I had the privilege of working with Martyna. Awwwwwwwww, An absolutely fantastic lady. She was super supportive, patient, well-informed, nice and ultimately kept me glued to Vodafone. She deserve a ra... Ver más
Localización
Cambiar localización139 High Street, SL1 1DN Slough, GB
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Consulta las opiniones de los clientes
Ali done great he’s been very helpful would recommend highly he explained how a power bank works excellently
La empresa ha respondido
Im happy to say that my experience at Vodafone Store today went exceptionally well. I was greeted with warmth by (Aniya) who provide me in-depth knowledge on global roaming and phone contracts. Least... Ver más
La empresa ha respondido
I went in to get a small value purchase, a £10 pay as you go SIM. However this was quite complicated as I wanted it to work in Turkey and Switzerland. Martyna could not have been more helpful. She car... Ver más
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Slough
Escrito por la empresa
Información de contacto
139 High Street, SL1 1DN, Slough, Reino Unido
4,9
Excelente
191 opiniones
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I’ve had a terrible experience with…Vodafone.
I’ve had a terrible experience with Vodafone. I called on 29 April to relocate my broadband service to my new flat. The agent told me it would be set up by 6 May, which felt like a long wait, but I accepted it. As the date approached, I was notified that the installation had been rescheduled to 9 May. I took a day off work to accommodate this.
On 9 May, the technician arrived but was unable to complete the job due to missing tools, and I was told it would be rescheduled again to 13 May. I reluctantly agreed, as I urgently need the internet.
On 13 May, I took another day off and waited the whole day for the technician. I then received a notification saying I had been "missed" — despite being home all day and available. I tried to call, but there was no contact number provided, and I received no prior communication to confirm the technician’s arrival.
This is extremely frustrating and unprofessional. After all these delays and poor service, I’ve decided to cancel my Vodafone account and will be switching to a more reliable provider.
I would not recommend Vodafone to anyone based on my experience.
13 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi there, Joy.
I’m truly sorry to hear about your frustrating experience with your broadband relocation. I understand how important a reliable internet connection is, and the repeated delays and lack of communication must have been incredibly disappointing.
We never want our customers to feel let down, and I completely understand why this situation has been upsetting for you. While I regret that we weren’t able to meet your expectations, if there’s anything at all you still need help with, please don’t hesitate to reach out to my team via Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Marvellous service
Very helpful service,
Had a marvellous service from Martyna.
14 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hey John,
Thanks for the lovely review and fantastic support for Martyna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Aneeza was briliant
Martyna was absolutely brilliant, acknowledged and patience.
Next time I will definitely seek her.
Thank you Aneeza.
14 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hey Zdenek,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I m very happy with you as well as your…
I m very happy with you as well as your team is very good experience one of them is one lady Safaa im very happy with her work 🙂 she is good and polite
13 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hey Komal,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ali was really well and helped me out a…
Ali was really well and helped me out and fixed my sims excellent service
13 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hey Anil,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
What a fantastic service I got from…
What a fantastic service I got from Saba. Honest and willing to help....I appreciate her for making my day better.
Thanks Vodafone
6 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hey Zeeshan,
Thanks for the lovely review and fantastic support for Saba.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful lady Aneeza made my…
Very helpful lady Aneeza made my experience really easy. Would definitely recommend her. She needs a bonus. I would recommend her to anyone. Slough Vodafone.
4 de mayo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hey Jacqui,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Slough
Hey Abdi,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Awesome service received by Martina
Awesome service received by Martina. Very friendly, efficient service provided. Keep it up 👍
12 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hey there,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience in store
Had a great experience in store, team was amazing and very knowleadgeble. Martyna took the time to support me, I came in very stressed and she had patience to guide me throughout the process. Highly recommend
11 de abril de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hey Diana,
Thanks for the lovely review and fantastic support for Martyna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Safaa and Martina were brilliant…
Safaa and Martina were brilliant assisting with all my queries. They helped me onboard to Vodafone from another provider seamlessly. Very friendly staffs. Must recommend!
22 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi Sandip,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Quick service
Quick service, best advice and very nice staff .
Thank you so much❤️
Thank you Safaa much appreciated.
22 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi Neha,
Thank you for reviewing.
If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Cityfibre via Vodafone once again…
Update 12/3/25 @3.50pm at Slough=Why are CityFibre & Vodafone hiding behind false excuses when you blatantly know the networks are down up down the country. It's 3.52pm in Slough and still down. In fact there are so many City fibre vans out doing something yet you have the audacity to reply here as if nothing has happened with your "diagnostic tool" replies when we have gone pass that as this is been happening for a week until today it's completely down.
Cityfibre via Vodafone once again Internet problems. I'm completely down. It's been like this for more than 7 days. Last 7 days very low speeds and today after midnight (12 March 2025) it's gone down to 2mb to 0mb. I work from home & signed up to Vodafone due to direct speeds thru Cityfibre unlike Virgin. This is appalling complained many times yet all I get it's being delt with. I asked a few people in my area and they complaining and a few on my street. Slough area sort it out only getting 2mb then drops to 0mb. My whole ring network is down, my solar system is down which I need to check up on it remotely. My son needs it for uni for his cyber security projects.
7 de marzo de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi Manwar,
I can certainly appreciate your frustration with this and I'm sorry that you've been left feeling this way.
You can check/test your Home Broadband service through our diagnostic tool here: https://vodafone.uk/2krM6Lw and if any issue is found, the fault would be raised for further investigation. You can also check your service through your Home Broadband App here: https://vodafone.uk/BroadbandApp
Please reach out to our dedicated Home Broadband team on 03333 040 191 or via our Live Chat team here: https://vodafone.uk/livechat.
All the best,
Vodafone Social Media team
I wanted to say a big thank you to Ali…
I wanted to say a big thank you to Ali who helped me to resolve my issue with Vodafone, he went over and above to help me collect a backdated payment ,which was an error made by someone else over 2 years ago.
I received a full refund! thank you Ali.
21 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi Muryum,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Very helpful and friendly staff
24 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi Sean. Thank you for your review for the team. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Safaa was really helpful with sorting…
Safaa was really helpful with sorting my friends contract, thank you so much. Quick and reliable service, she went through each different option so that we could choose the right one. Super friendly and helpful so thank you.
All the staff in the store are lovely would highly recommend.
8 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi. Thank you for your review for Safaa and the team. It's always lovely to read such fantastic feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Safaa was a fantastic sales person
Safaa was a fantastic sales person. She was listening very carefully to what I wanted, took me through many different deals, and even though I was not 100% sure I wanted to upgrade and get a new contract today, because of her service I did. And because of her I am your customer for another three years.
1 de febrero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi there,
This is lovely feedback for Safaa. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Aneeza was extremely helpful
Aneeza was extremely helpful, informative and had great communication. I’ve been looking for the perfect deal for a new phone and she helped me find the best one suited for me and my requirements.
She had a great answer for any questions I had and broke everything down very thoroughly so that I could understand. Thanks to her help I have my dream phone! Thank you!
19 de enero de 2025
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hello, Katie,
It's great to hear that you received a 5 star service from Aneeza! Thanks for taking the time to provide feedback on this.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Safaa is brilliant and very…
Safaa is brilliant and very friendly,she gave me the best plan with the best price, I am so happy
29 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi Swati,
Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
I was greeted by safaa and she was very…
I was greeted by safaa and she was very patient and helpful
29 de noviembre de 2024
Opinión espontánea
Respuesta de Vodafone UK - Slough
Hi Khadijah
Thanks for your review and your lovely words for Safaa! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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