I was extremely surprised in relation to the amount of care and consideration that was applied during my time at the Vodafone store today. I am grateful and appreciate all of the help I have received.... Ver más
La empresa ha respondido
Localización
Cambiar localización4 The Broadway, St Peters Streett, AL1 3LH St Albans, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Amz from the St Albans Vodafone branch has been amazing. Helped me sort out my late mother’s mobile contract, whilst also helping me save lots of money on my current contact. Lovely man, very helpfu... Ver más
La empresa ha respondido
Had the best experience with Amz today in store at the St Albans branch!! Made the whole process super easy and he was super happy sending as much time as I needed to go through all of my options!! -... Ver más
La empresa ha respondido
We didnt get phone with good credit score, and we were unhappy, we have been served by Nafisa from st albans
La empresa ha respondido
Información sobre la empresa
- Operador de telefonía móvil
- Tienda de celulares
- Proveedor de Internet
- Servicio de telefonía e Internet
- Proveedor de servicios de telecomunicaciones
Sobre Vodafone UK - St Albans
Escrito por la empresa
Información de contacto
4 The Broadway, St Peters Streett, AL1 3LH, St Albans, Reino Unido
5,0
Excelente
426 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Customer service was absolutely…
Customer service was absolutely brilliant. Muj was excellent. As were his colleagues and the manager. I was expecting it to be a nightmare and it was exactly the opposite!
20 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Richard,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amz, Mutzy, Farhan and Akila
Amz, Mutzy, Farhan and Akila were really helpful. They had dealt with my query efficiently. I got my new phone and happy with it. I highly recommend their services
17 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Bev,
Thanks for the lovely review and fantastic support for Amz, Mutzy, Farhan and Akila.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Respuesta de Vodafone UK - St Albans
Hey Jem,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great help
Great help - sorted out an issue I have had with my phone - personable and polite. Highly recommended, thank you.
14 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Sarah,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I had a great experience with Vodafone
I had a great experience with Vodafone. Nafisa, Mutzy and what I think was the general manager were incredibly helpful and took the time to understand what I needed. They helped me find a really good deal for my data and explained everything clearly, without any pressure. Their customer service was friendly, professional, and efficient. I really appreciate their support and would definitely recommend the Vodafone in St Albans.
10 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Was anxious with my phone not working…
Was anxious with my phone not working Vodafone sorted it instantly
Thank you
10 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Nicholas,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service by Nafisa and Mutzy
Excellent service by Nafisa and Mutzy. They helped me get a brand new phone. I am currently with giffgaff and I normally have my kids to help me. Mutzy and Nafisa made me feel welcome and helped me a lot. I highly recommend their services. Thank you
9 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Regina,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Attended Vodafone
Attended Vodafone. St Albans. Service was quick. The sim card was not working. Amz sorted the issue out with minimal of fuss. I will return again when upgrading my phone. Very happy
9 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Today my SIM card card wasn’t working…
Today my SIM card card wasn’t working and a nice man fixed it for me
9 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Beany,
Thank you for the wonderful review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Super helpful & informative
Super helpful & informative! Nafisa & Farhan were extremely patient, explained everything very well and helped me get the best deal possible!!! Big up & thank youuuuuu
9 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Demi,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great Service from Amz and Muj
Great Service from Amz and Muj - Excellent deal for Unlimited Data sim. Very professional. Thank you guys.
8 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Abz,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I wish I could have given 10 stars!
I wish I could have given 10 stars!
First class service from Amz and Muj when I was looking for mobile broadband. They went through every detail with me so I fully understood the products and benefits. Not only did I get a great deal the coverage is second to none with super fast speeds. I was so impressed I changed my mobile contract to Vodafone from EE as well. Friendly, warm and inviting customer care I won’t hesitate to recommend them to all my friends and family.
**********
6 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Shane,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service
Brilliant customer service made me feel very comfortable when purchasing my phone big shout out Laura nafisa
3 de enero de 2026
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Alexander,
Thanks for the lovely review and fantastic support for Laura.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Wonderful
Wonderful, professional staff. Always go out of their way to help and give advice. Highly recommend them.
20 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Nikki,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, informative and really pleased with store - Thank you to Amz and Mujahid. Recommend highly - zip really appreciate your time and patience.
19 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Evelyn,
Thanks for the lovely review and fantastic support for Amz and Mujahid.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Fantastic staff Muj
Fantastic staff Muj, Amz , Mutzy were very helpful, professional and approachable. Would recommend St Albans Vidafone store for consistent good service and value for money. Always 5 stars.
13 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service from Amz
Great Service from Amz. The gentleman was extremely helpful and spent a lot of time in helping me as I have lost my home.
He helped me retrieve my data which was on my lost phone. Thank you and highly recommend.
9 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Jennifer,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Clear guidance from sales staff
Clear guidance from sales staff. Training taking place for new employee, good guidance given.
My purchase objective met.
5 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Colin,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent
Excellent, prompt service. Laura was very helpful. And the remainder of the staff
4 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Very Happy i had a virus issue
Very Happy i had a virus issue - Amazon the Senior Manager sorted the issue out. Thank you.
4 de diciembre de 2025
Opinión espontánea
Respuesta de Vodafone UK - St Albans
Hey Mr. Pearson,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.