Vodafone UK - Solihull Crescent Arcade Opiniones 

725
TrustScore: 5 sobre 5

5,0

25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Very good service and very helpful. Was with mo and he helped me with my phone contract and sort a contract out for my iPad. Would highly recommend coming to the Solihull store

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We had a very distressing situation where a household member had unknowingly not paid bills, resulting in a single mother & 2 children’s’ phones being cut off. Awaas & Hassan at Vodaphone Solihull sp... Ver más

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Información sobre la empresa


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  • 25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Reino Unido

5,0

Excelente

TrustScore: 5 sobre 5

725 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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5,0

Todas las opiniones

(725)

42.916 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brillant service as always very helpfull

1 de junio de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Waasi was absolutely wonderful and I…

Waasi was absolutely wonderful and I would recomend him highly and its thanks to him I shall stay with Vodafone so thankyou Waasi and Vodafone Solihull for such a kind, caring and proffesional experience 🤩

29 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in to store for help with a sim…

Came in to store for help with a sim swap. Spoke with ricardo he was very good and helped me very fast. Thank you

27 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Tania,

Thanks for the lovely review and fantastic support for Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in to sort my phone out for…

Came in to sort my phone out for roaming. Met Ricardo who set me up on the app and sorted my data out for my holiday. Brilliant chap appreciate you

27 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Jonathan,

Thanks for the lovely review and fantastic support for Ricardo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Came in to get all my Vodafone lines…

Came in to get all my Vodafone lines upgraded and better prices. Met with Ricardo in store who was amazing and helped me to get the newest iPhone for the best price and lower my broadband bill also. He was great can’t thank him and Will enough for helping me get my new phone. Thank you guys!

27 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Jullet,

Thanks for the lovely review and fantastic support for Ricardo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

waasi was so helpful and was lovely and…

waasi was so helpful and was lovely and made our experience easy

20 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Evie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Beyond superb service from Zee!!

Beyond superb service from Zee!!

20 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Pat,

Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Waasi was superb

Waasi was superb. Brilliant chap and wonderful man to deal with. Looked after me and provided me the best deal.

20 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Keith,

Thanks for the lovely review and fantastic support for Waasi.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service. A big thank you to Waasi. First class and looked after me with a fantastic deal.

20 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hi Lorraine, thank you so much for your wonderful review and the amazing support you’ve shown for Waasi, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Valorada con 5 estrellas sobre 5

It was so good to hear from the team at…

It was so good to hear from the team at Vodafone team Waasi was excellent

19 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Great customer service

Zeyneb was great again, helping me setting up my new phone.
Great customer service and just very helpful. Thank you!

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey,

Thanks for letting us know what an amazing job Zeyneb did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Brilliant service from Zee

Brilliant service from Zee. I would definitely recommend seeing her for the best deals. Thanks a lot

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Kabir,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We travelled from Coventry again to…

We travelled from Coventry again to update our phones at this Vodafone store due to the service we received last time. Luckily we had Mo again to sort this out. Outstanding service. Definitely be back again!

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Susan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Jay was very helpful

Jay was very helpful, and ensured we had a good experience. He helped resolve my issue and also lessened my confusion on plans.

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Liz,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

We had a very personal experience

We had a very personal experience, Mo was clear in all he discussed, very patient, helpful. We returned to this store solely because of our previous experience with Mo. A credit to your company.

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Good customer relations

Good customer relations, Jay was curtious and efficient

16 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Paul,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Mo was really helpful and great help.

14 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey James,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Excelent service adviser Zee really

Excelent service adviser Zee really. Helpful and thorough really pleased with service given

14 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Dave,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

Fantastic advice and services

Fantastic advice and services

9 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Roop,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Valorada con 5 estrellas sobre 5

William was absolutely fabulous

William was absolutely fabulous, friendly and even saved me a packet on my other lines, thank you William for an impeccable customer service, and so helpful on my upgrade

7 de mayo de 2026
Opinión espontánea
Logotipo de Vodafone UK - Solihull Crescent Arcade

Respuesta de Vodafone UK - Solihull Crescent Arcade

Hey Adele,

Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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