Jake. Well from having an awful day getting my phone repaired for a faulty connector all my sims stopped working. As a last attempt I went into the vodaphone shop to get help. A lovely young guy Ja... Ver más
La empresa ha respondido
Localización
Cambiar localización25 Crescent Arcade Touchwood, B91 3GZ SOLIHULL, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Sam was wonderful today… she was so helpful in getting us to decide the best family package. Great customer service… very kind and polite and took an interest in our son’s first phone. Thank you Sa... Ver más
La empresa ha respondido
Sam at VodafoneThree gave excellent service. She was helpful, kind and professional throughout. She resolved my issue very quickly with no fuss. I felt listened to at every stage. Credit to Sam and to... Ver más
La empresa ha respondido
Visited Solihull store & Ray was very helpful in helping me choose a new phone & to get the new one up & running. Professional & friendly. Thank you.
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - Solihull Crescent Arcade
Escrito por la empresa
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Información de contacto
25 Crescent Arcade Touchwood, B91 3GZ, SOLIHULL, Reino Unido
5,0
Excelente
728 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excelent service adviser Zee really
Excelent service adviser Zee really. Helpful and thorough really pleased with service given
14 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Dave,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Roop,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
William was absolutely fabulous
William was absolutely fabulous, friendly and even saved me a packet on my other lines, thank you William for an impeccable customer service, and so helpful on my upgrade
7 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Adele,
Thanks for the lovely review and fantastic support for William.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
The customer service received today…
The customer service received today from Zeyneb was fantastic. She went above and beyond what we expected. Brilliant asset to your team.
7 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Adam,
Thanks for the lovely review and fantastic support for Zeyneb.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jayden was amazing
Jayden was amazing, and provided great customer service for me.
4 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Florence,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
To Vodafone UK Management
To Vodafone UK Management
I’d like to pass on my thanks and appreciation to Raihan at your Solihull store. He provided fantastic service and resolved my issues quickly and professionally. His friendly manner and clear explanations made the whole experience stress‑free. I visited Solihull Shop because my phone sim was locked in error and had no way of unlocking it and I could not do any correspondence on the mobile for a couple of days I was stressed out not knowing what to do. There were other minor issues to sort. My mind was immediately put at rest, when I explained to Raihan the issues concerned. I was that impressed with his service, expertise and his friendly mannerism, I was only to happy to extended my Vodafone contract for another two years. I left the Solihull Vodafone Shop a very, very satisfied customer. Thank you Raihan.
Please make sure this positive feedback reaches him — he’s a credit to your team.
Kind regards, Peter Kenny
3 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Peter,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Quick and easy service from Zee
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Louise,
Thanks for the lovely review and fantastic support for Zee.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant service
Jay , the sales assistant was very helpful, sorted my bill
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey John,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee was great at explaining all the…
Zee was great at explaining all the information for buying a new phone and new contract. She was very patient and helpful.
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service by jay in store…
Excellent service by jay in store brilliant sales advisor would recommend seeing him for best deals
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Chris,
Thanks for the lovely review and fantastic support for Jay.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Waasi
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Waasi was a great help with sorting us…
Waasi was a great help with sorting us out with a new data plan! He was very friendly and supportive. Would highly recommend Vodafone as a provider.
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent duty of care to me as the…
Excellent duty of care to me as the customer
2 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Yvonne,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Jay was amazing helping us to upgrade…
Jay was amazing helping us to upgrade all our vodafone service. He's very knowledgeable about all the devices and airtime plans we could get from vodafone. Very polite and professional throughout. Overall excellent service and we will definitely return.
1 de mayo de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Hilda,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Zee provided me with the best service…
Zee provided me with the best service ever, helped with all the enquiries I had and overall the experience was fast and really good and they were really polite and friendly. 5/5
30 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Usaid,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience at Vodafone thanks to…
Great experience at Vodafone thanks to Zee! She was really helpful, patient, and sorted my issue quickly. Made everything super easy — really appreciate the great service 😊
29 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Aleema,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Really happy with service
Really happy with service, Zee helped me with exactly what I needed!
30 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hi Sam, thank you so much for your wonderful review and the amazing support you’ve shown for Zee, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Waasi made our visit impeccable
Waasi made our visit impeccable! Best service I’ve ever had
27 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Chelsea,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Eve,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Raihan is amazing!
Raihan is amazing!! Helped me sort out all of my phones and spoke about upgrades etc!! Dreamy process thank you
25 de abril de 2026
Opinión espontánea
Respuesta de Vodafone UK - Solihull Crescent Arcade
Hey Rebecca,
Thanks for the lovely review and fantastic support for Raihan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.