the most. I am very grateful to both members of staff.

Respuesta de Vodafone UK - Scarborough
April was fantastic and very friendly and helpful highly recommended x

Respuesta de Vodafone UK - Scarborough
Your manager Tom took care of us. He was a very helpful and friendly staff member, thank you

Respuesta de Vodafone UK - Scarborough
Tony really helped to get me a great deal on Samsung Flip 7 despite many problems being caused by incorrect information on the Vodaphone website.

Respuesta de Vodafone UK - Scarborough

Respuesta de Vodafone UK - Scarborough
Tony was amazing and couldn’t of helped me more, bloody legend
Thankyou xx

Respuesta de Vodafone UK - Scarborough
I was greeted by a helpful staff member who determined my needs and directed me to a helpful young lady, Emily, who made a note of my details and recommended a suitable phone.
Her perseverance when encountering slight computer difficulties was commendable as sheensured that the changeover from my old phones was carried out accurately.
100%+ Score for Emily.

Respuesta de Vodafone UK - Scarborough
Got seen to today by Tom, TJ and Tony. They were absolutely amazing, really helpful and friendly. Even when dealing with a difficult customer they stayed professional and extremely polite.
Just three really nice lads who were helpful and nice to be around ☺️

Respuesta de Vodafone UK - Scarborough
April made it great she was pleasant and happy and helpful there is not enough words to praise her absolutely awesome

Respuesta de Vodafone UK - Scarborough
Currently on holiday in a Caravan in the Reighton N/Yorkshire area. Wi-Fi available, speed is very low. Visited Vodafone Scarborough for options. April shop assistant knew exactly how to fix the issue - it is a regular problem faced by people on holiday (loads of caravan sites in the area). Purchased a Fast & portable mobile internet Vodafone 5G Mobile Hotspot on a 24-month plan reduced by £15 per month, something I can use roaming in Cyprus & at home. April the shop assistant knew exactly what would fix my problem & it has - download speeds up to 150 mbps so far. Family iPhones & grandkids iPads all connected & working great, everyone happy 😃

Respuesta de Vodafone UK - Scarborough
April my advisor was very well spoken and very knowledgeable she sorted everything out for me and I couldn’t have asked for a better advisor I would definitely recommend April to anybody that calls in the Scarborough Vodafone shop

Respuesta de Vodafone UK - Scarborough
Helpful staff particularly April

Respuesta de Vodafone UK - Scarborough
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