Vodafone UK - Solihull Crescent Arcade Opiniones 

725
TrustScore: 5 sobre 5

5,0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... Ver más

La empresa ha respondido


Información sobre la empresa


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  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

725 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(725)

42.866 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Upgrade to a new Samsung

Upgrade to a new Samsung, William help set up my new phone too. Walked out all working, he made it look so simple

8 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Jeannette,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Waasi was very amazing give him a…

Waasi was very amazing give him a raise!!! Amazing person and very funny. Made my experience very nice and easy comforting !

8 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Nevaeh,

Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Raihan looked after us in store

Raihan looked after us in store. Great service, really knowledgeable and so very helpful. Would definitely recommend.

7 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Sanj,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Went back to see William as he sorted…

Went back to see William as he sorted out my upgrade and home broadband service. Superb customer service and support

7 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Geraldine,

Thanks for the lovely review and fantastic support for William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service, helpful staff

Great service, Raihan was very helpful and worked out a great deal for me.

7 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Waasi offered tremendous service

Waasi offered tremendous service. Absolute star and he looked after me with such an awesome deal. Top guy with top service.

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Tracy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from jay today very happy…

Great service from jay today very happy with the end result

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Jacob,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Waasi was a great help

Waasi was a great help. Great service with helping me sort a new upgrade out, friendly and very professional

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Josh,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Raihan was exceptionally helpful when…

Raihan was exceptionally helpful when we upgraded our phones today. Patiently explained everything and made the process much easier than expected. Excellent customer service 10/10 👍

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Marianne,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Very happy with jay was extremely happy…

Very happy with jay was extremely happy with his service and great help definitely deserves a pay rise .

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Pauline,

Thanks for the lovely review and fantastic support for Jay.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service by Jay to get best…

Excellent service by Jay to get best possible deal with multiple products from Vodafone

6 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Sue,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Couldn’t ask for a better experience

Couldn’t ask for a better experience. Great customer service from waasi. Definitely coming back

5 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Sam,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service from William who setup my…

Great service from William who setup my iPhone and all working fine 🥳 I will definitely be back if I need any help

5 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Rosemarie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about William.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Waasi was a great help

Waasi was a great help. I would highly recommend him. He has a fabulous personality and his communication skills are fabulous.
A*

5 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Julie,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Waasi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Rehan was absolutely amazing fast…

Rehan was absolutely amazing fast service and very good customer service skills!

4 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Mohammed,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great service at the Solihull Branch

Great service at the Solihull Branch, William help setup my new phone as had some much unwanted apps that was slowing my phone up.

4 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Lorna,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Raihan was a very competant adviser who…

Raihan was a very competant adviser who was a most valued member of staff.
Iwas well satisfied with his services and he went above and beyind in helping mr navigate to a new phone due to my old phone being lost.

4 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Mark,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Outstanding customer service and…

Outstanding customer service and professionalism received from Waasi when I visited the Solihull store. Extremely satisfied with his service.

3 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hi Fatma, thank you so much for your wonderful review and the amazing support you’ve shown for Waasi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

Friendly and knowledgeable

Friendly and knowledgeable. Great customer service from Wassi

1 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Kathy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Waasi solved my problem quickly.

Waasi solved my problem quickly.

1 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Christine,

Thanks for the lovely review and fantastic support for Waasi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,
Vodafone Social Media Team

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